Avis chooses AWS to drive forward a connected car platform vision

Another example of an ‘industry cloud’, albeit this time with a twist: car hire firm Avis is tapping into Amazon Web Services (AWS) to help with connected car data analysis.

Avis is using AWS Connected Vehicle Solution, the infrastructure behemoth’s product which focuses on transporting vehicle data to Amazon’s cloud securely, with low latency and low overhead.

Options for customers include local computing within vehicles, as well as data processing and storage. The technology can be seen as essentially a three-way process between AWS Greengrass, which takes AWS’ cloud to local devices, S3 storage, and Lambda, AWS’ serverless offering.

Avis has more than 100,000 connected cars in its fleet today and will be uploading data from a variety of vehicle manufacturers for data management and analytics purposes. The company’s goal with the AWS move is to persuade partners on board with the promise of anonymised connected car data which could glean insights around smart city planning, such as road conditions and traffic volume data.

“The platform we built leveraging AWS’s connected vehicle solution gives us advanced data management and scalable analytics capabilities for our connected car platform,” said Arthur Orduna, Avis Budget Group chief innovation officer. “We now have the ability to scale up based on demand and our data is backed by AWS’s software and massive infrastructure, so we have access to new insights-driven tools, storage resources, and first-class security.”

AWS is by no means the only major cloud provider to be exploring this area. One of Microsoft’s more recent pieces of customer braggadocio has been around its work with Volkswagen. The result is the Volkswagen Automotive Cloud, which uses most of the aces in Microsoft’s pack to create a real-time experience, from Azure IoT, to PowerBI and Skype. Similarly, BMW is tapping Microsoft’s AI services to build an intelligent agent in its cars.

The ‘automotive cloud’ concept is a particularly interesting one – vehicle manufacturers are feeling increasingly comfortable partnering with tech companies and playing to each other’s strengths. The continued partnerships pursued by Intel and its subsidiary Mobileye are bearing fruit; BMW was an early adopter, with Fiat Chrysler getting on board later. Last week, it was announced that Volkswagen – albeit not an official member of the group – would launch a ‘mobility as a service’ self-driving taxi operation in Israel next year.

Avis and AWS’ partnership dates back to last year when the former helped provide a skill for Amazon Alexa.

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Registration Opens for @ToddSchwartz11 Session | @CloudEXPO @GetSkyKick #Cloud #DataCenter #Storage

The vast majority of businesses now use cloud services, yet many still struggle with realizing the full potential of their IT investments. In particular, small and medium-sized businesses (SMBs) lack the internal IT staff and expertise to fully move to and manage workloads in public cloud environments. Speaker Todd Schwartz will help session attendees better navigate the complex cloud market and maximize their technical investments. The SkyKick co-founder and co-CEO will share the biggest challenges uncovered by the company’s [2017 survey](https://offers.skykick.com/top-cloud-challenges) of North American business, sales and IT leaders.

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Microservices in a Cloud-Native World: A Perfect Mesh-Up? | @AroraGary @DeloitteUS #CloudNative #Serverless #DevOps #Microservices

The transition to microservices-based application development is well underway. About nine out of 10 surveyed organizations are using or have plans to use microservices, and a like number expect to expand their use in the year ahead.1

Likewise, the scope and reach of cloud computing continue to expand beyond its early use for cost-saving, lift-and-shift migration of workloads and services from data centers to the cloud. Since the early days of cloud computing, running workloads on public clouds has become common practice, with an estimated 92 percent of organizations now doing so.2

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EA unveils Project Atlas AI-powered development platform


Clare Hopping

2 Nov, 2018

EA has revealed its AI-powered development engine, designed to beam computer games to any mobile device or computer, as long as it’s got a decent internet connection.

The platform is focused on making the process of creating cross-platform games easier for developers. At the moment, creators have to spend a lot of time making sure their games work across platforms and screen sizes, making sure less powerful mobile processors can cope as well as gaming laptops, for example.

But EA’s Project Atlas will minimise this heavy lifting, so developers can instead focus on making more graphically games that just work everywhere, even on devices that would not normally be able to support them.

EA’s chief technology officer Ken Moss commented that, so far, game development has been fragmented. And even gaming innovation has complicated things, with AI, cloud, distributed computing, social features, and engines all developing individually, but not at the same rate.

