Archivo de la categoría: Featured

5 Tips for Effective Communication with IT Stakeholders

project managersThere is often a business cultural dynamic and belief that because Project Managers (PMs) don’t perform the work, they don’t understand the work; that if a PM supports multiple con-current projects across various disciplines, they’re unable to comprehend the inner workings of the technology design or implementation.  When it comes to technology, a Project Manager’s goal is the same as the engineer’s: to exceed customer expectations and enable organizations to compete successfully and efficiently. Effective communication between the engineering team and the PM team is key. Here are five “Be’s” to keep in mind:

 

1) Be a Comrade: Some engineers may view PMs as micromanagers who get in the way of getting the job done.  Keep in mind that each team’s goal is to meet the needs of the client and the project stakeholders.

2) Be Honest: It’s true that Project Managers aren’t the absolute technology experts but effective Project Managers should understand the solution the engineers are solving. A well-informed and knowledgeable PM takes the time to request in-depth overviews of specific initiatives so they can better address any issues or concerns that may arise if a project hits a snag.  (As all project do!)

3) Be Consistent: Engineers have scheduled deadlines to deliver on task. Effective Project Managers make sure they’re working collaboratively to ensure timely delivery. For instance, tracking project plans with engineers before updating clients, touching base with engineers on a scheduled basis (e.g., daily, weekly), or consistent follow-up with internal staff, as well as the external client. These are all critical to managing a successful project.

4) Be a Client Champion: Every project, no matter how meticulously planned or designed, can sometimes hit a rough patch., Effective Project Managers anticipate these speedbumps and work to coordinate the necessary support needed to successfully overcome any challenges.  Being a client champion is one of GreenPages’ most important corporate values. The strength of the team comes from everyone working cohesively to resolve problems in the best interest of the client.

5) Be an Active Listener:  Effective Project Managers ensure they’re clear on direction and feedback from both engineers and clients. By striving to nurture mutually-beneficial relationships with frequent, honest, and open communication, overall project success (from scope to closure) is ensured.

When a group of engineers, client stakeholders, and project managers achieve true working synergy, the team becomes more than just a collection of people; the results achieved together are greater than the results any of us could achieve alone.

By Stacy Robinson, Project Manager

Tech News Recap for the Week of 2/23/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/23/2015!

tech news recapNorthern Arizona University embraces software defined storage, California Firefighters are using cloud computing to analyze data to help battle blazes, and cloud computing for marketing and collaboration is having an impact on SMBs. Apple is building two data centers in Europe. Google is testing mobile app ads in the Google Play Store and is making it easier to search for flights online. In the past 6 months, the White House has replaced its top IT leaders. Below, there is also a list of the top ten wearable technologies you can buy right now.

 

Tech News Recap

 

Are you looking for more information around migration options for Windows Server 2003 End of Life? Download our whitepaper or register for one of our upcoming events in Cambridge, MA/Portland, ME/Tampa, FL/Alpharetta, GA.

 

By Ben Stephenson, Emerging Media Specialist

Tech News Recap for the Week of 2/16/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/16/2015!

tech news recapVMware veterans unveil Software Defined Storage startup, Apple explores creating a self-driving car, and FAA proposes tight restrictions for drone delivery. In other news, a great phone you will probably never be able to buy in the U.S, and student data could possibly be at risk as privacy laws are out-of-date.

Tech News Recap

{FREE White Paper: Windows Server 2003 End-of-Life Action Plan – Download Now!}

By Ben Stephenson, Emerging Media Specialist

Emerging Technologies Across the Storage Landscape

There has been an influx of emerging technologies across the storage landscape. Many vendors are using the exact same hardware but are figuring out ways to do a lot of smarter things with the software. In this post, I’ll cover a handful of vendors who are doing a great job innovating at the software layer to improve storage technology and performance.

