Warner Bros turns to AI to greenlight movies


Bobby Hellard

9 Jan, 2020

Warner Bros will trial a machine-learning platform to help predict how movies will perform at the box office. 

The iconic film studio said it will use Cinelytics’ AI and cloud-based project management system to inform its decision around talent valuations and release strategies.

Cinelytic is a Hollywood-based business that applies machine-learning models to licensed performance data from the box office, home rentals and even pirated downloads, which it cross-references with information about genres, seasonal release dates and even actors. 

The company claims it can predict the economic value of a film and potentially the total revenues it will have over its lifetime. The deal is only a trial at the moment and will only involve the international side of the studio. 

“Warner Bros is excited to employ Cinelytic’s cutting-edge system,” said Tonis Kiis, Senior VP for international pictures at Warner Bros. “In our industry, we make tough decisions every day that affect what – and how – we produce and deliver films to theatres around the world, and the more precise our data is, the better we will be able to engage our audiences.”

Cinelytics’ platform is a subscription-based interface that works like a questionnaire, similar to an online insurance form. Users can enter information about their projects, such as budget, who is in it, who is directing, when and where it’s being released and the machine learning algorithms match that its dataset. 

The company’s CEO Tobias Queisser spoke to IT Pro last year and used the movie Hellboy as an example. Before its release, Queisser’s team ran the film’s information through the platform and its estimated box office takings were $23.3 million – less than half of its $50 million budget. 

It earned $21.8 million and the reason appeared to be the timing of its release. The film came out in a comic book-heavy spring schedule between DC’s Shazam and  Marvel’s Avengers: Endgame.

Mozilla fixes Firefox zero-day being actively exploited


Keumars Afifi-Sabet

9 Jan, 2020

Mozilla has patched a critical flaw in its Firefox browser that’s being actively exploited by criminals in targeted attacks.

The critical vulnerability, branded CVE-2019-17026, allows an attacker to seize control of an affected computer through a mechanism that leads to ‘type confusion’, according to an advisory released by Mozilla. 

The company confirmed that the critical flaw, which has now been patched, affects users running version 72.0.1 of Firefox and version 68.4.1 of Firefox ESR. The developer added that it’s “aware of targeted attacks in the wild abusing this flaw”. 

The severity of the flaw is such that the US Cyber Security and Infrastructure Agency has issued a separate warning urging Firefox users to apply the necessary updates.

The attack works by causing ‘type confusion’, which is a potentially critical error that can lead to data being read from or written to locations of memory normally out of bounds. When triggered, this can lead to an exploitable crash because of issues caused when the browser attempts to manipulate JavaScript objects.

It’s the second time within seven months that Firefox has sustained a critical zero-day vulnerability being actively exploited in the wild.

A previous flaw, discovered in June 2019, gave attackers the tools to execute arbitrary code on flawed machines and in some cases take over users’ devices remotely.

The latest emergency fix follows a round of 11 CVE-rated bug fixes Mozilla has issued, five of which were rated ‘high’ and four rated ‘medium’. Among these highly-rated issues were memory safety bugs in Firefox 72, another type confusion issue, and a memory corruption flaw.

The second major security scare within a matter of months is a blow to a developer trying to forge a fresh identity for Firefox as a privacy-centric web browser. Mozilla has teased and rolled out a suite of changes to how Firefox functions in the last year, including tools like a virtual private network (VPN).

In September last year, Mozilla also instigated a change in Firefox that would block known third-party tracking cookies and cryptocurrency mining by default as part of its Enhanced Tracking Protection (ETP).

Insight Partners snaps up Veeam for $5bn


Bobby Hellard

9 Jan, 2020

Data management firm Veeam has been acquired by software investors Insight Partners in a deal worth approximately $5 billion.

The change will see the Swiss firm become a US company, with an American leadership team take the helm.

Veeam offers backup solutions for cloud data management. According to the latest IDC Software Tracker, it’s the number one market share leader in EMEA and number four in the world, behind Dell, Veritas and IBM.

The deal will be completed by the end of the first quarter of 2020 and will enable Veeam to expand its hybrid cloud platform.

“Veeam’s strong growth, coupled with high customer retention, unparalleled data management solutions and the opportunities to expand services into new markets, make it one of the most exciting software companies in the world today,” said Mike Triplett, Insight Partners managing director.

“We are committed to supporting Veeam’s next phase of leadership and growth in the United States, continued market-share leadership position in EMEA and continued global expansion,” Triplett said. 

