Category Archives: IBM

IBM cloud service revenue up despite 14th quarterly revenue decline

IBM2IBM has posted an unexpectedly large drop in revenue and cut its full-year profit forecast, blaming the strong US dollar for dampening demand from China and emerging markets. Though cloud, big data, mobile and other strategic markets are growing, their rise is not enough to arrest a long term trend of decline.

IBM, which gets more than half its business from overseas, says it has been affected as the dollar is currently 17% up on its standing against a basket of currencies compared to this time last year.

Chinese sales were particularly affected, with fewer big deals being registered. As a consequence revenue from China fell 17%, IBM’s chief financial officer Martin Schroeter told analysts. Sales in Brazil, Russia, India and China combined were down 30%.

The company’s total revenue fell 13.9% to $19.28 billion in the quarter, below analysts’ average forecast of $19.62 billion.

It was the 14th quarter in a row that IBM has posted a reduction in revenue. As IBM divests itself of low-margin businesses it has failed to make up the shortfall, yet, through cloud computing, according to analysts.

“This is another example of the massive headwinds that traditional tech stalwarts are seeing in this ever-changing environment, as more customers move to the cloud,” said FBR Capital Markets analyst Daniel Ives.

According to IBM CFO Martin Schroeter, weakness in IBM’s consulting and storage businesses account for the revenue shortfall, rather than the performance of its cloud services.

“I would characterize it as the consulting and systems integration business moving away from these large, packaged applications and the storage business moving to flash and to the cloud,” Schroeter told Reuters in an interview.

Revenue from IBM’s ‘strategic imperatives’, cloud and mobile computing, data analytics, social and security software, rose 17 per cent in the third quarter ending on Sept 30th.

IBM’s net income from continuing operations fell to $2.96 billion, or $3.02 per share, from $3.46 billion, or $3.46 per share, a year earlier.

At the close of trading yesterday (Monday) IBM’s shares had fallen 7 per cent this year.

Infosys to use IBM’s Bluemix make next generation of cloud apps

IBM and Infosys have announced a joint venture where Infosys will use IBM’s Bluemix system to prototype, develop and roll out new cloud apps for its client base in 50 countries.

The partners will launch a Bluemix-powered Innovation Lab in which Infosys and its clients can work together to create applications. Infosys developers are to be trained on Bluemix and tutored on cloud app development. Infosys will also get access to the IBM Bluemix Dedicated, a library of cognitive computing and analytics systems and services for building client apps.

The Infosys Innovation Lab will be staffed with a dedicated team of designers, ‘extreme agile’ specialists and industry and technology architects. Infosys has 187,000 employees and a turnover of $8.7 billion.

IBM launched Bluemix with a US$ 1 billion investment in 2014 and it now claims to be the largest Cloud Foundry deployments in the world, with a catalogue of over 120 tools and software-services, with all the top open-source, IBM and third-party technologies.

The partnership is all about getting access to these technologies and sharing them with clients, according to Srikantan Moorthy, Head of Application Development and Maintenance at Infosys. “Our goal is to bring these advanced technologies to clients’ application landscape in the most rapid and collaborative way possible,” said Moorthy, “Infosys will also incorporate any Bluemix-related curriculum into its on-boarding and training process.”

The disruptive forces of cognitive computing, analytics and IoT are all delivered through the cloud and Bluemix will only exacerbate these changes, according to Steve Robinson, IBM Cloud’s General Manager. “Developers can accelerate the deployment of these next-generation apps and this collaboration with Infosys will advance our clients’ journey.”

Forecasting Cloud’s Place in the Internet of Things

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Date: Thursday, October 22, 2015

Time: 04:00 PM British Summer Time

Duration: 1 hour

Data is no longer contained within the walls of a data center. Devices or “things” need to share data with the same quality of service whether they are in remote corners of the world or in major metropolitan areas. Flexibility, speed, and security area all required elements for real-time data analysis in IoT projects and any company wanting to transform with the Internet of Things; as a result, the Internet of Things is becoming the primary application for cloud computing.

