Corporations around the globe rely on having highly efficient IT networks, and introducing a new piece of enterprise software into the mix will have a far-reaching impact on the entire organization. The decision to purchase and implement new business IT software is not one to enter into lightly. The process may be convoluted because it may affect many different parts of the business and can be difficult to manage without a dedicated workforce focusing solely on software implementation and integration. This article will present a set of recommended cost/benefit criteria that should be considered when evaluating, implementing and measuring the ROI of implementing new IT management systems.