As part of the deal, former chief of staff to the VP of the United States, Nick Ayers will join Insight Partners managing director Mike Triplett and Veeam CEO, William H. Largent on the board. Co-Founders Andrei Baronov and Ratmir Timashev will step down. Additionally, Insight Partners managing directors Ryan Hinkle and Ross Devor will each serve on the Board once the acquisition has been completed.

“With the acquisition, we are excited that our current US workforce of more than 1,200 will be expanded and strengthened to acquire and support more customers,” said Largent. “Veeam has one of the highest calibre global workforces of any technology company, and we believe this acquisition will allow us to scale our team and technology at an unrivalled pace.”

Veeam to be acquired by Insight Partners in $5 billion deal

Veeam has always been a green company – in terms of its branding and UI at least – and now the Swiss cloud backup and data management provider is getting its Green Card.

Software investor Insight Partners announced it is set to acquire Veeam in a transaction valued at $5 billion (£3.84bn), with Veeam becoming a US-based company with a US leadership team.

Veeam focuses on what it describes as a ‘single platform for cloud, virtual and physical’; integrating cloud backup and disaster recovery, orchestration, mobility, monitoring and analytics. The company has found leadership roles in Gartner’s Magic Quadrant for data centre backup and recovery solutions on three occasions, with Insight Partners boasting Veeam as ‘the clear market leader’, with more than $1 billion claimed in annual sales and more than 365,000 global customers.

William H. Largent, previously executive vice president operations, is promoted to CEO as part of the acquisition. “Veeam has enjoyed rapid global growth over the last decade and we see tremendous opportunity for future growth, particularly in the US market,” said Largent in a statement. “Veeam has one of the highest calibre global workforces of any technology company, and we believe this acquisition will allow us to scale our team and technology at an unrivalled pace.”

The comment around US expansion is an interesting one, as many will recognise Veeam as a European stronghold offering differentiation through choice and simplicity – and partnering with US companies to help them cross the chasm for European customers. CloudTech spoke with David Friend, CEO of storage provider Wasabi Technologies, in August as the company was in Europe having just announced partnership agreements. Veeam was one of the first partners.

It has been a busy – and expensive – week for Insight. Earlier the company confirmed it was buying Armis for $1.1bn in what was claimed as the largest enterprise Internet of Things (IoT) cybersecurity transaction.

“Veeam’s platform is the most advanced and complete data management solution available to businesses requiring a seamless blend of data backup and recovery, data protection, data security and data availability,” said Insight Partners managing director Mike Triplett in a statement. “We are committed to supporting Veeam’s next phase of leadership and growth in the United States, continued market-share leadership position in EMEA and continued global expansion.”

The acquisition is expected to close in the first quarter of 2020.

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Ela Osterberger, Deliveroo: On inspiration, injustice, and building great data science teams

“I’m someone who always has to speak up if there is any injustice,” says Ela Osterberger, director of data science at Deliveroo. “As soon as I see something not being quite right, I have to speak about it.”

Being an experienced data science leader, with Omnicom and The Guardian among others before Deliveroo, means Osterberger has seen her fair share of it over the years. Presenting her Master’s thesis, for instance, it struck Osterberger that she was the only woman in the room. She has also noted fighting against a culture where ‘men solve problems.’

The path to a senior role at a name brand well-known for its tech expertise – as far back as 2017 the company said its ethos had been based entirely on data efficiency – was one not known when Osterberger received her Master’s. Naturally, data science was not an industry in its own right, with business and data analysts in vogue. Yet that was by no means the starting point.

I had to study coding at home secretly so no-one would judge me – and it turned out I’m actually quite good at it

“I always liked mathematics but I couldn’t see myself having a career in it,” Osterberger tells CloudTech. “I think that’s because the way I identified economics – I was interested in the more political and social aspect – but only then did I realise how passionate I was about statistics.” One element for Osterberger, however, stood in her favour. “I didn’t ever care about fitting in,” she says. “I wasn’t quite sure what I was studying for, but I guess I just kept doing the things that I loved which I think really helped me in my career.”

As is becoming increasingly apparent, a maths degree can open doors to virtually any industry. The need for data, and the ability to crunch it and gain insights, is a universal language. Deliveroo has one of the largest groups of data scientists in the UK at around 100, and as of last month was still accepting applications.

The primary languages for success in data science – R, Python, SQL – are also important to the projects Deliveroo is undertaking. But to really impress Osterberger, you have to be made of the right stuff.

