Dropbox opens Hamburg office to reduce US/EU data concerns

Dropbox GermanyDropbox has announced the opening of its latest European office, branching into the German market ahead of plans to open a new data centre in Europe latter in the year.

The company has answered concerns from European customers regarding the transmission of data across the Atlantic by committing to hosting their data within the EU; a region which the company claims is generating the majority of recent growth. This commitment has also been backed up with the company opening new offices in Dublin, London, Paris and Amsterdam, in addition to Hamburg.

Data residency has been an issue for European customers for a number of months since the Court of Justice of the European Union declared Safe Harbour void last October. Since then, there have been a number of efforts to sooth the relationship between the US and the EU, though the issue still remains contentious and newer drafts Safe Harbour have been criticized by various European quarters.

As Europe represents a healthy growth region for the Dropbox, it would appear the team are not prepared to wait for the EU/US data storm to blow over. Opening a new data centre in Germany has the potential for Dropbox to avoid the repercussions of the long-standing dispute.

“From manufacturing to professional services to healthcare, industries in Europe and around the world are discovering the benefits of increased collaboration on Dropbox,” said Thomas Hansen, Global VP of Revenue at Dropbox. “And the opening of our Hamburg office is just a part of our European commitment.

“From co-working spaces to corporations, people bring Dropbox to work, and adoption in Germany has been phenomenal. The top three cities in terms of Dropbox signups are also the largest: Berlin, Hamburg, and Munich. But Karlsruhe and Dresden are the real hotspots when measuring users per capita.”

As with other freemium business models Dropbox has reportedly found difficulties in upgrading customers to the paid-for services. The company launched a new relationship with Adyen last year to offer localized payment models in 12 European countries, build around a direct debit payment mechanism, a more popular model in the European markets, as opposed to PayPal or credit card models.