“Technological disruptors — when brought together in a complementary way — will result in a truly profound unlock for game creators,” Moss said.

The technology works by using remote servers that stream the game to the device of choice using what is essentially a video feed that can adapt to the device capabilities. Because the server does all the heavy lifting, the device receiving the content merely needs to have a solid internet connection – the same as using Netflix, Amazon Prime video or any other video streaming service.

“With the unified platform of Project Atlas, game makers will have the ability to seamlessly deploy security measures including SSL certificates, configuration, appropriate encryption of data, and zero-downtime patches for every feature from a single secure source,” Moss added. “This means that they can focus on what game makers are best at — creating the best games.”

The news comes just a few weeks after both Microsoft and Google announced their own game streaming services – Project Xcloud and ProjectStream respectively.

Nutanix update offers full visibility for all cloud environments


Clare Hopping

2 Nov, 2018

Nutanix has updated Nutanix Beam, offering businesses full visibility across their public and private cloud environments, including on-premise set-ups. This means applications can be run in the environment most suited to them, saving businesses time and money.

The company explained that often, businesses are running applications in unsuitable environments. For example, those that carry out predictable tasks, such as data back-up, databases and enterprise applications that are cheaper to run within private cloud environments, while those that change a lot, such as mobile or IoT services are better suited to public cloud environments that are more scalable.

Beam can identify these application patterns and autonomously use the platform best suited for each application and workload, offering key insights such as cloud spend patterns from a single management dashboard.

“Hybrid cloud is no longer considered a brief stopping point in the journey toward an all public cloud future. It’s a first-class destination as customers realise they want the complementary benefits of the public and private cloud,” Sunil Potti, chief product and development officer at Nutanix said.

“For this to be successful, companies need to understand how they’re using infrastructure no matter what the platform and from a single view. Nutanix Beam now provides that visibility so customers can finally make informed decisions about their entire infrastructure.”

Another update to the platform will mean businesses can see precise Nutanix licence spending metrics too, allowing decision makers to view how much each Nutanix cluster is costing them, with notifications if they need to boost their software at any time.

Avis chooses AWS for connected car analysis


Clare Hopping

2 Nov, 2018

The Avis Budget Group and AWS have teamed up to create applications and services that they say will provide operational enhancements for Avis, as well as creating a better smart city experience for customers.

Avis will use the AWS cloud platform and its Connected Vehicle Solution to create a data analysis system that integrates machine learning, artificial intelligence and data management to track inventory, mileage of vehicles and maintenance. This means that the business will know the condition of each of its fleet and staff will be able to make sure there can be more cars on the roads rather than in the garage.

“Our connected car data is manufacturer agnostic, meaning we have the ability to analyze data across makes and models, and our worldwide footprint gives us access to all corners of the globe,” said Arthur Orduña, chief innovation officer at Avis Budget Group.

“The platform we built leveraging AWS’s connected vehicle solution gives us advanced data management and scalable analytics capabilities for our connected car platform. We now have the ability to scale up based on demand and our data is backed by AWS’s software and massive infrastructure, so we have access to new insights-driven tools, storage resources, and first-class security.”

Not only will this benefit the company, making sure it can generate more revenues by keeping cars on the road, it also means customers will be able to hire the cars they’ve booked, without having to compromise and they can rest assured the car will be delivered to them in the best possible condition.

“For public and private organizations who choose to partner with Avis Budget Group down the road, we’ll be able to provide access to anonymized connected car data through our connected vehicle platform with the support of AWS. This could help create future vehicle innovation, new products, and services for connected travelers and inform smart city planning, like road condition and traffic volume data,” added Orduña.

The Avis Budget Group explained it chose AWS’ connected car platform because it’s a secure and scalable, meaning any data collected is protected and AWS also supports the car hire firm’s quest to create a standardised virtual environment, with consistency across the operating systems, programming languages, web application platforms and databases used by the firm across the world.

Contino to Present #DevOps Case Study at @DevOpsSUMMIT NY | @ContinoHQ #Serverless #AWS #APM #Monitoring #ContinuousDelivery

Contino is a global technical consultancy that helps highly-regulated enterprises transform faster, modernizing their way of working through DevOps and cloud computing. They focus on building capability and assisting our clients to in-source strategic technology capability so they get to market quickly and build their own innovation engine.