“One of the things that is really important is behaviour and cultural fit,” says Osterberger. “For a company that’s growing so quickly, it’s really important to hire people who keep the team culture healthy. Right now, one of the things I’m proudest of is [that] the team is so humble. Everyone is sharing with each other, and people constantly develop each other because they work together.”

Deliveroo’s data scientists are grouped into different areas of the organisation. Some work on market development and strategic initiatives, while there are approximately 25 product teams. It is worth noting the three key stakeholders in Deliveroo’s business; the restaurant, the rider, and the customer. The company has distinct teams which work to improve the experience and efficiency for all three.

Osterberger’s role is now entirely focused on the management side, compared to a more hands-on focus when she started in 2017. This is arguably down to both the expansion and Osterberger’s management style. “I focus a lot on the team and culture,” she says. “I try to hire really brilliant people, from all over the world, and provide them with what they need to be as successful as they can be. I give feedback on their work, make the right conversations happen, introduce them to other people in the company they should talk to, and make sure they have all the skills they need.”

This is translated in hiring more women in data science roles and trying to achieve equality; Osterberger estimates recent hires to be at approximately 50/50. “We’re definitely getting a lot better at attracting women now than we have been,” she notes. “It’s not for the lack of trying – but something actually seems to be changing now.”

The change is highlighted by events such as Women in Data, which ran its latest iteration in London in November. In collaboration with online retailer NBrown, the event saw the publishing of its latest list of 20 inspiring women across the entire data landscape – in which Osterberger placed. Event co-founder Rachel Keane said Osterberger was "another fine ambassador who will be a visible example to inspire women at all stages of their careers."

The event itself was ‘amazing’, Osterberger added. “The energy was amazing and seeing so many women now going into data science and analytics really fills me with hope,” she said. “I think they’re really going to change the industry for the better.”

One of the things I’m proudest of is the data science team is so humble. People constantly develop each other because they are working together

In October, CloudTech spoke with Keane, who noted something of a parallel with getting things up and running. From a recruitment perspective, Keane, and fellow co-founder Roisin McCarthy, found they had placed fewer women for data and analytics roles in 2014 than they had in 2000. This was by no means a negligent act, of course; but both realised that it wasn’t a case of giving women more opportunities, but by helping women maximise the various skills they already have.

Events such as Women in Data are therefore part solidarity and part showing off. Getting greater awareness and more role models in the industry – of which Osterberger is undoubtedly one – will create a snowball effect that will hopefully in the coming years be impossible to stop.

Yet for all the injustice which continues to pervade for women in STEM, moving out of one’s comfort zone will help move things faster. “I think just being really brave and saying yes to opportunities is really important,” says Osterberger. “I remember at university I tried not to take the coding classes because I thought I couldn’t do it, I might fail.

“I had to start studying coding at home secretly, so no-one would judge me – and it turned out I’m actually quite good at it.”

Picture credit: Women in Data/NBrown

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Google adds partners to real-time translation tools


Nicole Kobie

8 Jan, 2020

Google is bringing its real-time translation tools to businesses via Volara and Sonifi. 

Google Assistant’s interpreter mode already translates conversations in 29 different languages in real-time on supported smartphones and smart displays, but Google is now working with the two systems integrator partners to make it easier for businesses to make use of the system. 

The system uses a Google Nest Hub smart display, showing the translations on the screen and speaking them aloud. Volara and Sonifi will help rollout the technology, and offer consulting, training and technical support to customers. 

The aim is to offer instant translations for hotel desks, airports and other places where language challenges occur. Google suggested it was already in use at terminal four at JFK airport in New York, in airport lounges in Los Angeles, at Caesars casinos in Las Vegas, and even used by aid organisations Mercy Corps and Human Rights First. 

Lilian Rincon, Senior Director of Product Management for Google Assistant, explained in a blog post that interpreter mode has been used at JFK airport’s terminal four to help travelers get help finding luggage pickup, navigating the terminal, locating shops, and more, while staff are using the system to communicate more easily with passengers. “Of all customers in T4, 65% are international travelers, many of whom are visiting the US for the first time,” she said. “Flying can be very stressful for passengers, especially when struggling to understand the native language.”

Alongside the systems integrator partnerships for translation, Google announced new features for Google Assistant, including support for scheduled actions — meaning you can finally use Google Home to programme smart home devices for a specific time. 

Announced at CES, Scheduled Actions are one of several new features in Google Assistant, which the company said is now used by half a billion people globally, with support for more brands being added. 