Nimble

Nimble was founded by the same people who did Data Domain and does data compression. Their success led to EMC buying them in June 2009. The company is known for its massively popular backup targets. They’re the one of the first ones to compress and duplicate the data as it was being stored to greatly reduce the amount of data that needed to be stored. Essentially, Nimble takes commodity solid state drives and slow 7,200 RPM spinning disks and turns it into an extremely fast, well-performing hybrid SAN, while delivering excellent compression ratios and the best support team in the business. Very simply, they’re doing smarter things with the same technology everyone else is using. It’s highly scalable and well designed. For example, you can change your controllers on the array during business hours with no interruptions, as opposed to having to wait until off hours as companies have been forced to do traditionally.

DataGravity

What’s interesting about DataGravity is that they have taken an entirely different approach to traditional storage. They make arrays that perform on par with just about everyone else’s, yet their secret sauce is taking unstructured, uncategorized data and categorizing it at the time it’s being written. Why is this important? A lot of companies have to keep track of Social Security Numbers, Credit Card Numbers, etc. Traditionally, you have to buy expensive software to do this. DataGravity does it at the time the Data is written. You don’t need to invest in any additional software. That sounds too good to be true, right? Every modern SAN has two storage controllers. Most are active passive or they are both on. DataGravity has one controller looking at these traditional things while the other storage controller looks at data, categorizes it and looks at data management functions. This eliminates the need for expensive compliance related software and data protection management.

Who should take advantage?

Any company that has to deal with regulatory compliance (Healthcare, Finance, etc.).

Simplivity

Simplivity offers hyper-converged infrastructure similar to Nuatanix, EVO Rails, and Dell Vertex. The piece that makes them unique is their dedication to reduce IO. They take all data and compress/duplicate at ingestion once and forever. This means that if I write a data block and the data is already on the storage system, there is zero IO; I don’t have to rewrite it. Furthermore, I can migrate virtual machines from one data center to another. It’s easy to migrate a 5 gig virtual machine and write less than a 100 mgs across the WAN. Also, when I clone a machine, there is no IO. IO is something companies can’t address during work hours because it takes up way too many resources and would bring them to their knees. You can’t do it without impacting the business. When you have Simplivity, there is no need for a third party backup vendor. Redundant data spreads through notes and only writes redundant blocks. It’s easy to have petabytes of backups living on terabytes of storage.

Who should take advantage?

We have a client who is currently in Massachusetts that is looking to move to a Colocation Facility in Florida. For this use case, Simplivity is a quick and easy way to migrate that data geographically without huge impacts on bandwidth, WAN costs, etc.

Pure Storage

If you’re looking for ridiculously fast storage, Pure Storage could be the solution for you. They use the same flash technology as everyone else, but they read and write to it differently so it’s much more efficient, optimized, and it matches the flash technology. Typically, vendors have been writing to flash drivers in the same way that they were treating spinning disk.

Who should take advantage?

If your organization has applications that require tremendously fast storage, this could be a good fit for you. One example would be if you have extremely demanding Oracle SAP or SQL applications.

VMware

VMware brings a lot of great benefits to the table with EVO: Rail. EVO: Rail is basically VMware SAN with prebuilt hardware that can very quickly and easily be deployed. It’s a scalable, software-defined data center building block that provides compute, networking, storage and management. Furthermore, it’s highly resilient.

Who should take advantage?

This is a good fit for organizations that have branch offices where there is a need for smaller VMware environments at multiple locations. It’s a quick, inexpensive way to manage them centrally from a virtual center.

 

Be sure to keep your eyes out for HP who is making innovations in flash storage. More on that soon.

Have you used any of these solutions? How have your experiences been? If you would like to talk more about this, send us an email at socialmedia@greenpages.com

Tech News Recap for the Week of 2/9/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/9/2015!

tech news recapThere was some good information around announcements made by VMware at its Partner Exchange event around vSphere 6, vSAN 6, and the partnership between VMware and Google. Tony Scott was named Federal CIO. President Obama, Apple CEO Tim Cook and others debated the topic of sharing cyber security data. Apple is working on an electric car design and Google is shutting down its expert video chat service, Google Hangouts.

Tech News Recap

Register for this Thursday’s webinar “How to Approach a Windows Server 2003 Migration: Key Steps for a Better Transition” to make sure you’re prepared for the upcoming July 14th end of life date.

