Gartner Highlights the Importance of Third-Party Validation

Gartner recently published a report that highlights the growing importance of Cloud Access Security Brokers – solution providers that offer unified cloud security platforms. This solution category includes a new class of products that Gartner terms Cloud Encryption Gateways, which encrypt or tokenize sensitive information before it leaves an organization’s firewall. These solutions, if designed properly, allow organizations to maintain control of sensitive data since they replace the original “clear-text” values with indecipherable replacement values in the cloud. Businesses are adopting these solutions to address issues raised by data residency requirements and data privacy regulations driven by a host of industry compliance mandates. In addition to enabling organizations to satisfy the data protection needs, products like those from PerspecSys also preserve the user experience with the SaaS application (such as Salesforce.com or Oracle CRM). With PerspecSys, critical functionality like Search is retained even when strong encryption (e.g., FIPS 140-2 validated modules) or tokenization is used to protect the data being sent to the cloud.

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Mature Maneuverings in an Immature Cloud Climate

Has cloud computing matured yet? This is of course the $64,000 question and if we knew the answer to this poser we would all be a lot clearer on the general ‘state of the virtualized multi-tenant nation’ than perhaps we are today.
What we see happening at the coalface of average company X may not be exactly in line (yet) with the general shape of the big vendors’ roadmaps. But if the industry gets it right architecturally, then surely there can be little doubt as to whether the average firm will get pulled along into the slipstream of cloud innovation momentum.

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Redefining the Cloud: Blurring the Lines Between Virtual & Physical Cloud

There’s lots of talk today about the “cloud” today. But what exactly is it? Some may argue that the cloud is just marketing hype – a buzzword for a broad range of solutions being billed the latest, greatest trend that everyone is trying to exploit. Others – who oftentimes have a vested interest in a single product – may try to narrowly define the cloud as mandatory technical reference architecture comprised of a specific virtualization software residing on a particular hardware platform.
But, in reality, the cloud is something in between those two extremes. It can be a combination of virtual, physical and hosted solutions that give users capacity on demand from a pool of computing resources. It should deliver scalability and flexibility, and offer self-provisioning and management. And you should only have to pay for what you use.

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Mind the Gap – Consumerization of Innovation

The landscape of IT innovation is changing. “Back in the day” (said in my gravelly old-man voice from my Barcalounger wearing my Netware red t-shirt) companies who were developing new technology solutions brought them to the enterprise and marketed them to the IT management stack. CIOs, CTOs and IT directors were the injection point for technology acceptance into the business. Now, that injection point has been turned into a fire hose.

Think about many of the technologies we have to consider as we develop our enterprise architectures:  tablets, smartphones, cloud computing, application stores, and file synchronization. Because our users and clients are consuming these technologies today outside of IT, we need to be aware of what they are using, how they are using it, and what bunker-buster is likely to be dropped into our lap next.

Sure, you can argue that “tablets” had been around for a number of years prior to the release of the iPad in 2010.  Apple’s own Newton Message Pad in 1993 is often the first device defined as a computing tablet. HP, IBM and others developed “tablets” going back to 2000 based on the Microsoft Tablet PC specification. These did gain some traction in certain industries (construction/architecture, medical).  However, these were primarily converted laptops with minimally innovative capabilities that failed to gain mass adoption. With the iPad, Apple demonstrated the concept of consumerization of innovation by developing the platform to the needs of the consumer market first, addressing the reasons why people would use a computing tablet instead of just pounding current corporate technology into a new shape. 

Now, IT has to deal with mass iPad usage by their users and customers.

Similarly, cloud services have been used in the consumer market for over a decade. It can be stated that many of the services users consume outside of the enterprise are cloud services (iTunes, Dropbox, Skype, Pandora, social networking, etc). As a consumer of these services, the user gains functionality that is not always available from the enterprises they work for. They can select, download and install applications that address their specific needs (self-service anyone?). They can share files with others around the globe. They can select the type of content they consume and how they communicate with others via streaming audio, video and news feeds. And don’t get me started on Twitter.

And this is the Gap IT needs to close.

We have tried to show our user population and our business owners the deficiencies in these technologies in terms of security, availability, service levels, management and other great IT industry “talk to the hand” terminology.  We’ve turned blue in the face and stamped our feet like a 2-year-old in the candy isle.  But has that stopped the pressure to adopt and enable these technologies within the enterprise? Remember, our business owners are consumers too.

IT needs to give a little here to maintain a modicum of control over the consumption of these technologies. The tech companies will continue to market to the masses (wouldn’t you?) as long as that mass market continues to consume.  And we, as IT people, will continue to face that mounting pressure and have to answer the question: “Why can’t we do that?” The net is that the pendulum of innovation is now swinging to the consumer side of the fulcrum. IT is reacting to technology instead of introducing it.

To close this Gap, we need to develop ways of saying “yes” without compromising our policies and standards, and do it efficiently. Is there a magic bullet here? No. But we have to recognize the inevitable and start moving toward the light. 

My best advice today is to be open-minded to what users are asking for. Expand your acceptance of user-initiated technology requests (many of them may be great ways to solve long term issues). Become an enabler instead of a CI –“no”. Adjust your perspectives to allow for flexibility in your control processes, tools and metrics.  And, most important of all, become a consumer of the consumer innovations. Knowledge is power, and experience is the best teacher we have.

 

Does copyright law spell trouble for the cloud?

A recent report from the Australian Law Reform Commission (ALRC) has questioned whether current copyright legislation in the country is stunting the growth of cloud computing.

The ALRC particularly mused whether any modifications to the current law should contain exemptions for cloud services or not.

Kim Weatherall, legal academic, was cited in the report stating a belief that technology-specific exemptions could impede cloud services further.

The report, entitled “Copyright and the Digital Economy”, noted a case in Australia involving the Optus TV Now service, which – if the appeal does not go Optus’ way – will have to be suspended following appeals from the AFL (Australian Football League), the NRL (National Rugby League) and Australian mobile device provider Telstra.

A Federal Court decision ruled that Optus’ online television service was not protected by an exemption in the Copyright Act, leaving the mobile comms providers seemingly open to legal action from all sides …

Amazon Web Services Announces Amazon Glacier

“Amazon Glacier changes the game for companies requiring archiving and backup solutions because you pay nothing upfront, pay a very low price for storage, are able to scale up and down whenever needed, and AWS handles all of the operational heavy lifting required to do data retention well,” said Alyssa Henry, Vice President of AWS Storage Services, as Amazon Web Services today announced Amazon Glacier.

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