Can insurance companies risk ignoring the cloud?

Since joining Bluewolf, I have been blown away by the expansive success we have had transforming businesses – including those competing in the most commoditised and regulated environments.

Until recently, I’d spent my entire career in the insurance industry – an industry that is highly regulated, fairly traditional and generally slow to adapt to technology. The evidence shows that insurance companies that don’t leverage cloud technology to create unique customer experiences are at high risk of getting left behind.

Insurers tend to depend on core legacy system applications due to compliance concerns around storing their data in the cloud. The multi-tenant environment of the cloud triggers complex and continuously evolving federal regulations such as the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPPA).

A number of states, like Massachusetts, have now imposed their own unique information security standards on how businesses maintain non-public personal information.

While …