N-able, a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, has added new vendor alliances to its expanding and enhanced Technology Alliance Program (TAP), a growing, open ecosystem built for MSPs. Designed to accelerate innovation and deliver more robust, secure, and differentiated integrations at scale… Read more »
Rakuten Symphony has launched a Telco Cloud curriculum on the Telecom Infra Project’s industry-neutral training platform, the TIP Academy. The Telecom Infra Project (TIP) Academy, launched by TIP in collaboration with Accenture in June 2022, is an industry neutral training platform for the Telecom industry. With a prime focus on educating and upskilling the Telecom… Read more »
HUAWEI Mobile Services (HMS) signed a Memorandum of Understanding (MOU) with the Council of Tourism, Culture, and Sports of the Andalusian Government (Turismo Andalucía) and marketing agency AVOW, aiming to advance mutual goals and capture business opportunities. The MOU signing ceremony took place at MWC 2024, held in Barcelona, Spain. Huawei was represented by Ning… Read more »
Optiva, which provides telecoms firms with cloud-native billing, charging and revenue management software on private and public clouds, has revealed that its business support systems (BSS) platform now allows users to leverage generative AI (GenAI) technology to quickly highlight new, targeted revenue opportunities and dramatically reduce customer churn. Full integration with Google Cloud’s BigQuery and… Read more »
More than seven in 10 cloud environments are employing managed AI services according to a new analysis, with the common use of OpenAI, be it directly or through Azure SDKs, suggesting that generative AI tools are ‘quickly becoming commonplace in cloud business models.’ The study, from cloud security platform provider Wiz, analysed more than 150,000… Read more »
Vonage, a specialist in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has collaborated with Amazon Web Services (AWS) to accelerate the availability of new solutions to millions of AWS developers through AWS Marketplace. This collaboration will bring together Vonage’s platform, which is based on communications APIs and network APIs… Read more »
A new report from the Cloud Security Alliance (CSA) has thrown up more difficulties organisations are facing in security remediation – and achieving visibility from code to cloud. The report, produced in collaboration with security firm Dazz, polled just over 2,000 IT and security professionals to better understand current cloud environments and security tools. The… Read more »
Customer loyalty is paramount, but brands are struggling to keep up with consumers’ evolving expectations and complex tech stacks. SAP Emarsys, a customer engagement platform, and Annex Cloud, a SaaS loyalty management platform, are announcing a native integration to incentivise customer interactions and deliver highly personalised, loyalty-driven omnichannel experiences that grow customer lifetime value. The… Read more »
If you suspect that the cloud skills gap has not been lessened in recent years – or, indeed, has actually gotten wider – then take this statistic from Pluralsight into account. The online learning provider notes that, while 98% of customers the company has spoken to have started their cloud journey, only 7% have got… Read more »
HSBC has partnered with Google Cloud to accelerate climate mitigation and resilience through financing and support for companies in the Google Cloud Ready – Sustainability (GCR-Sustainability) programme. GCR-Sustainability is a validation programme for companies with solutions available on Google Cloud that help customers achieve goals including carbon emission reduction, increased sustainability in value chains, and processing of… Read more »