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CEOs are concerned about the cloud skills gap but doing little to remedy it – so plough your own furrow

The majority of top brass at UK organisations say they concerned about the digital skills divide – yet only a small percentage are willing to invest in digital skills training for existing staff.

That’s the key finding from a report by cloudy software firm Domo. The study, titled ‘Leading at the Speed of Data’ and which polled 107 CEOs in total, found a generational gap in some areas. 84% of CEOs aged between 25 and 34 said data could ‘be a threat’ to the future of their business, while just over half of over 55s said the same.

In total, 71% of all respondents said a lack of data access and skills could put their organisation at risk. While only 17% said they would invest in training for existing staff, few more (18%) said they planned to invest in recruiting employees with strong digital skills. The gap, therefore, could not be more pronounced.

As may not be entirely surprising, the generational divide is strong when it comes to working routines. The research found that more than half (54%) of 25-34 year olds check analytics and email first thing in the morning and last thing at night, while four in five CEOs over the age of 45 prefer to wait until they are in the office before checking in.

“In any growing business, CEOs need to become the digital leaders, ensuring the right training and tools to maximise every possible opportunity,” said Ian Tickle, SVP and general manager of Domo EMEA. “It’s well within their grasp, especially when it comes to the little things like real-time access, which many said would make their jobs easier, that technology can provide. It’s just a matter of actioning it sooner, rather than later to ensure the risk doesn’t become a reality.”

The cloud and digital skills gap has been discussed for about as long as the rise of cloud and digital itself. For those who have the ammunition at their disposal, the prize is a good one: according to Q2 data from UK-based technical recruiter Experis, a skilled employee at one of the cloud behemoths can expect anywhere between £64,000 and £71,000 as their salary. Contractors can rate for approximately between £450 and £500 per day.

Yet getting those skills? That’s a different story. As many who have grappled with them will be aware – not least from a security perspective, as this publication reported last month – the likes of Amazon Web Services (AWS) and Microsoft Azure are complex, but comprehensive. The rise of cloud cost management companies is in no small part down to companies adopting a major cloud provider, but not using its most efficient settings.

Knowledge gaps are everywhere – yet organisations are however in place which can help. Technical recruiters certainly have skin in the game. Writing for this publication in May, Alex Bennett, of Firebrand Training, saw serverless, multi-cloud and machine learning (ML) as key skills to read up on if you want to be a star candidate in 2019 and beyond. Naturally, many of these courses are run by the cloud behemoths themselves; AWS’ Lambda tutorials and webinars, Microsoft’s MCSA Machine Learning course, and so on.

For another perspective, Cloud Academy – whose training plans span AWS, Azure and Google, as well as DevOps, serverless and ML – last month launched two new products aimed at providing greater visibility for potential scholars. Cloud Roster, a job roles matrix, analyses real-time data aimed at giving a full picture of trending technologies, while Cloud Catalog offers a stack ranking of technologies by popularity and geography based on data from developer community platforms.

The message here? Don’t wait for companies to send you out to a training course. If you want to get ahead, get in there yourself first.

You can read the full Domo report here (email required).

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For better or for worse: Why your brand reputation is hitched to your ability to manage and protect data

The potential benefits of technology to change and improve lives are clear for all to see. At an individual level, wearable devices can help better manage health, home sensors can reduce your energy use and costs, and analytics can hone services to meet your every need. At an organisational level, digital transformation can not only boost efficiency and productivity, but it can change the way that whole industries operate and allow organisations (including governments) to deliver new kinds of services for citizens and consumers.

Organisations, however, need to be conscious of the kind of impact they (and their use of technology) are having on all aspects of society. This can include public concerns about the environmental impact of energy use, the societal impact of jobs lost to automation, the economic impact of online retail over bricks and mortar, and even the personal impact of indiscriminate data collection and mismanagement.

Many organisations employ corporate social responsibility (CSR) programs in order to benefit society while also seeking to boost their own brands. By embarking on philanthropy or volunteering they are not only able to promote worthy agendas or causes, but are also able to gain positive brand association.

In recent years the main issues that CSR programs have focused on are issues such as climate change and diversity, but a new issue has emerged in recent months that has eclipsed all others in the minds of consumers … privacy. For software and technology companies, the link between data privacy and corporate responsibility is relatively straightforward. Even in non-tech industries, however, privacy has become a major issue.