In a recent study from IBM and Business Cloud News, we learned that nearly two-thirds of respondents agree companies that are slow to integrate cloud into their IoT solutions will fall behind the competition. Learn more about current trends and future growth opportunities as data, engagement, and cloud all converge around the Internet of Things.

  • See how the Internet of Things is becoming the primary application for cloud computing
  • Review your readiness to integrate cloud and IoT solutions

REGISTER FOR THIS WEBINAR

IBM augments Watson with new cognitive business consulting arm

WatsonEnterprise tech giant IBM has announced the creation of IBM Cognitive Business Solutions, a consulting practice designed to help businesses get into the cognitive computing game.

IBM continues to invest heavily in its Watson cognitive computing operation, which uses artificial intelligence and machine learning to better deal with unstructured data. This consulting business will have access to over 2,000 consultants across a wide range of industries.

“Our work with clients across many industries shows that cognitive computing is the path to the next great set of possibilities for business,” said Bridget van Kralingen, SVP of IBM Global Business Services.

“Clients know they are collecting and analyzing more data than ever before, but 80 percent of all the available data — images, voice, literature, chemical formulas, social expressions — remains out of reach for traditional computing systems. We’re scaling expertise to close that gap and help our clients become cognitive banks, retailers, automakers, insurers or healthcare providers.”

“Before long, we will look back and wonder how we made important decisions or discovered new opportunities without systematically learning from all available data,” said Stephen Pratt, global leader, IBM Cognitive Business Solutions. “Over the next decade, this transformation will be very personal for professionals as we embrace learning algorithms to enhance our capacity. For clients, cognitive systems will provide organizations that adopt these powerful tools outperform their peers.”

Speaking at a Gartner symposium IBM CEO indicated the cognitive business is a cornerstone of IBM’s overall strategy. IBM says it has already invested over a billion dollars on Watson and intends to train another 25,000 IBM consultants and practitioners on cognitive computing before the end of this year.

IBM acquires storage vendor Cleversafe in hybrid cloud play

IBMEnterprise IT giant IBM has announced it will be acquiring object-based storage software and appliances vendor Cleversafe to boost its storage and hybrid cloud offering.

IBM will integrate the Cleversafe portfolio into its IBM Cloud business unit. The growth in the amount of unstructured data companies are looking to process, coupled with the need to find a balance between on-premise and cloud storage deployments, has created the demand for more storage options and greater flexibility, according to IBM.

“Today a massive digital transformation is underway as organizations increasingly turn to cloud computing for innovative ways to manage more complex business operations and increasing volumes of data in a secure and effective way,” said Robert LeBlanc, SVP of IBM Cloud. “Cleversafe, a pioneer in object storage, will add to our efforts to help clients overcome these challenges by extending and strengthening our cloud storage strategy, as well as our portfolio.”

“IBM is an innovator and leader in cloud and storage and we’re excited about the opportunities that lay ahead once this transaction closes,” said John Morris, President and CEO of Cleversafe. “Together with IBM we can extend our object storage leadership position to address the broadest set of workloads for clients with the most expansive set of object-based solutions.”

The terms of the deal haven’t been disclosed, but Cleversafe employs 210 people so the size of the acquisition is likely to be in the tens of million dollars.

Incidentally IBM has also announced a new mobile cloud security solution aimed at enterprise, which is a combination of products from both companies.

“More employees are using mobile devices to be more productive. At the same time, data and apps are moving to the cloud. The changes are exciting, but security needs to be top-of-mind,” said Steve McGaw, CMO of AT&T Business Solutions. “Trusted collaborators like IBM are helping us better address changing business models. Together we’re giving options to deliver highly secure mobile access to cloud apps and data.”

IBM Bluemix Local promises developers quick fix on hybrid cloud app building

IBMIBM has launched a new hybrid cloud system that could make application building a lot quicker for enterprises – without compromising security. The system, Bluemix Local, is designed to build apps across public, private and on-premises environments.

Bluemix Local solves the time consuming problem of managing enterprise infrastructure, it says. The process of moving data and apps between disparate cloud environments is forcing managers to make comprises, says IBM, with many companies sacrificing security in order to get finished quicker or missing deadlines in order to cover all security bases. Development with Bluemix Local can now proceed quickly, but still remain behind a client’s firewall.

