Customers are expecting to consume IT as a service and IT vendors, including IBM, are responding.
Recently, I had the opportunity to attend the IBM Software Group’s Analyst Insights conference for the industry analyst community. IBM’s total revenue of about $100B comes from its combined hardware, software and services sales, but the software group contributes a large proportion of its profits. Cloud services require coordination from all IBM divisions, and it was no surprise that IBM focused an inordinate degree of attention at the event to non-software cloud products.