AWS Cuts Support Pricing

It must be getting competitive out there. Amazon Web Services has cut its support prices, expanded free support and added new support features like chat and proactive alerts.
Now all customers will automatically get free support and enterprise support will be based on usage rather than a flat fee, a potential cost saver.
Support levels have been renamed. Bronze, Silver, Gold and Platinum are now Basic, Developer, Business and Enterprise. All plans cover an unlimited number of cases and can be cancelled at any time. There are no long-term contracts. All plans are available worldwide.

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