Wouldn’t it be great if there were tiny robots that kept track of what you were thinking, then helped you implement your plans automatically? Well, if you’re an admin responsible for monitoring infrastructure, they exist. They’re called chatbots, and they are the key to leveraging ChatOps in order to optimize your monitoring and incident management workflow. This post explains what chatbots and ChatOps do and why they’re so valuable for organizations that are adopting DevOps practices.