 

By Ben Stephenson, Emerging Media Specialist

VMware’s Partnership with Google: vCloud Air & the Google Cloud Platform

 

vCloud AirFollowing on from Chris Ward’s excellent blog coming out of VMware PEX 2015, I wanted to add some details to the recent VMware announcement (January 29, 2015) to partner with Google to “deliver greater enterprise access to public cloud services” via a combination of VMware vCloud Air and the Google Cloud Platform.

For those who are unfamiliar, vCloud Air (formally VMware vCloud Hybrid Service or vCHS) is a public Infrastructure-as-a-Service (IaaS) cloud platform built on the same traditional VMware vSphere we are all used to but managed 24/7 by VMware and their public cloud partners.  vCloud Air offers services such as infrastructure, disaster recovery and backups, and allows you to extend both your network and workloads from traditional on-premise to the cloud with relative ease.

For some time now, Google has offered broad cloud platform services in the following categories, but as part of the first wave of integration into the vCloud Air space, only the highlighted sub-set of (4) Google Cloud Platform services will be made available to existing VMware vCloud Air customers, using a PAYG consumption model:

 

  • Compute (no current/planned integration points)
  • Storage
    • Cloud Storage – Google’s distributed low-cost object storage service
    • Cloud Datastore – Google’s schema-less, document-based NoSQL database service with automatic scale and full transactional integrity.
  • Networking
    • Cloud DNS – A globally distributed low-latency DNS service
  • Big Data
    • BigQuery – A real-time big data analytics service suitable for running ad-hoc BI queries across billions of data points in seconds.
  • Services (no current/planned integration points)
  • Management (no current/planned integration points)

 

Additionally, while Google offers their own management framework, there are some rumors that the partnership could eventually mature to include integration with VMware’s own vRealize Operations management solution.  This will most likely be offered via VMware’s vRealize Air platform (in beta), which currently offers both Automation and Compliance programs.  To quote our CTO, Chris Ward, “VMware vRealize Air checks a lot of boxes for customers of all sizes seeking multi-vendor, multi-cloud provisioning and management of their infrastructure services.

Industry experts, including GreenPages, Forrester and Gartner, are calling this partnership a big “win” for VMware customers, especially enterprise customers.  This relationship will help to truly legitimize not only the cloud, but also the place of the enterprise customer in the cloud.  Specifically, it will allow enterprise customers who are looking for broader database, analytics, and storage options and support, beyond the current vCloud Air portfolio, to find a suitable and scalable landing place for their applications and workloads.  This will build on vCloud Air’s current support for over 5,000 applications and over 90 operating systems.

This is also a strong move for both VMware and Google.  This relationship will give Google much needed enterprise IT exposure, something that VMware has deep roots in, and accelerates VMware’s ability to offer tools to manage a public cloud, an area in which Google has developed a global dominate position.

As with the vSphere 6 announcement, there is no “official” release date, but rumors are suggesting everything from the “first half of 2015” to availability “later this year.”  Additionally, VMware had no details to share around pricing, but as soon as we know more and have had a chance to sample the integration ourselves, we will share more details.  However, if history is anything to go by we should likely expect something in place by VMworld 2015.

If you have any questions or would like any additional details around this new partnership, email us at socialmedia@greenpages.com

By Tim Cook, Practice Manager, Advanced Virtualization

vSphere 6, vSAN 6 & Other Key Announcements from VMware PEX

Well, there’s nothing like coming back to the beautiful 4 ft. of New England snow after having been in the temperate climate of the bay area for the past week.  Might be time to consider becoming a snow bird!  In any case, there was a lot of news coming out of the VMware Partner Exchange (PEX) event over the course of the past week.  The 3 major announcements were vSphere 6.0, vSAN 6.0, and the VMware/Google partnership.  There was also some interesting news from EMC in relation to their highly anticipated launch into the hyper-converged market and the announcement of VSPEX Blue.  Today, I’ll cover the highlights of these announcements starting with vSphere 6.0.

