Category Archives: News & Analysis

Alibaba announces second Silicon Valley datacentre

AlicloudAliCloud, the cloud computing arm of Chinese internet giant Alibaba, has announced the opening of its second datacentre in Silicon Valley.

This is the fourth new datacentre opened by AliCloud this year alone, and its ninth in total.Most of them are at various locations around China, but the company plans to extend its international footprint to other parts of Asia, as well as Europe and the Middle East before long.

This new Silicon Valley site will service the needs of west coast US customers, providing a bunch of cloud services such as: Elastic Compute, Analytic Database, Key-Value Store, Open Storage and Virtual Private Cloud.

“Our data centers are typically located in key innovation and commerce hubs around the world, where we expect growing demand for cost-efficient cloud computing and big data analytics services,” said Ethan Sicheng Yu, VP of AliCloud. “Our second U.S. data center is situated in Silicon Valley which is the epicentre for technology innovation world-wide.

“AliCloud is focused on building a comprehensive and holistic global ecosystem that offers world-class cloud computing and a nuanced understanding of local requirements. We expect to welcome more partners and customers onto the AliCloud platform as we extend our global reach and continue to deliver outstanding value for our cloud computing infrastructure services.”

Amazon continues Internet of Things push with AWS IoT

Intel AWS IoT starter kitThe new AWS platform is designed to allow IoT devices to connect to the AWS cloud as well as a managed cloud service to assist with processing the data.

AWS IoT has been launched in beta, which usually means it’s not quite ready yet, but it needs people to try it out in order to iron out lingering bugs. In essence it appears to be Amazon’s play to put itself in the thick of the IoT land-grab, as the repository of all the data constantly being generated by the billions of sensors expected to comprise the IoT.

In many ways Amazon’s many previous launches and announcements at this year’s AWS re:Invent seems to have been leading up to this, as they’ve all been about making easier to transfer data into the AWS cloud. Specifically Amazon Kenisis Firehose, which is designed to make it easier to upload wireless streaming data to the AWS cloud, seems to have been launched with IoT in mind.

“The promise of the Internet of Things is to make everyday products smarter for consumers, and for businesses to enable better, data-driven offerings that weren’t possible before,” said Marco Argenti, VP of Mobile and IoT at AWS.

“World-leading organizations like Philips, NASA JPL, and Sonos already use AWS services to support the back-end of their IoT applications. Now, AWS IoT enables a whole ecosystem of manufacturers, service providers, and application developers to easily connect their products to the cloud at scale, take action on the data they collect, and create a new class of applications that interact with the physical world.”

Device connections are handled by a device gateway, which provides tools for predetermining responses to data received. AWS IoT also creates a virtual version of each device in the cloud so it can be interacted with even in times of intermittent connectivity. A dedicated SDK aims to make it easier for developers to do clever things with IoT devices and a bunch of semiconductor companies have already got on-board by embedding the SDK into IoT chips, including Broadcom, Intel, Marvell, Mediatek, Microchip, Qualcomm and TI. There are also a bunch of IoT starter kits which can, of course, be bought on Amazon.

“At Philips we aim to empower people to take greater control of their health with digital solutions that support healthy living and improved care coordination,” said Jeroen Tas, CEO Healthcare Informatics, Solutions and Services at Philips. “Our HealthSuite digital platform and its device cloud are already managing more than seven million connected, medical-grade and consumer devices, sensors, and mobile apps.

“With the addition of AWS IoT, we will greatly accelerate the pursuit of our vision. It will be easier to acquire, process, and act upon data from heterogeneous devices in real-time. Our products, and the care they support, are enabled to grow smarter and more personalized over time.”

On top of moves like the Dash Button IoT consumables automated ordering service, this move cements Amazon’s ambition to be a major IoT player, with AWS at the core. If it delivers on the promise of making IoT easier for companies and developers all the other tech giants currently involved in the IoT land grab may need to raise their game.

Amazon Web Services makes aggressive customer acquisition play

Amazon reinvent 2015At its Amazon re:Invent event Amazon Web Services (AWS) announced a number of products and initiatives designed to make it easier for potential customers to move their business to the AWS Cloud.

AWS Snowball is a portable storage appliance designed to be an alternative to trying to upload data over networks, claiming to be able to move 100 TB of data to AWS in less than a week. Amazon is betting that companies are neither willing to prioritise their existing bandwidth, nor devote the time to do this over the network. In addition the company launched Amazon Kinesis Firehose, which is designed to make it easier to upload wireless streaming data to the AWS cloud.

“It has never been easier or more cost-effective for companies to collect, store, analyze, and share data than it is today with the AWS Cloud,” said Bill Vass, VP of AWS Storage Services. “As customers have realized that their data contains key insights that can lead to competitive advantage, they’re looking to get as much data into AWS as quickly as possible. AWS Snowball and Amazon Kinesis Firehose give customers two more important tools to get their data into AWS.”