Scheduled Actions means you’ll be able to choose an on/off time for compatible smart home gadgets. “For example, you can say, ‘Hey Google, run the coffee maker at 6 am’,” explained Manuel Bronstein, vice president of product for Google Assistant, in a blog post.

Bronstein added that it’ll now be easier to setup smart home devices using Google Assistant. “When you set up your smart device through the manufacturer’s app, you’ll receive a notification on your Android phone or see a ‘suggestion button’ when you open up the Google Home app that will prompt you to connect the device with your Assistant,” he said. “You’ll then be able to easily complete set-up in just a few taps without needing to re-enter your account credentials.”

Alongside the smart-home features, Google at CES also demonstrated Assistant reading aloud long-form content, such as news articles or short stories. “Unlike traditional screen readers, this experience is built on new voice datasets to create more expressive and more natural sounding voices, so it’s easier to listen for a longer period of time,” said Bronstein. Google is working on automatically translating such documents into different languages, as well as highlighting text as its read aloud.

Google also unveiled tools to share notes with the rest of your household, showing messages on smart displays without anyone needing to sign in — essentially, a digital post-it note — as well as new speed dials to more easily make calls. Both features will arrive later this year.

Travelex disruption caused by devastating ransomware attack


Keumars Afifi-Sabet

8 Jan, 2020

The foreign exchange company Travelex has confirmed the ongoing disruption to its services, which started on New Year’s Eve, are being caused by a successful ransomware attack.

The outage, which has lasted more than a week, has caused chaos for customers and partners alike who rely on these systems to conduct transactions.

Travelex had previously pinned disruption on a “software virus”, in a statement released three days after the attack. The firm confirmed in an updated statement, however, the incident was indeed caused by a ransomware attack.

Additional reports suggest the perpetrators are demanding millions of dollars in exchange for the return of customer data.

Travelex first detected that a virus had compromised its services on 31 December and took all of its systems offline as a precaution to prevent the malware from spreading across its network any further.

Following days of speculation and media reports, the firm has finally confirmed the “software virus” that hit their systems was the ransomware known as REvil, with the name Sodinokibi also sometimes used.

The attack was a success, and the group behind the attack has demanded a ransom to the tune of $6 million (approximately £4.6 million), according to BBC News.

The attackers also claim they have taken approximately 5GB of customer data, and will only return this should the ransom be paid in full. This data is claimed to comprise dates of birth, national insurance numbers as well as credit card information.

The company says it’s taken steps to contain the spread of the ransomware, suggesting that although there has been some encryption, there remains no evidence that any customer data has been compromised.

Travelex also added in a statement that while it does not have a complete picture of all the data that has been encrypted, but “there is still no evidence to date any data has been exfiltrated”.

These conflicting reports could suggest the attackers may be bluffing in claiming to have downloaded a cache of customer data. Many less well-resourced firms unable to conduct thorough assessments in the wake of such attacks, however, may deem these ‘bluffs’ as too risky to ignore, and pay any ransom demanded to secure safe return regardless.

“Our focus is on communicating directly with our partners and customers to protect them and their information from any further compromise,” said Travelex chief executive Tony D’Souza.

“We take very seriously our responsibility to protect the privacy and security of our partner and customers’ data as well as provide an excellent service to our customers and we sincerely apologise for the inconvenience caused.

“Travelex continues to offer services to its customers on a manual basis and is continuing to provide alternative customer solutions in the interim.”

A forensic analysis of the incident is underway, and the firm is working to fully recover its systems. Some internal systems have been restored, but disruption still remains on the customer and partner-facing side. This is reportedly affecting services of other firms such as HSBC and Tesco Bank.

Travelex says it’s in discussions with the National Crime Agency (NCA) and the Metropolitan Police, who are each conducting their own investigations into the breach.

There’s doubt as to whether Travelex has approached the Information Commissioner’s Office (ICO), however, despite the potential for data theft. The incident could constitute a violation of the General Data Protection Act (GDPR), should the attackers claims to have made away with customer data prove to be true.

“Organisations must notify the ICO within 72 hours of becoming aware of a personal data breach unless it does not pose a risk to people’s rights and freedoms,” an ICO spokesperson said.

“If an organisation decides that a breach doesn’t need to be reported they should keep their own record of it, and be able to explain why it wasn’t reported if necessary.”