vSphere 6

vSphere 6.0

vSphere 6.0 represents one of the, if not the, biggest launches in the history of VMware.  The core themes of vSphere 6 are scale and elasticity.  I won’t go through every new bell and whistle in this post but will focus on the highlights which include increased scale, cloud readiness and elasticity, storage, and high availability improvements.  First, on the scaling front, basically everything has doubled from vSphere 5.5:  64 hosts per cluster rather than 32, 12TB of RAM per host, 480 CPUs per host, etc.  When it comes to individual VMs, the same holds true with support for 128 vCPUs and 4TB RAM per VM.  I would love to see a system that runs VMs of that scale!

In the cloud readiness/elasticity arena, we now have more truly federated vCenters with shared catalogs, templates, etc. between them.  WAY better than simple Linked Mode of the past.  We also finally have the long awaited long distance vMotion capability supporting up to 100ms of latency and breaking the old layer 2 network boundaries. However, beware of the large pipes required to really make it sing!  Perhaps one of the most interesting new features is Instant Clone, which allows instantaneously cloning a running VM in memory.  This is going to be a great leap forward for developers, virtual desktop environments, or anywhere else where fast cloning can be utilized.

On the storage front, we saw the official introduction of Virtual Volumes (vVOL) into vSphere.  Essentially, vVOL enables storage management at the VM rather than the LUN level which can greatly simplify management.  This has been talked about for several years but is now finally a reality and we should see the majority of storage vendors offering supporting solutions very soon.  We also saw that vSphere Data Protection Advanced (vDPA) is now just rolled into the vSphere product rather than requiring additional licensing.  If you’re an EMC Avamar customer, this is great news as you’ll be able to integrate and replicate your vDPA backups to your physical Avamar appliances.  If you’ve been looking at vSphere replication, there are some great enhancements there as well, including network compression and fast full sync.  In the HA area, we’ve long awaited multi-vCPU(up to 4) support for Fault Tolerance. I believe we’ll see some actual use of this cool new feature now that it can protect higher end VMs.

vSAN 6.0 was rolled out as part of the vSphere 6.0 announcement.  As you probably know, vSAN is the idea of taking local server storage across multiple hosts and clustering it together to create a pool of primary storage capacity without the requirement of a traditional external shared storage architecture.  vSAN 1.0 was released a little more than a year ago and is the underlying foundation of the EVO:Rail hyper-converged solutions on the market today.  The problem was, while it did work, vSAN 1.0 was missing several capabilities required to really bring it into the production primary storage conversation.  Many of those missing links are now filled in with vSAN 6.0.

vSAN 6.0 now supports an ‘all flash’ configuration allowing persistent data to be stored on the flash drives, whereas in 1.0 the flash was used only for caching.  We also have a new file system format with vSAN 6.0, providing much more efficient snapshots and increased overall performance.  Support for VMDKs up to 62TB and up to 64 vSAN nodes in a cluster bring it online with the new vSphere 6 max configs.

On the HA front, with vSAN 6.0, you can now have fault domains. This basically gives you the ability to recover from a full rack failure, as well as a host failure (assuming you have a good number of hosts in your cluster).  Finally, there is greater visibility from a health and troubleshooting perspective built into vSAN 6.0, which should allow it to find its way into more production environments.

The final big announcement at the event was the partnership with Google to provide some of the Google cloud services within the vCloud Air platform.  My colleague Tim Cook will be posting a separate segment covering the details of that partnership.

So, when can you download the bits and get all of this goodness in your own environment?  Well, I don’t have a hard date, but my guess is we’ll see the GA code released sometime before the end of March.  As always, feel free to reach out if you would like more information.

If you’d like to speak with Chris in any more detail about these announcements, feel free to email us at socialmedia@greenpages.com

By Chris Ward, CTO

 

Tech News Recap for the Week of 2/2/2015

Were you busy last week? Here’s a quick tech news recap of articles you may have missed from the week of 2/2/2015. As a reminder, your chance to win a GoPro ends this Thursday – all you have to do is subscribe to this blog!