On top of these new products Amazon announced two new database services – AWS Database Migration Service and Amazon RDS for MariaDB – designed to make it easier for enterprises to bring their production databases to AWS, which seems to take aim at Oracle customers especially.

“With more than a hundred thousand active customers, and six database engines from which to choose, Amazon RDS has become the new normal for running relational databases in the cloud,” said Hal Berenson, VP of Relational Database Services, AWS. “With the AWS Database Migration Service, and its associated Schema Conversion Tool, customers can choose either to move the same database engine from on-premises to AWS, or change from one of the proprietary engines they’re running on-premises to one of the several open source engines available in Amazon RDS.”

Continuing the theme of taking on the big enterprise IT incumbents Amazon launched QuickSight, a cloud business intelligence service that would appear to compete directly with the likes of IBM, while aiming to undercut them with a low-price as-a-service model.

“After several years of development, we’re excited to bring Amazon QuickSight to our customers – a fast and easy-to-use BI service that addresses these needs at an affordable price,” said Raju Gulabani, VP of Database Services at AWS. “At the heart of Amazon QuickSight is the brand new SPICE in-memory calculation engine, which uses the power of the AWS Cloud to make queries run lightning fast on large datasets. We’re looking forward to our customers and partners being able to SPICE up their analytics.”

Lastly Amazon announced a new business group in partnership with Accenture that is also designed to make it easier for companies to move their business to the cloud. The Accenture AWS Business Group is a joint effort between the two and is another example of Accenture putting the cloud at the centre of its strategy.

“Accenture is already a market leader in cloud and the formation of the Accenture AWS Business Group is a key part of our Accenture Cloud First agenda,” said Omar Abbosh, Chief Strategy Officer of Accenture. “Cloud is increasingly becoming a starting point with our clients for their enterprise solutions. Whether our clients need to innovate faster, create new services, or maximize value from their investments, the Accenture AWS Business Group will help them get there faster, with lower risk and with solutions optimized for AWS.”

Dell said to be considering EMC acquisition

Dell serversComputing giant Dell is in advanced talks to buy storage company EMC according to a WSJ report, citing the inevitable people familiar with the matter.

A full acquisition seems unlikely since EMC is around double the size of Dell if you compare its $50 billion market cap with the $25 billion is cost to take Dell private. More probable would be for Dell to keep just the storage part of EMC, while spinning off VMware, which is mostly owned by EMC.

Another report from Re/code, which was itself acquired from the WSJ by Vox Media earlier this year, insists only the storage part of EMC has ever been on the table. It also makes the point that Dell would have to add significantly to its current debt pile of $12 billion to fund any deal.

If this move did go ahead it would set a new record for the value of tech-only M&A, topping the $37 billion Avago is paying for Broadcom. Dell is increasingly been moving towards enterprise IT, and away from PCs, since it was taken private by its founder. It has often been outbid by the likes of HP for in enterprise IT acquisitions in the past and EMC may be viewed as a relative bargain, having failed to recover its dotcom bubble highs.

BT discusses its interests in South East Asia

Cloud SEANothing better reflects the way the Cloud is changing the traditional parameters of telecom operators than BT’s presence at this morning’s Cloud South East Asia keynotes in Kuala Lumpur.

Thanaraj Kanagalingam, BT’s regional solutions director, joined the likes of SingTel, Telekom Malaysia and MDeC in presenting at the well-attended conference, where he set out BT’s strategic presence in the region, itself a microcosm of the UK’s most recognisable telco’s increasingly global strategy and reach.

In South East Asia specifically, BT has been active in the networked IT business for a number of years, via acquisitions of local players such as Frontline (Singapore-based IT consulting and services company), which has driven them towards an ICT and telecommunications convergence play.

Subsequently BT has extended itself into the contact centre line business – with very strong links to the airline industries – and is  now moving into what it is called ‘the Cloud of Clouds’ – positioning itself through partnerships with existing Cloud service providers, and providing a new array of digital services to enterprise customers.

“It’s all about network connectivity,” explained Kanagalingam, answering questions after his keynote. “A lot of enterprises here want to go out to a global market, so when they establish themselves in China, in India, and so forth, they need to have that connectivity. BT provides this from a network perspective, from a telco perspective. We partner with local partners in each of these regions but at the same time leverage our traditional framework.”

A focal point of BT’s global appeal is security (a topic that has predictably dominated numerous discussions at Cloud South East Asia). Specifically, the telco looks to draw on its strengths to provide a more secure connectivity to enterprise customers. “For us,” explains Kanagalingam, “service is encompassing hybrid intelligent network, world class leading security coupled with PAYG cloud computing solution.”