Principal security consultant and head of penetration testing at Bridwell Consulting, James Smith, told IT Pro that Travelex has handled the initial fallout badly. The company should also learn from this incident, as well as past incidents, and build these teachings into a proper cyber resilience plan.

“Transparency is key in maintaining customer trust, especially for firms like Travelex in the financial services industry,” Smith said.

“Travelex has taken a long time to inform customers about what’s taken place, and placing a press statement on the website days after the event simply isn’t enough.

“Financial services firms like Travelex have a responsibility to their customers to keep them informed even if no data has been lost. This is especially important in light of the 2018 breach the company suffered in which the personal details of 17,000 customers were exposed.”

Ransomware is highly common, with this particular form of attack blighting countless numbers of businesses routinely each year.

Many companies and professionals, meanwhile, believe that, actually, paying the ransom is often a cheaper and simpler way to secure data and restore systems.

A Canadian laboratory, for example, was advised in late 2019 to pay hackers in order to retrieve 85,000 stolen data records, despite this action being against the general consensus among security experts.

Asked whether Travelex should pay the ransom, Smith added there is a debate to be had, but the negatives always outweigh the positives.

“If you pay, in theory, you regain access to your data and systems and business can continue. However, there’s no guarantee you’ll actually get access restored.

“There’s also no guarantee that the data hasn’t been stolen already, before it was encrypted. This is happening more and more in the industry and the likelihood that the data will be sold or stored by the hacker is great.

“Then, of course, there are the wider ethical considerations about paying attackers who could use the money to fund other criminal enterprises.

“If organisations have the right plans in place, such as replicating their data, having off-site backups and segregated networks, for example, the likelihood of having to answer the “pay or not pay” question is greatly reduced.”

Microsoft has an edge on AWS, according to IT executives


Bobby Hellard

8 Jan, 2020

Microsoft is the most popular supplier of public cloud services and is continuing to gain on AWS, according to research.

What’s more, the tech giant’s cloud platform, Azure, is expected to dominate the market over the next three years.

This is according to a survey of over 100 IT executives from Global 2000 companies, conducted by financial giant Goldman Sachs. Of the executives surveyed, 56  said they were using Azure for cloud infrastructure, with only 48 saying they used AWS.

The research focused on cloud infrastructure and platform as a service, an area in which Goldman Sachs analysts said Microsoft has been in the lead since December 2017, with its popularity growing with each passing year.

This growth it set to continue, according to the survey, with 66 CIOs suggesting their companies will be using Azure more than any other cloud in the next three years.

“Respondents expect today’s top vendors to continue to dominate the rankings in three years. Microsoft remains the clear leader, with 22% of the votes today and in three years respectively,” the analysts wrote.

Since taking becoming CEO, Satya Nadella has helped to change Microsoft’s focus towards cloud services for business and in recent years the company has made up lots of ground on the overall market leader, AWS.

In April last year, Microsoft briefly hit a $1 trillion market cap for the first time, buoyed by 73% growth in its Azure cloud business. Its strategy has focused on large enterprise companies, business-friendly features and a more collaborative attitude with its cloud platform.

This is in contrast to AWS, which is a favourite of startups and encourages companies to go all-in on its services.

The analysts concluded that about 23% of IT workloads are now on public clouds, which was at 19% in June. They expect the number to rise to 43% in the next three years which could open opportunities for other cloud providers, such as Google.

VMware Cloud on AWS implementation best practice: How to accelerate benefits with upfront planning

By now, most businesses have made or are at least planning to make the shift to the cloud. As the benefits of a hybrid and multi-cloud environment become well-known, organisations are turning to VMware’s hybrid cloud platform: VMware Cloud on AWS.

VMware Cloud on AWS offers organisations scalability, support for strategic initiatives, and cost savings for use cases like data centre extension, disaster recovery (DR), and more. Organisations across varied industries—especially tech services, financial services, education, and healthcare—are prepared to embrace VMware Cloud on AWS.

Moving to VMware Cloud on AWS simplifies cloud adoption and reduces the disruptions associated with other cloud initiatives. By evaluating the fit, identifying organisational benefits, and being mindful of the elements involved in making the move, you’ll further reduce the risks that hinder large IT infrastructure transformation projects.

For any organisation considering VMware Cloud on AWS, think about the following five key aspects. These will help ensure that you leverage all of the benefits and ultimately realise a seamless migration.