Tech News RecapThe biggest story this week was hands-down the data breach that happened at Anthem. Hackers stole social security numbers and other personal data from brands that included Blue Cross, Blue Cross and Blue Shield, Amerigroup and more. In addition, there was other hacking news involving both Russia and China. Tablet sales dipped for the first time ever. There were numerous articles from last week’s VMware’s Partner Exchange Conference. We’ll be posting a blog from our CTO Chris Ward later in the week breaking down all the top news that came out of the conference, so stay tuned for that.

 

 

Tech News Recap

If you’re looking for more information around Windows 2003 End of Life, register for our upcoming webinar. Remember, that July, 14th date is rapidly approaching!

 

By Ben Stephenson, Emerging Media Specialist

Migrate-Gate: What to do with Windows 2003 End-of-Life

windows 2003Deflate-Gate was the topic of conversation the past few weeks. Now that the Patriots are Super Bowl champs we can put this made-up, fake controversy to bed. What isn’t fake, however, is Windows 2003 support ending. What to do with End of Life approaching is a big topic of conversation now. It’s Migrate-Gate!

Tick…Tick…Tick. Does this sound familiar? Tick…Tick…Tick…Windows 2003 Servers support is ending. Tick…Tick…Tick 6-months to go and now it’s time to tick…tick…talk about what you need to do.

Assuming that you haven’t gotten sucked into Cats on Glass photos, many of you are probably aware that support for Windows 2003 Server ends on July 14th 2015. That’s this year…that’s this July! Oh wow, it’s coming faster than another Expendables movie!

Windows 2003 is so old, it knew Burger King while it was still a prince, yet many are still using it. It’s been a reliable and pretty stable product that may give you fits from time to time, but at the end of the day gets you where you need to go. Another way to look at it is that it’s a 1989 Honda Accord (both took CDs). Now, your mechanic is telling you that you’ve dumped too much time, money and energy into your car, except in this case it’s Microsoft telling (eh…forcing) you to upgrade your server.

 

Why Upgrade?

 

The big thing starting on July 14th is that there will be no more updates or patches from Microsoft, which can result in a less secure and less stable infrastructure for your business. So what does it really mean?

• Goodbye Updates – Say adios, au revoir, sayonara and beannacht (Gaelic) to updates for fix bugs, performance issues and security vulnerabilities. 2013 saw the release of 37 critical updates for Windows Server 2003/R2. Past the end of life date, these critical issues will remain unfixed, leaving you open to cybersecurity dangers such as malicious attacks or electronic data loss.

• Maintenance Costs – Running legacy servers is not cheap. Intrusion detection systems and advanced firewalls are required to protect a now vulnerable Windows Server 2003 platform. Also, think about all the increasing cost for maintaining aging hardware.

• No Compliance – So once support ends, you’ll still need to meet industry wide compliance standards. Regulations such as HIPAA and PCI require regulated industries to run on supported platforms. Those rules are tougher than the NFL’s PSI policy.

• Software and Hardware Compatibility Issues – New software and hardware devices are no longer being built to integrate with Windows Server 2003. By staying with Windows 2003, you could run into compatibility issues and may not be able to run new instances of software or communicate with the latest devices.

{Whitepaper: Windows Server 2003 End-of-Life Action Plan}

Before July you’ll have three options:

  1. Do nothing
  2. Move to an on-prem Windows 2012 environment
  3. Move your workloads into Azure. Sounds easy, right? Before you do anything here are some tips to consider

Three things to consider:

Analyze your environment: Understand the interaction of the servers in the data center environment. Moving one thing can impact another. Map out what is interacting with what and which users are interacting with which applications. Many reasons why Windows 2003 is being used is because of application dependency due to niche and custom applications.