IBM augments Watson with new cognitive business consulting arm

WatsonEnterprise tech giant IBM has announced the creation of IBM Cognitive Business Solutions, a consulting practice designed to help businesses get into the cognitive computing game.

IBM continues to invest heavily in its Watson cognitive computing operation, which uses artificial intelligence and machine learning to better deal with unstructured data. This consulting business will have access to over 2,000 consultants across a wide range of industries.

“Our work with clients across many industries shows that cognitive computing is the path to the next great set of possibilities for business,” said Bridget van Kralingen, SVP of IBM Global Business Services.

“Clients know they are collecting and analyzing more data than ever before, but 80 percent of all the available data — images, voice, literature, chemical formulas, social expressions — remains out of reach for traditional computing systems. We’re scaling expertise to close that gap and help our clients become cognitive banks, retailers, automakers, insurers or healthcare providers.”

“Before long, we will look back and wonder how we made important decisions or discovered new opportunities without systematically learning from all available data,” said Stephen Pratt, global leader, IBM Cognitive Business Solutions. “Over the next decade, this transformation will be very personal for professionals as we embrace learning algorithms to enhance our capacity. For clients, cognitive systems will provide organizations that adopt these powerful tools outperform their peers.”

Speaking at a Gartner symposium IBM CEO indicated the cognitive business is a cornerstone of IBM’s overall strategy. IBM says it has already invested over a billion dollars on Watson and intends to train another 25,000 IBM consultants and practitioners on cognitive computing before the end of this year.

Accenture enhances its Cloud Platform

Business consulting firm Accenture had released an enhanced version of its Accenture Cloud Platform, designed to improve its ability to help with the governance and control of cloud applications.

Accenture Cloud Platform exists to help companies manage their cloud service portfolio in a flexible and scalable way. It covers both public and private cloud resources and integrates with technologies such as Amazon Web Services and Microsoft Azure.

Accenture claims the latest tweaks reduce the time to implement new cloud solutions, improve the cost efficiency and optimization of IT, and enhance the governance and control of cloud management.

“Organizations of all sizes are increasingly adopting As-a-Service operating models as they look for greater operational agility, and doing so requires the right cloud management tools,” said Jack Sepple, MD of, Cloud and Security at Accenture.

“This release of the Accenture Cloud Platform improves organizational capabilities to manage cloud sprawl, reducing the time needed to deploy cloud resources while providing a greater ability to innovate and integrate new solutions into the cloud quicker than ever.”

Accenture is being quite proactive around the cloud these days, having acquired Cloud Sherpas last month to boost its cloud consulting offering, especially for companies looking to make their initial transition. The fact that this announcement coincides with Amazon’s AWS re:Invent event is probably not a coincidence.

AWS: examine fine print in data transfer legislation

In a week that has seen the European Court of Justice rule that the Safe Harbour agreement on data transfer as invalid, the significance of data transfer legislation in South East Asia has been under discussion at Cloud South East Asia.

Answering audience questions following his Cloud South East Asia keynote this morning, Blair Layton, Head of Database Services for Amazon Web Services, argued that some of the legislation against data transfer was not always as cast-iron as they appear.

Acknowledging that such legal concerns were indeed “very legitimate,” and that there were certainly countries with stringent legal provisions that formed an obvious barrier to the adoption of cloud services such as Amazon Web Services, Layton none the less stressed that it was always worth examining the relevant legislation “in more detail.”

“What we’ve found in some countries is that, even though the high level statement might be that data has to reside in one country, what you find in the fine print is that it actually says, ‘if you inform users then it is fine to move the data,”’ he told delegates. “Also, that for sensitive data you think you may not be able to move – because of company controls, board level concerns etc. – we can have many discussions about that. For instance, if you just want to move data for back-up and recovery, you can encrypt that on the premise, maintain the keys on premise, and shift that into the cloud for storage.”

In the same session, Layton, when not extolling the impressive scope and effectiveness of Amazon Web Services in the South East Asian region and beyond, discussed other reasons for the arguable disparity between the evident regional interest in cloud services, and the actual uptake of them.

“There are in different cultures in different countries, and they have different levels of interest in technology. For example, you’ll see that…. people in Singapore are very conservative compared to the Taiwanese In other countries their IT is not as mature and they’re not as willing to try new things and that’s simply cultural.”

Cloud industry shaken by European Safe Harbour ruling

Europe US court of justiceThe Court of Justice of the European Union has ruled the Safe Harbour agreement between Europe and the US, which provides blanket permission for data transfer between the two, is invalid.

Companies looking to move data from Europe to the US will now need to negotiate specific rules of engagement with each country, which is likely to have a significant impact on all businesses, but especially those heavily reliant on the cloud.

The ruling came about after Austrian privacy campaigner Max Schrems asked to find out what data Facebook was passing on to US intelligence agencies in the wake of the Snowden revelations. When his request was declined on the grounds that the safe harbour agreement guaranteed his protection he contested the decision and it was referred to the Court of Justice.

