Archivo de la categoría: NACR

Evolve IP, NACR Partner for Unified Communications, Hosted Contact Centers

Today Evolve IP announced it has partnered with NACR, an independent integrator of communications solutions. With this agreement, NACR will leverage Evolve IP’s  unified platform to offer its customers cloud services including unified communications/hosted IP phone servicesvirtual servers, and call center solutions.

NACR serves over 5,500 clients from small businesses to Fortune® 100 and global enterprise clients. Through this relationship, NACR’s customers gain access to Evolve IP’s cloud services including:

  • Unified communications/IP phone systems that provide advanced features such as fixed mobile convergence (FMC), find me/follow me, unified messaging, HD voice, and more, all delivered as a cloud service but with the quality and control of on-site equipment.
  • Virtual servers that utilize Evolve IP’s private cloud infrastructure to reduce CAPEX while improving IT productivity. Evolve IP’s virtual servers leverage the scalability and failover of public cloud services while maintaining the privacy and security of dedicated environments.
  • Hosted contact centers that improve operations and customer service with intelligent routing and queues, call recording, call whisper, and every major feature needed to run a best-practice call center.