Migration Licensing:  Review short-term and long-term costs of licensing. If you are considering an on-prem solution, understand what your licensing options are. Depending on quantity, customer type and physical vs. virtual there are several licensing programs to consider. Also, with licensing, Microsoft provides backwards compatibility, so Windows 2012 doesn’t necessarily have to be installed. If your application is compatible with an older edition like Windows 2008/R2, volume licensing allows you to run older platforms, so it’s important to work with your application provider to see how these applications can be transitioned to another server operating system. If you are looking to move into the cloud, it’s important to know what your workloads look like to size your Azure service appropriately. Lastly, you need to compare on-prem vs. Azure costs.  Do you want to purchase and own the SW with volume licensing or do you want to subscribe to using it in the cloud?

Consider professional services:  Who tries to make a soufflé without following a recipe? This is a big deal, so why do it alone? There are many pre and post migrations issues to consider so it would be beneficial to speak with experts who know what they are doing. i.e. GreenPages.  (Come on it’s our blog so we can include a plug!)

I would highly recommend registering for our upcoming webinar, “How to Approach a Windows Server 2003 Migration: Key Steps for a Better Transition” for more information. The webinar is being hosted by our Practice Manager of Microsoft Technologies, David Barter on February 19th.

If you haven’t had a discussion about Windows 2003, don’t wait until the last minute as 6 months will come faster than you think.

photo credit: www.cbssports.com

By Rob O’Shaughnessy, Director of Software Sales & Renewals

5 Ways to Understand Your Applications and IT Services

How do you view your organization’s applications and IT services? At GreenPages, we often suggest that organizations begin to conceptualize IT services as corporate IT evolves from a technology provider to an innovation center. Now, there are ways to establish and maintain a service portfolio through ITBM (IT Business Management or IT Financial Management) systems, but these are often out of reach for customers less than enterprise level. However, you can conceptualize IT services by looking at your applications from five different perspectives. Let’s use Microsoft Exchange as an example.

applications and IT servicesExchange is an enterprise application that provides email and calendaring. If you’re reading this, there is a good chance that you own servers that host the various components that comprise Exchange. One way to think about cloud is to identify the Exchange servers, their operating systems, the application version, performance requirements, etc. and identify a “place in the cloud” where you can procure servers of similar specifications and migrate the instances. I consider this as the infrastructure perspective. When it comes to cloud computing, this is perhaps the least important.

 

To take full advantage of cloud computing, understand your applications and IT services from a few additional perspectives:

  1. Functional
  2. Financial
  3. Operational (including lifecycle)
  4. Organizational
  5. Use-case

 

Hopefully, after looking at these different perspectives, you’ll see Exchange as part of an IT service that fits this description:

“In operation for over 20 years, E-Communications is a business service that allows each of our 1,200 employees to communicate through email, coordinate meetings, find coworkers’ contact information, and organize tasks using their PC, Mac, mobile device, or home computer 24x7x365. The service is supported by Microsoft Exchange and Active Directory, which both run under VMware vSphere. The service requires 1 full-time administrator who added 12 new users and logged 157 support tickets in 2014. In 2014, charges for software maintenance, personnel, infrastructure depreciation, and outside support services totaled $87,456. A software upgrade is planned for 2015. Users do not generally complain about the performance of the service, other than the size of their mailbox quotas (which are limited to 10GB per user). The company as a whole plans to offer telecommuting packages to more than 250 employees in 2015.”

Armed with this understanding of your IT service that includes Exchange, you might take the following action:

  1. Fund an Office365 migration with capital you had allocated for the Exchange upgrade project
  2. Provide copies of Office applications to telecommuters (without additional charge)
  3. Expand the mailbox quota from 10GB to 50GB
  4. Repurpose your Exchange admin to help telecommuters establish their home offices in 2015
  5. Reduce your spend on E-Communications by more than 50% (from $72.88/user to $35.00/user)

 

Of course, not every application is easily identifiable as belonging to an IT service. The functionality or financial aspects of IT services are often difficult to quantify. However, at GreenPages, especially when looking at cloud computing options, we recommend examining all of your applications through these five perspectives. For this reason, GreenPages has embedded this process in a piece of software that can quickly build your services portfolio and recommend optimizations based on current offerings available – such as Microsoft Office 365.

What are your thoughts?

You can hear more from John in his eBook, “The Evolution of Your Corporate IT Department

By John Dixon, Director of Cloud Services