No matter what industry you work in, more products are becoming connected. Mattel released a Wi-Fi-connected Hello Barbie in 2015 and researchers promptly uncovered several vulnerabilities that showed it could be hacked into a secret listening device. At the same time companies from all industries process and store both customer and employee data that must be kept secure. Not only have customer data breaches grabbed headlines, but regulations now mandate prompt disclosure of data protection failures and companies can be liable for massive fines – or even worse, they can be told that they are no longer allowed to process customer data. On top of this, the reputational damage of such an incident can be monumental.

For the very first time, industry analyst firm Gartner has listed digital ethics and data privacy as one of the top 10 tech trends for the year ahead. On top of this, research by FleishmanHillardFishburn has shown that the issues that consumers currently care most about are data security and privacy. It is these issues that consumers now want brands to be talking about, rather than their diversity or sustainability efforts.

For better or for worse…?

So how open should brands be about their CSR efforts in the good times – explaining their support for digital ethics and data privacy when things are going well – at the risk of a backlash in the bad times – when they invoke crisis management plans in the event of a data breach?

As Nick Andrews, senior partner for EMEA reputation lead commented in the FleishmanHillardFishburn report: “In an increasingly hashtag driven world, though, do you support the movement and risk a backlash, or stay quiet and disappoint? Only companies with a clear sense of purpose, who use this as a yardstick against which to measure their actions, will demonstrate the consistency and clarity of view which people expect. For those that do, the rewards will be great.”

There are essentially three possible courses of action with organisations falling into one of the three following groups:

Group 1: Business as usual, with no real emphasis on digital ethics and data privacy: 80% of UK consumers surveyed by FleishmanHillardFishburn have stopped using the products and services of a company because the company’s response to an issue does not support their personal views.

With digital ethics and data privacy topping the list of issues that consumers currently care most about, your brand is going to be at a competitive disadvantage to your Group 2 rivals that advocate strong support for digital ethics. And without making data privacy and security a strategic priority, you’re going to be more likely than Group 3 rivals to suffer a data breach and be impacted by the consequent reputational damage.

Group 2: Strong support for digital ethics and data privacy, without any real cultural change: If you aren’t genuinely committed to privacy, you’re going to be more likely than Group 3 rivals to suffer a data breach and be impacted by the consequent reputational damage. In addition, the reputational damage will be amplified as your claims of strong support for digital ethics and data privacy will be shown to have been inauthentic, and you risk being accused of ‘greenwashing’ or ‘astroturfing’.

Group 3: Wholehearted adoption of digital ethics and data privacy as a strategic priority: There are expectation among consumers that companies will take these issues seriously and enact robust data privacy measures above and beyond the legal requirements. Realising this Group3 firms will see it as an imperative to act now and maintain strong leadership in this field, or else risk the consequences of consumer discontent. Only if digital ethics and data privacy are made a strategic priority that leads to true cultural change throughout the company will this be possible.

Let’s not forget that GDPR affects any organisation handling the personal data of EU citizens no matter where company is located, meaning that even U.S. companies which process the personal data of individuals residing in the EU have to comply. And if regulatory compliance with the threat of massive fines were not motive enough, the fact that privacy is now the number one issue for customers across all sectors means that not aiming to be in Group 3 here is sheer folly.

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Corporate data at greater risk in the cloud than thought, report warns


Keumars Afifi-Sabet

1 Nov, 2018

Organisations are putting too much faith in cloud service providers’ ability to keep data secure without applying their own controls, researchers claim.

Companies sustain on average 14 misconfigured infrastructure-as-a-service (IaaS) instances at any given time, leading to 2,269 misconfiguration incidents per month, according to a report released this week.

McAfee’s ‘Cloud Adoption & Risk’ paper highlighted several concerning facets of cloud security, including the fact that sensitive corporate and personal data held and shared in the cloud is rising in conjunction with the number of security incidents.

The report found that 21% of files held in the cloud contain sensitive data – a rise from 17% in the past two years. Cloud threats, meanwhile, have risen in tandem – from 20.4 security incidents per month in 2016, to 24.5 in 2017, to 31.3 per month this year.

