Joyent data centre goes down after typo, promises to tighten up in future

The cloud is still fallible: Joyent’s entire US-East-1 data centre went down yesterday, with the finger of blame pointed at a particularly fat finger which resulted in a monumental operator error.

The problem has since been resolved, with all virtual machines back up and running, however according to a post-mortem blog post from the Joyent team, the minimum downtime for customers was 20 minutes and the maximum 149 minutes, with over 90% of instances recovered within an hour.

The cause of the outage? A typo, put simply. Joyent picks up the story: “The command to reboot the select set of new systems that needed to be updated was mistyped, and instead specified all servers in the data centre.

“Unfortunately the tool in question does not have enough input validation to prevent this from happening without extra steps/confirmation, and went ahead and issued a reboot command to every server …

From “Boots on the Ground” to “Heads in the Cloud”

From “military dedication” to “civilian success,”Veterans 360 Services is approaching the challenging transition of military service to civilian life with an innovative, focused and all-inclusive, 360 degree, process of education and employment. This San Diego-based veteran’s non-profit wants to lead the way to get recently-separated veterans into the workforce with an exciting and meaningful career in emerging cloud technology services. As Founder and CEO Rick Collins points out, “Since we are routinely engaging veterans, providing vocational training and transitional support, why not monetize these services and offer them to corporate clients so that while they benefit on a corporate level, we also benefit financially to sustain and grow our organization.”

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Cloud Expo Power Panel | Hybrid Clouds: Best Path to IT Transformation?

Enterprises have invested a lot in their own data centers and are reluctant to throw away that investment. Increasingly there is a trend to optimizing internal resources before combining public and private cloud resources to obtain maximum benefit. This Power Panel at 14th Cloud Expo will discuss various scenarios available to CIOs, the challenges of each and whether hybrid is a way to reach their end goal.
Andrew Hillier is Co-Founder & CTO of CiRBA. He has twenty years of experience in the creation and implementation of mission-critical software for the world’s largest financial institutions and utilities. A co-founder of CiRBA, he leads product strategy and defines the overall technology roadmap for the company.

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Developers Worldwide Empowered by OutSystems Free Cloud Offering

OutSystems on Wednesday announced that over 5,700 users in 140 countries have activated a free OutSystems Platform personal account since its launch just four months ago. With this offering, OutSystems is unleashing the power of high-productivity application development on all developers by enabling them to easily create and deploy custom mobile and web apps for free in the cloud.
“With technology and end-user expectations for mobile and web apps changing at such a rapid pace, IT departments are struggling to keep up,” said Paulo Rosado, OutSystems CEO. OutSystems is fundamentally changing the way applications are built and deployed. OutSystems Platform enables any developer to quickly create and deploy enterprise-grade mobile and web applications – driving tangible business innovation.”

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One Data Center: Many Options to Protect with Cloud Solutions

When it comes to protecting an IT investment, a natural choice today is to leverage a cloud technology.
In his session at 14th Cloud Expo, Rick Vanover, Product Strategy Specialist at Veeam Software, will discuss how you can start to engage one or more cloud technologies for your data protection strategy. Whether you are looking for straightforward object-based storage to clouds such as Glacier or S3, implementing gateway appliances to storage such as Azure, leveraging cloud computing or want to develop a line of business around cloud services; there are options for protection today leveraging cloud solutions.

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Cloud Expo Power Panel | What Have We Learned About Cloud Adoption?

IaaS, PaaS, and SaaS (infrastructure, platform and software as a service) all have their place in enterprises today and are no strangers to utilizing them. But with the multitude of technologies out in the market, how to make a decision on which to use and when? What is most efficient and effective?
This Power Panel at 14th Cloud Expo will focus on the three and best use cases for each and how IT can be an enabler of all three.

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IBM Unleashes New Tools to Accelerate Data-Driven Cities

IBM on Monday announced that the cities of Minneapolis, Minnesota, and Montpellier, France, are working with IBM to make data-driven decisions to rapidly transform the way they provide water, transportation and emergency management.
These and other cities around the world are increasingly using data to make better decisions and allocate resources to sense and respond to challenges in city infrastructure. From improving traffic management, responding rapidly to incidents, using effective communication channels with citizens and ensuring sustainable natural resources, data and analytics are providing new insight to create more effective cities. As a result of helping create thousands of Smarter Cities, IBM has isolated the most pressing challenges and is bringing together a new way to help municipalities use Big Data and analytics via the cloud to improve economics and address the strategic issues that are critical to their future.