This decision had been anticipated, and on top of any legal contingencies already made large players such as Facebook, Google and Amazon are offered some protection by the fact that they have datacentres within Europe. However the legal and logistical strain will be felt by all, especially smaller companies that rely on US-based cloud players.

“The ability to transfer data easily and securely between Europe and the US is critical for businesses in our modern data-driven digital economy,” said Matthew Fell, CBI Director for Competitive Markets. “Businesses will want to see clarity on the immediate implications of the ECJ’s decision, together with fast action from the Commission to agree a new framework. Getting this right will be important to the future of Europe’s digital agenda, as well as doing business with our largest trading partner.”

“The ruling invalidating Safe Harbour is seismic,” said Andy Hardy, EMEA MD at Code42, which recently secured $85 million in Series B funding. “This decision will affect big businesses as well as small ones. But it need not be the end of business as we know it, in terms of data handling. What businesses need to do now is safeguard data. They need to find solutions that keep their, and their customer’s, data private – even when backed up into public cloud.”

“Symantec respects the decision of the EU Court of Justice,” said Ilias Chantzos, Senior Director of Government Affairs EMEA at Symantec. “However, we encourage further discussion in order to create a strengthened agreement with the safeguards expected by the EU Court of Justice. We believe that the recent ruling will create considerable disruption and uncertainty for those companies that have relied solely on Safe Harbour as a means of transferring data to the United States.”

“The issues are highly complex, and there are real tensions between the need for international trade, and ensuring European citizen data is treated safely and in accordance with data protection law,” said Nicky Stewart, commercial director of Skyscape Cloud Services. “We would urge potential cloud consumers not to use this ruling as a reason not to adopt cloud. There are very many European cloud providers which operate solely within the bounds of the European Union, or even within a single jurisdiction within Europe, therefore the complex challenges of the Safe Harbor agreement simply don’t apply.”

These were just some of the views offered to BCN as soon as the ruling was announced and the public hand-wringing is likely to continue for some time. From a business cloud perspective one man’s problem is another’s opportunity and companies will be queuing up to offer localised cloud services, encryption solutions, etc. In announcing a couple of new European datacentres today Netsuite was already making reference to the ruling. This seems like a positive step for privacy but only time will tell what it means for the cloud industry.

Rackspace ups AWS functionality and support, becomes authorised reseller

AWSManaged hosting provider Rackspace has announced a ramped up suite of products featuring enhanced support and functionality with Amazon Web Services.

The agreement with AWS, announced at re:Invent in Las Vegas this week, will see Rackspace launch managed service offerings including tools, expertise, application management and operational support for AWS Cloud. “Fanatical Support for AWS” is the core service offering featured as part of the agreement, with three beta offerings supplementing the managed service – Managed Security for AWS, Compliance Assistance for AWS and Managed Cloud for Adobe Experience Manager.

Through Fanatical Support, Rackspace tells its customers to “leave the heavy lifting to us” as it claims to take care of migration, architecture, security and operations for companies looking to adopt AWS for application hosting.

Rackspace has also become an authorised reseller at AWS, as well as a managed services partner, and has joined the AWS Partner Network. CEO Taylor Rhodes spoke about the announcement on the company’s blog page.

“Over the past year, more and more of them [customers] have told us that they love Rackspace expertise and Fanatical Support, and would like to get it for the workloads that they prefer to run on AWS,” he said. “We have spent the past several months working with those customers and with AWS, to create the best managed-service offering on that platform.”

Rhodes went on to say that AWS adds to Rackspace’s existing commitment to support a number of other platforms.

“We help businesses tap the power of the cloud without the pain and expense of managing it all themselves,” he said. “We have gone deep on support for platforms such as OpenStack, Microsoft and VMware. Our success in leading the managed cloud market for those technologies has been validated by industry experts such as Gartner, and most importantly, by our 300,000-plus business customers.”

Finally, Rhodes then highlighted how Fanatical Support has evolved with today’s announcements, and how it will benefit various customer segments.  He claims it will appeal to businesses that have desired AWS integration with existing Fanatical Support functionality; for rapidly growing businesses needing to outsource some IT functionality in order to reallocate technical resource to other areas; and for customers new to both AWS and Rackspace.

Meanwhile, AWS’s VP of worldwide partner ecosystem Terry Wise, welcomed Rackspace’s increased integration and functionality of AWS.

“We’re pleased to see Rackspace support AWS customers and achieve membership in the AWS Managed Service Program,” he said. “A growing number of businesses who want the benefit of the AWS Cloud will find value in working with AWS Managed Service Partners like Rackspace. We have been impressed with Rackspace’s commitment to include beta customers in their AWS managed services offerings, along with certifying a large number of their technical staff.”