“As we all take advantage of the cloud, there’s one thing we can’t forget – our data,” the report said. “Even when using a SaaS service we are still responsible for the security of our data in the service and need to ensure it is only accessed appropriately.

“When using an IaaS/PaaS service, we additionally are responsible for the security of our workloads in the service and need to ensure that we are configuring the underlying application and infrastructure components appropriately.”

AWS leading the pack

The report pinpointed Amazon Web Services (AWS) S3 buckets as being culpable in the security gaps of many organisations, with an estimated 5.5% of all S3 buckets in use misconfigured to be publicly readable.

This chimes with findings published earlier this year that showed misconfigured S3 buckets play a significant role in 12,000 terabytes of publicly-exposed sensitive corporate data found online by researchers.

AWS “absolutely leads the pack” in terms of its popularity with organisations, playing host to 94% of all access events – although 78% of organisations use AWS in conjunction with Azure, typically as part of a multi-cloud strategy.

McAfee also stressed the dangers with misconfiguration come down to the data, with organisations deploying data loss prevention (DLP) strategies experiencing 1,527 DLP incidents per month on average.

Among the most common AWS misconfigurations seen are unrestricted outbound access, unused security groups discovered, and S3 bucket encryption not turned on.

‘The perception gap is shocking’

McAfee’s report also highlighted a number of glaring perception gaps with cloud security, including a total lack of awareness over the number of cloud services that employees believe are in use in their organisation.

A previous survey published in April showed that the average response when asked how many cloud services are deployed across an organisation was 31. The security firm’s latest findings show the reality is 1,935, on average.

“The perception gap is shocking,” the report said, “meaning that 98% of cloud services are not known to IT – leading to obvious cloud risk.”

Asked whether they trust their cloud providers to keep data secure, 69% of respondents to the previous survey said they did, while 12% claimed the service provider bears sole responsibility for securing their data.

But “cloud security is a shared responsibility” according to McAfee’s report, “and no cloud provider delivers 100% security (including data loss prevention (DLP), access control, collaboration control, user behaviour analytics (UBA), etc.)”.

“It’s likely therefore that organisations are underestimating the risk they are entering by trusting cloud providers without applying their own set of controls,” it continued.

The insider threat

Senior site reliability engineer at IT management firm Claranet Steve Smith said the concerns raised aren’t as hinged on the services themselves, as they are on their users.

“The cloud security challenges highlighted in this report have little to do with the platform itself, but everything to do with the people using it and, in our experience, people are the biggest weakness here,” he said.

He added the major cloud providers, such as AWS, have a series of default settings designed to support configuration, but it’s easy to get things wrong without knowledge as to how to use the platform.

“We’ve seen many AWS configurations that end-user businesses have developed themselves or have worked with partners that don’t have the right experience, and, frankly, the configurations can be all over the place.

“A click of a button or slight configuration change can have a major impact on your security posture, so it’s important to get a firm grip of the access controls and have safeguards in place to catch mistakes before they hit the production environment.”

McAfee’s report revealed the majority of cloud security incidents – 14.8 of the 31.3 experienced on average per month – are insider threats. These may include straightforward but significant mistakes such as sharing a spreadsheet with sensitive personal data, or malicious activity such as a sales employee downloading a full contact list before leaving for a rival firm.

The research found 94.3% of organisations experience at least one such incident per month, which is true for 58.2% of organisations with privileged user threats – such as an administrator accessing data in an executive’s account.

Mitigating cloud risks

The security company issued three core recommendations as to how businesses and organisations can bolster their strategy, including routine audits, understanding where sensitive data is held, and locking down sharing.

Leading IaaS and PaaS configurations, such as AWS, Azure, and Google Cloud Platform are a rapidly-growing alternative to on-prem infrastructure, the report said, and so need to be regularly audited to get ahead of misconfigurations before “they open a major hole” in security outlays.

Some of the most sensitive data, meanwhile, is held on platforms such as Office 365 and Box. McAfee recommended in its report that organisations grasp where their most sensitive data is held in order to reduce exposure to risk, and extending DLP policies.

Controlling how data is shared, moreover, and implementing collaboration restrictions on documents can mitigate the risk of inadvertent exposure – for example by configuring share settings to “anyone with a link”, or by sending documents to personal email addresses.

The cloud news categorized.