A ‘write once, run anywhere’ feature now helps developers avoid much of the repetition in coding, allowing programmers to quickly stitch existing systems together and connect data and application programming interfaces into a single environment. The system also maintains consistency by keeping apps current across all platforms. IBM’s expansion of the Bluemix platform has been carried out on open architecture.

The system was developed to help companies in heavily regulated industries with strict compliance rules and sensitive customer data, such as banking, healthcare and financial services. IBM recommends a hybrid cloud approach as the preferred model for seamless connection.

New features in Bluemix Local include Relay technology, which conveys sync updates across the cloud so that all environments remain current. It has a single omnipotent admin console and gives access to IBM’s catalogue of 120 open-standards-based services from both IBM and third-parties. With a private catalogue and API Management services, enterprise clients can create, publish, manage and monetize their own APIs, IBM says.

Clients can also sync data across geographies using IBM’s global network of cloud data centres throughout the Americas, Asia, Australia and Europe.

“IBM now has the broadest spectrum of hybrid cloud capability in the industry,” said Steve Robinson, general manager, Cloud Platform Services, IBM.

Box tightens security for enterprise cloud offering with IBM integration

BoxWorks15Box has announced new developments in its security, governance and infrastructure management offerings.

At its annual BoxWorks conference, Box’s general manager for enterprise Whitney Bouck promised users would get better governance and better integration with IBM in a bid to fortify itself as an enterprise class cloud system.

New revisions to Box governance were promised, in order to help companies address their legal, regulatory and business goals for secure content collaboration. The improvements include additions to retention management and collaboration whitelist features. New development work has gone into Legal Holds, which caters for legal discovery or litigation processes. In future, customers can use the Legal Holds system to arrest content stored in Box, which makes a ‘defensible discovery’ on all Box content possible.

A raft of IBM integration initiatives was also announced, in order to improve Box’s capacity to work with IBM’s Content Navigator, StoredIQ, Case Manager and IBM Datacap systems.

Box clients were promised a single integrated view across IBM Content Navigator, while the integration with IBM StoredIQ makes searches of on-premise and Box-based data more thorough, giving users the option to classify and upload data directly back to the Box Platform.

Box and IBM Case Manager can now seamlessly share content, according to Bouck. This means users can put context to content and gives them more license to adapt their business processes. IBM Datacap with Box will simplify management and save clients money by enabling users to capture documents from multiple sources, extract key information and store them to Box, according to Bouck.

Box also promised an improvement in its information rights management service, with new Device Trust features giving intelligent control over sensitive content, without neutralising any of the system’s usability.

The cloud infrastructure has been beefed up with Box now supporting the new Amazon Web Services Key Management Service (KMS), which aims to simplify the self-management of encryption keys in the cloud.

More than 40 million users and 50,000 businesses use Box for collaboration, including 52 per cent of the Fortune 500, according to Bouck, and as more enterprises use Box it is working to fortify it.

“We’re building a new kind of enterprise content management and collaboration platform that meets the needs of the modern enterprise,” said Bouck.

IBM opens San Francisco office for Watson developer cloud

IBMIBM has opened a new office in San Francisco to channel further growth in its supercomputing business as it claims 77,000 developers across the world are using its Watson Developer Cloud to pilot, test and deploy new business ideas.

The San Francisco office will open in 2016 to give local start ups access to Watson technology for their software projects. The facility will include resources dedicated to IBM’s new Spark processing technology as the vendor seeks to get Spark users interested in Watson, it said. IBM claims 100 companies have released software services based on Watson.

With a reported $100 million of venture capital fund earmarked for startups looking to build products on Watson, IBM now plans to offer its nascent partners technical support and consultancy on business plans, in addition to market making initiatives that include introductions to potential customers.