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Top Five Best Practices for Your Application PaaS Audience

The benefits of using a Cloud Platform-as-a-Service are clear – higher elasticity, lower cost and risk, and support for new business models. But what are some of the pitfalls? What type of workloads should you start with? And what will make your deployment successful? Based on data from a recent survey of 300 IT organizations, many businesses are in the process of developing a PaaS architecture and infrastructure requirements for their cloud-based application PaaS.
In her session at 14th Cloud Expo, Ayalla Goldschmidt, Senior Director of Product Marketing for Oracle Fusion Middleware and Java Platform, will share results from this survey including successful Application PaaS use cases. Find out how your peers are planning for this new computing model and what the top five best practices are.

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How the insurance industry is set to fully embrace cloud

The consumer insurance industry may be one of the more reluctant industries to jump head-first into the cloud. Think about the current process of getting a home, renters, auto or life insurance policy through a traditional vendor. You might shop for quotes online, visit an agent in person, or have companies compete over your business.

Think about all the back-end computing that goes into running an insurance operation. Agents are always in the field assessing damages, administrative personnel is fielding customer inquiries while claims can be placed 24 hours a day.

Traditional IT systems become inefficient when expanded to this scale which is why the cloud model is starting to make more sense for insurance agencies that are looking to reduce costs and increase IT efficiency.

Tony Jacob, Managing Director of Worldwide Insurance at Microsoft says, “The reality today is that many insurers are held back by their legacy IT …

NASCAR & Unified Communications: Get the Most Out of Your Investment

By Bill Kane, Practice Manager

I’m a big NASCAR fan. NASCAR stands for National Association for Stock Car Auto Racing. Back in the day, good old boys would take stock cars, add seatbelts and roll cages and go racing. In the early days they even drove convertibles. Today they only look like stock cars from the outside with a bunch of advertisements on them. Everything about these cars is anything but stock. My wife would tell you that it’s a huge waste of time watching 40 guys go in a circle for 500 miles. What she doesn’t see is that there is more to racing than just being the best driver.

The drivers have years of experience, the cars are highly specialized and contain none of the stock parts with engines that have 900 horse power. They are highly tuned, with specialized suspensions and tires. Even the pit crew are athletes that can change a full set of tires and fill the gas tank in seconds. Until you have sat in the driver’s seat and have gone over 100 miles an hour, it’s hard to appreciate the sport. I fulfilled one of my bucket list items by attending Richard Petty’s driving school. Yes, I got to drive one of those 900 horsepower beasts, and yes I got to go over 100 miles per hour. My favorite races start in the afternoon and end after the sun goes down. I like these the best because the way a car performs when the sun is up, when the track is hot and the tires are slick, is completely different than at night when the track cools. To watch these teams make little changes throughout the race and go from back of the pack to first is truly amazing. No one can make it through a full race without making changes. They call it putting in a turn of wedge here or adjusting the air pressure in a tire by as little as a pound can make all the difference. The guy that started the race on the pole (first row inside), isn’t necessarily the one that will cross the finish line in first place.

Cisco unified communications is a lot like NASCAR racing. Sure the guys that installed your system did a great job but, are you getting the most out of your investment so that you can win the race? What you need is a skilled pit crew. You need to check in and make sure you’re running the optimum version. In addition, you need to ensure your settings are correct so that your users are getting the full benefit of what’s available. Are you taking advantage of features such as Singlewire, Mobility & Meet-Me? Do you have the proper licensing in place to be able to able to install them? My point here is that you made a serious investment so you need to ensure that you are getting all that you can out of that investment.

I had dinner with a friend a couple of months ago who was not getting the most out of his investment. I asked him how he liked his Cisco VoIP phone system. He said that it was ok, and, when I dug a little deeper, I found out that they weren’t using all the functionality. When it was initially installed they made the decision to forgo some of the functionality for a speedy install. He was amazed when I stared to explain things like Mobility. We were able to spend a few hours on his system and, once complete, he couldn’t believe the difference.

Is there a connection between NASCAR racing and unified communications? I would say yes. You bought the best, now you need to ensure its performing up to your expectations. GreenPages can be that pit crew to ensure that you are maximizing your unified communications investment and taking full advantage of the business benefits that are available today. Reach out to if you’d like to talk about unified communications strategies and trends in more detail.