Having automated workflows sounds like a sexy thing. And it is. It feels pretty awesome to be able to initiate a process with a button and forget about it while the work gets done.
But that doesn’t mean you have to automate every process in your office. I mean, I think people can take care of replacing the copy paper on their own, right? Right? Come on, people.
Because automation shouldn’t be blatantly applied to every corner of your business, it’s good to start with a very basic question before you begin.
Why?
There are a lot of ways to improve your business – why are you looking to automation? What do you hope to get out of it?
Here are some good and bad reasons companies automate their processes.