In September IBM opened a new Watson Health business centre in the Boston area to target the health sector and pharmaceutical industry. The new cloud initiative comes in the wake of reports of declining revenues in 13 consecutive quarters, while the app economy is ‘in full swing’, as IBM described it, with industry revenue projected to grow to $143 billion in 2016, according to analyst IDC. By 2018 half of all consumers will interact with services based on cognitive computing on a regular basis, according to the analyst.

IBM also announced a new expanded portfolio of application programming interfaces into Watson, bring the net total to 50. IBM’s cloud development partners have created systems for query support for card payments, customer support Q&As for financial services, live event media aggregation ‘as a service’ social marketing and apps for the entertainment and marketing industries. Early investment partners include WayBlazer, Sellpoints, Welltok, Pathway Genomics, Modernizing Medicine and Fluid.

In the UK, IBM has created three new Watson partners 50wise, Volume and SocialBro, which have created cloud apps for financial services, sales training and online marketing.

IBM launches Cloud Security Enforcer to counter employee data leakage failures

Security concept with padlock icon on digital screenIBM has created a Cloud Security Enforcer service to give companies a more commanding view of all third-party cloud apps used by their employees and new powers to secure them. The Enforcer aims to give companies more control over granting access to corporate data and applications.

Most companies can only see a fraction of the cloud applications used by their workforce, according to IBM’s research. An Ipsos poll, conducted on behalf of IBM in July, found that one-third of employees at Fortune 1000 companies are sharing and uploading corporate data on third-party cloud apps. These employees increasingly engage in risky practices on these tools, such as signing in with their personal email addresses, using weak passwords or re-using corporate log-in credentials, says IBM.

The cloud’s productivity dividend for companies is being undermined by the loss of control of corporate data and the lack of employee protection, it says. The Millennial generation (those born between 1982 and 2002) are the worst offenders and the biggest users of cloud apps, according to IBM’s study. By 2020 half the employees at Fortune 1000 companies will be millennials and of these 51 per cent use cloud services at work. One in four employees links these apps to his or her corporate log-in and password, leaving loopholes through which hackers can gain access to company networks.

Rogue activities on unsanctioned apps, known as ‘Shadow IT’, lead to a loss of control that IBM’s new cloud-based tool combats by scanning corporate networks, finding the apps that employees are using and providing a more secure way to access them. The system was built in partnership with file sharing app maker Box, which aims to strengthen the security of files shared over mobile devices and the web. IBM has also built secure connectors into Box’s file-sharing cloud app for Cloud Security Enforcer, as well as Microsoft Office 365, Google Apps and Salesforce with more apps connectors to be added to its catalogue.

The Cloud Enforcer users deep threat analytics from IBM X-Force Exchange, IBM’s global threat intelligence network, which is manned by a global network of security analysts which monitors the internet for malicious activity and analyses 20 billion global security events daily.

Public cloud generating $22 billion a quarter for IT Companies

metalcloud_lowresPublic cloud computing generated over $22 billion in revenues for IT companies in the second financial quarter of 2015, according to a study by Synergy Research Group.

The revenue breaks down into $10 billion earned by companies supplying public cloud operators with hardware, software and data centre facilities and $12 billion being generated from selling infrastructure, platforms and software as a service.

In addition the public cloud supports ‘huge’ revenue streams from a variety of internet services such as search, social networking, email and e-commerce platforms, says the report. It identifies the supply side companies with the biggest share of revenues as Cisco, HP, Dell, IBM and Equinix. On the cloud services side the market leaders are AWS, Microsoft, Salesforce, Google and IBM.

As the public cloud makes inroads into the total IT market, the hardware and software used to build public clouds now account for 24 per cent of all data centre infrastructure spending. Public cloud operators and associated digital content companies account for 47 per cent of the data centre colocation market.

While the total IT market grew at less than five per cent per year, the growth of cloud revenues outpaced it. Infrastructure and platform as a service revenues (Iaas/Paas) grew by 49 per cent in the past year and software as a service (SaaS) grew by 29 per cent.

“Public cloud is now a market that is characterized by big numbers, high growth rates and a relatively small number of global IT players,” said Synergy Research Group’s chief analyst Jeremy Duke.

However, the report noted that there is still a place for regional small-medium sized public cloud players.