Microsoft and Adobe cosy up for Azure cloud partnership

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Microsoft and Adobe have announced partnership plans to make Azure the preferred cloud platform for Adobe’s marketing, creative, and document clouds, and Adobe’s Marketing Cloud the preferred option for Dynamics 365 Enterprise.

The partnership, announced in the Microsoft Ignite keynote session today, aims to help enterprise companies ‘embrace digital transformation and deliver compelling, personalised experiences through every phase of their customer relationships’.

“Together, Adobe and Microsoft are bringing the most advanced marketing capabilities on the most powerful and intelligent cloud to help companies digitally transform and engage customers in new ways,” said Satya Nadella, Microsoft CEO. Shantanu Narayen, Adobe president and CEO, added: “Adobe and Microsoft will bring together the cloud horsepower and end to end capabilities brands need to design and deliver great digital experiences.”

Adobe already has a partnership with Amazon Web Services (AWS) in place, with a case study on the AWS website noting that Adobe uses the cloud infrastructure giant to “provide multi-terabyte operating environments for its customers. By integrating its systems with the AWS Cloud, Adobe can focus on deploying and operating its own software instead of infrastructure.”

Whether this continues to be the case remains to be seen, but the Microsoft/Adobe announcement contained little aside from a reference to machine learning technologies in Microsoft Cortana Intelligence Suite and SQL Server. Given Adobe’s analytics capabilities, this could be an interesting move. A recent study from Adobe Digital Insights found a clearly positive correlation between website traffic growth and forms of personalised marketing, such as social advertising.

The press materials concluded with: “The companies’ mutual customers will be able to harness their data for critical insights and predictions, connect customer touchpoints across their business, bolster relationships, and drive brand loyalty and growth.”

[video] #Blockchain Keynote at @CloudExpo | #IoT #M2M #Bitcoin #Ethereum

In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain.
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereum.

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[slides] #Kubernetes Cluster and #Ansible | @DevOpsSummit #Docker #DevOps

Kubernetes is a new and revolutionary open-sourced system for managing containers across multiple hosts in a cluster. Ansible is a simple IT automation tool for just about any requirement for reproducible environments.
In his session at @DevOpsSummit at 18th Cloud Expo, Patrick Galbraith, a principal engineer at HPE, discussed how to build a fully functional Kubernetes cluster on a number of virtual machines or bare-metal hosts. Also included will be a brief demonstration of running a Galera MySQL cluster as a Kubernetes application.

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Running Effective Help Desks: Focus on Financial Productivity

Many help desks focus on volume as a metric. How much volume do I have? How long does it take to get through it? How does that translate to headcount for the number of staff I need to handle the call volume? Those are important, but only half of the battle. The other half of the battle is how successful you are in resolving issues at the first level without escalating to the second level.

The reason the first call is so important:

  • Cheaper – fix with one resource instead of two
  • Time – focus should be on financial productivity. How do we get users up and running as quickly as possible?

Your overall key to success is establishing high first call resolutions and identifying opportunities to reduce or remove call volumes from the environment.

 

Watch on YouTube

Are you interested in learning more about GreenPages’ Help Desk services? Feel free to reach out!

 

Skyhigh Networks grabs $40 million in series D funding in profitability push

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Cloud security services provider Skyhigh Networks has secured $40 million (£30.9m) in a series D funding round which will aim to steer the California-based firm “through to profitability.”

The round was led by Thomset Ventures, with Sequoia Capital and Greylock Partners also contributing. Total venture capital to Skyhigh, launched only in February 2013, is now at $105.5m.

Skyhigh’s proposition is through being a leading ‘cloud access security broker’ (CASB), which enables a central point of control for data stored in thousands of cloud services.  

“As the massive migration to cloud accelerates, security has become a major pain point for enterprise CISOs,” said Thomset venture partner Umesh Padval, who joins the Skyhigh board of directors. “We recognise in Skyhigh the rare combination of a massive market opportunity, technical product leadership, enviable list of customers, visionary management, and a world class team.

“Skyhigh helped pioneer the CASB market, and we look forward to working with their team as they continue to innovate and lead this space,” Padval added.

Rajiv Gupta, Skyhigh co-founder and CEO, added: “We are thrilled to have raised an up round from Thomvest, Greylock, and Sequoia, particularly in the current environment. It is a testament to the incredible work of our employees and will enable us to accelerate our growth and carry us to profitability.”

Skyhigh’s name will arguably be best recognised by long-time readers of this publication due to their research efforts. The company frequently collaborates with the Cloud Security Alliance on reports, with one of the most recent in June arguing that an IT skills shortage continues to pervade organisations, with many ‘false positive’ security instances – an alert which erroneously flags normal behaviour as malicious – contributing to more serious alerts being ignored.

According to recent analysis from Glassdoor ratings, 100% of employees approve of Skyhigh CEO Gupta, while 75% would recommend the company to a friend.

