There once was a time when testers operated on their own, in isolation. They’d huddle as a group around the harsh glow of dozens of CRT monitors, clicking through GUIs and recording results. Anxiously, they’d wait for the developers in the other room to fix the bugs they found, yet they’d frequently leave the office disappointed as issues were filed away as non-critical. These teams would rarely interact, save for those scarce moments when a coder would wander in needing to reproduce a particularly finicky error.