Forrester Research is looking forward, and what it sees is cloud as commonplace in 2014.
In 2013, enterprises got real about cloud computing. In 2014, businesses will integrate it into existing IT portfolios, whether IT gives its blessing or not.
As the Age of the Customer arrives, all the focus shifts to the Systems of Engagement and the agility in refining these critical customer tools, according to an article on ZDNet. Cloud technologies and services represent the fastest way for the business to reach new buyers and breathe new life into aging applications.
In 2014 cloud leverage will be both traditional and disruptive as the business and IT put cloud to work. Here are the top 10 cloud actions Forrester predicts will happen in enterprise IT environments in 2014.