[session] @Venafi’s Secure Containers | @DevOpsSummit #APM #Docker

Digitization is driving a fundamental change in society that is transforming the way businesses work with their customers, their supply chains and their people. Digital transformation leverages DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations to capitalize on opportunities and create competitive differentiation in the application economy.
However, information security has been notably absent from the DevOps movement. Speed doesn’t have to negatively impact security. Container-to-container communication should not be in clear text, yet it is. So why is it so hard to implement good security practices like encryption for DevOps? The primary reason, provisioning of keys and certificates in a DevOps environment takes too long and results in bottlenecks – so people don’t use encryption unless they have to.

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[video] @AppNeta Presentation at @DevOpsSummit | #APM #DevOps

Your business relies on your applications and your employees to stay in business. Whether you develop apps or manage business critical apps that help fuel your business, what happens when users experience sluggish performance? You and all technical teams across the organization – application, network, operations, among others, as well as, those outside the organization, like ISPs and third-party providers – are called in to solve the problem.

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IoT Challenge and #FogComputing | @ThingsExpo #IoT #M2M #BigData

Fog Computing is being touted as the data communication solution our Internet of Things (IoT) devices are asking for by bringing the power of cloud computing closer to the end user. The fact is, the number of connected devices is going to continue to grow exponentionally. In fact, Gartner predicts that by 2020 IoT will include 26 billion connected things. Consider the impact that amount of data collected and processed will have.

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The number one reason IT struggles with cloud migration

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IaaS adoption usually begins in isolated pockets — one project here, one there. Then a few months (or years) later, IT decides to expand AWS usage and realises that they don’t know the status of current AWS projects; they don’t know if they ‘did it right’ when they built the first couple of projects; and they don’t know what it looks like to ‘do it right’ in AWS in general.

This last point is the crux of the issue, and the #1 reason we see AWS migration projects stall is not because of a lack of talent or even lack of planning, it is simply that there is no clear vision for what a “good” AWS environment looks like for their specific complex workloads. There is no common yardstick for assessing current environments and no template for building new ones — and this uncertainty is the true root cause of downstream security or performance concerns.

What is a good AWS environment?

Several security organisations have developed a set of common standards for the cloud. AWS themselves have developed extensive documentation and even a service, AWS Trusted Advisor, to help you implement best practices.

But what IT teams really need is a single, simple set of guidelines that mees both internal and external standards — and they need those guidelines to cover everything from server configurations to monitoring and management.

This is where IT meets its first obstacle: they must develop a common baseline for security, availability, and auditability that everyone agrees to. They need to develop “minimum viable cloud configurations”. For instance: MFA on root, everything in a VPC, CloudTrail enabled everywhere.

Example of Logicworks 89-Point Assessment, part of our Cloud Migration Service

The effort to create a single set of standards may seem like a direct push-back against the self-service IT approach, where product teams use whichever technologies they need to get the job done. However, as we will discuss below, developing these common standards is actually the bedrock of a safe self-service IT approach.

Moving from standards to live systems

It is one thing to develop standards, and another to implement those standards on new and existing AWS projects. And then another effort entirely to enforce those standards on an ongoing basis.

In the old world, enforcing configuration was largely manual. IT could afford to manually update and maintain systems that changed very rarely. In the cloud, when your resources change every day and many developers and engineers can touch the environment, a manual approach is not an option.

The key is that these standards need to be built into templates and enforced with configuration management. In other words, build a standard “template” for what your security configurations should look like, and then maintain that template rather than creating a hundred custom configurations for each new cloud project. The template gets changed, not individual virtual instances or networks.

Logicworks build process

For central IT teams, this is revolutionary. Rather than spending months testing and reviewing each new cloud environment, the security team spends time upfront collaborating with systems teams to build a common standard, and then only needs to be involved when that standard changes and at other key points. You know exactly how every system is configured for security at any point in time, and you reduce the time and cost of deploying future systems; you do not have to rebuild security configurations or get them approved by security teams.

What to do now

If you are planning for an AWS migration, the #1 thing you should do right now is implement configuration management (CM) in your current systems. As outlined above, implementing CM means you have to a) come up with the right standards and b) “code” them into a centralised place. This is the hard part. Once you do this, migrating to AWS is much easier because you know what “good” looks like.

The main question is whether or not enterprises will have the time to set up these processes as they migrate to the public cloud. CM requires training, a team of advanced DevOps engineers and Puppet/Chef experts, and months of work. By far the easiest way to do this is to hire a consulting company that already has a common set of standards and a well-developed CM framework, who can assess your current AWS deployments and/or build a solid foundation for future deployments based on those standards.

IT leaders struggle with cloud migration when they do not have expertise in defining and maintaining ideal state. When you migrate to the cloud, any weakness in this area quickly becomes a major handicap. Configuration management can set you on a faster and more stable road to success.

The post The #1 Reason IT Struggles with Cloud Migration appeared first on Logicworks Gathering Clouds.

Faster in #DigitalTransformation | @ThingsExpo #AI #IoT #ML #SDN #BigData

Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are:
Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS)
Real-time operational tempos (IT, people and business processes) must be achieved
Businesses that can «analyze data and act and with speed» will dominate those that are slower.

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