The hybrid IT conundrum: How to effect seamless enterprise transformation

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The term ‘enterprise transformation’ is frequently heard, relating to organisational change and moving away from legacy technologies. Accenture defines it as a “fundamental shift [of] strategy, in response to major disruptions through a complete, business-driven remodelling of how a company structures itself.” But how far down the company does change go?

Antonion Piraino, chief technology officer at IT management software provider ScienceLogic, argues organisations need to assess the effects of bimodal IT at an operational level as well as at the application layer.

Speaking at IP EXPO, Piraino explained the consequences of bimodal IT – the idea that organisations need two speeds of IT, one for reliability and the other for agility. “Your people now start to go down two different paths; [one] orderly, traditional IT, maintenance on a day to day basis, and [then] you have these new sprinting, DevOps-type people developing new applications, trying things all the time,” he said. “Your processes change dramatically now.”

It affects the platform level, with the move towards a Docker-esque containerising of applications going against the traditional ‘building blocks’ approach and using lifecycle management technologies. But it also affects operations in a variety of ways. How do you decide which apps to move where? Which heritage apps require refactoring to make them cloud ready? Is there a danger of reinvigorating the previous siloed approach? “There’s a huge impact on your operations teams as well – you create a Chinese wall between them,” explained Piraino.

Recent statistics from the Cloud Industry Forum show how entrenched companies still are. 86% of organisations polled expect in 2016 to still own and operate the majority of workloads inside their own data centres. 78% still run their own IT operations. 60% still run Windows Server 2003.

Piraino identifies four problems when companies assess a move to hybrid IT: CIOs being hesitant and lacking confidence in understanding workloads; a shift in complexity from on-premise to cloud; struggling to identify cloud appropriate workloads, and fearing a lack of visibility before, during, and after a move to hybrid.

Ultimately, Piraino advocates a federated cloud environment for enterprise transformation to ensure greater visibility and cost effectiveness. “The biggest cost in all of your businesses today is manual labour,” he explained. “You can go down the track of deploying open source technologies to your hearts’ content, but at the end of the day it is not going to overcome the fact that your labour costs are going to be high.

“Reducing that complexity and reducing that labour cost is critical – bringing back time and money to your organisation, and ultimately having a single management capability.

“You are going to hear more and more about bimodal IT, and you are going to have to think about it in the long run. Know it’s measured risk if you do so,” Piraino added.

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IBM augments Watson with new cognitive business consulting arm

WatsonEnterprise tech giant IBM has announced the creation of IBM Cognitive Business Solutions, a consulting practice designed to help businesses get into the cognitive computing game.

IBM continues to invest heavily in its Watson cognitive computing operation, which uses artificial intelligence and machine learning to better deal with unstructured data. This consulting business will have access to over 2,000 consultants across a wide range of industries.

“Our work with clients across many industries shows that cognitive computing is the path to the next great set of possibilities for business,” said Bridget van Kralingen, SVP of IBM Global Business Services.

“Clients know they are collecting and analyzing more data than ever before, but 80 percent of all the available data — images, voice, literature, chemical formulas, social expressions — remains out of reach for traditional computing systems. We’re scaling expertise to close that gap and help our clients become cognitive banks, retailers, automakers, insurers or healthcare providers.”

“Before long, we will look back and wonder how we made important decisions or discovered new opportunities without systematically learning from all available data,” said Stephen Pratt, global leader, IBM Cognitive Business Solutions. “Over the next decade, this transformation will be very personal for professionals as we embrace learning algorithms to enhance our capacity. For clients, cognitive systems will provide organizations that adopt these powerful tools outperform their peers.”

Speaking at a Gartner symposium IBM CEO indicated the cognitive business is a cornerstone of IBM’s overall strategy. IBM says it has already invested over a billion dollars on Watson and intends to train another 25,000 IBM consultants and practitioners on cognitive computing before the end of this year.

Accenture enhances its Cloud Platform

Business consulting firm Accenture had released an enhanced version of its Accenture Cloud Platform, designed to improve its ability to help with the governance and control of cloud applications.

Accenture Cloud Platform exists to help companies manage their cloud service portfolio in a flexible and scalable way. It covers both public and private cloud resources and integrates with technologies such as Amazon Web Services and Microsoft Azure.

Accenture claims the latest tweaks reduce the time to implement new cloud solutions, improve the cost efficiency and optimization of IT, and enhance the governance and control of cloud management.

“Organizations of all sizes are increasingly adopting As-a-Service operating models as they look for greater operational agility, and doing so requires the right cloud management tools,” said Jack Sepple, MD of, Cloud and Security at Accenture.

“This release of the Accenture Cloud Platform improves organizational capabilities to manage cloud sprawl, reducing the time needed to deploy cloud resources while providing a greater ability to innovate and integrate new solutions into the cloud quicker than ever.”

Accenture is being quite proactive around the cloud these days, having acquired Cloud Sherpas last month to boost its cloud consulting offering, especially for companies looking to make their initial transition. The fact that this announcement coincides with Amazon’s AWS re:Invent event is probably not a coincidence.

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