Define business objectives and success criteria

Before embarking on your cloud journey, identify the business objectives that cloud will help your business achieve. Organisations across industries turn to the cloud in order to:

  • Deliver consistent global operations
  • Cost-effectively expand their data centre footprints
  • Leverage cloud-native tooling to enhance data analytics, artificial intelligence, and machine learning to improve market and business performance
  • Improve business resiliency from natural disasters, cyberattacks, ransomware, and power outages,
  • Reduce costs associated with building and managing data centres
  • Increase elasticity

If your business objective is to deliver consistent global operations, which cloud locations offer your proximity and low latencies between applications, storage, and users? If your business objective is to improve business resiliency, how quickly do business-critical applications need to be restored after a disaster event?

Once you understand your goals for cloud adoption or migration, learn from others who have similar use cases.

Match business objective to primary VMware Cloud on AWS use cases

Organisations are adopting VMware Cloud on AWS to satisfy four primary use cases. The first use case, data centre extension, allows businesses to augment their existing on-prem data centres with cloud resources and add test/dev capabilities without building out a physical data centre. VMware Cloud on AWS offers these companies a cloud environment that’s operationally similar to their on-prem VMware environments.

The second most popular use case is cloud migration. Transition your on-prem data centre into the cloud in an efficient, frictionless manner. Migrating VMware workloads from on-premises to VMware Cloud on AWS avoids the hidden costs of refactoring applications and re-skilling your workforce. Wholly or partially replacing existing on-prem and colo data centres lowers facilities, cooling, and labour costs, freeing up funds for strategic business initiatives.

Another popular use case is leveraging AWS integrated apps to perform early predictive analytics, access artificial intelligence (AI), and utilise machine learning capabilities to develop unstructured and semi-structured data to yield actionable market and business analysis. VMware Cloud in AWS opens up integrations and reduces latency between your applications and Amazon Native services.

Finally, disaster recovery (DR) rounds out this use case quartet. Cloud-based DR can be brought online within seconds or minutes—much faster than traditional DR sites. VMware Cloud on AWS is a perfect fit for companies that want to implement a DR solution for the first time, modernise their DR solution, reduce DR costs, or protect specific application workloads with a cloud-based DR solution.

VMware Cloud on AWS provides a stepping stone to the cloud. Immediately realise benefits from moving VMware workloads into the cloud with minimal retraining, then focus on more intensive applications that require additional time and effort.

Plan your ideal migration

As you plan your move to VMware Cloud on AWS, heed the lessons learned about configuring network, storage, and compute resources from others who have paved the way. First and foremost, use the tools and expertise you already have in-house. You may already have the necessary tools in-house such as site recovery manager (SRM), hybrid cloud extension (HCX), Double-Take, and hybrid linked mode.

Next, choose the right connectivity. Plan, document, iterate, and consult with your experts. It will be worth the up-front investment of time. Know your application’s limitations and abilities when connecting to any other environment (e.g., extending Layer 2, VPNs, direct connect, re-IPing of VMs, and geographical locations).

Phase your migration to reduce risk. Document compliance requirements; implement a corresponding security baseline; and automate the set-up of the environment for running secure, scalable workloads to minimise errors.

Boost your cloud environment

Once you’ve completed the first few phases of your migration, look for opportunities to boost your cloud environment. An organisation that is extending or migrating its data centre could evaluate the powerful AWS services that are now available.

Take advantage of direct integrations of AWS and VMware Cloud on AWS, such as leveraging AWS Key Management Service to store VMware Cloud on AWS encryption keys; CloudFront for CDN; application and network load balancer for traffic flow and SSL offload; and RDS and Dynamo DB or managed SQL and NoSQL databases. Meanwhile, an organisation that implements cloud-based DR could leverage underutilised resources for test/dev activities.

Consider VMware Cloud on AWS for business resiliency

Downtime outages don’t choose convenient times for your business or customers. Traditional DR requires considerable capital and effort to build secondary sites, replicate data, proactively test, and staff the environment.

Cloud-based DR offers multiple advantages, including geographic diversity, rapid scale-up using on-demand services, annual DR testing, and DR software that automates and orchestrates rapid recovery for lower recovery time objectives (RTOs) and less risk.

The five types of cloud-based DR (cold standby, pilot light, warm standby, scaleup active-active, and full active-active) provide a spectrum of services, with many choices. VMware Site Recovery, which is built right into VMware Cloud on AWS, is an integrated option that includes needed on-prem components.

Get measurable, repeatable value from your cloud migration with VMware Cloud on AWS and a clear blueprint that advances from proof of concept to AWS native integrations for DR, test/dev, and production workloads. 

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The decade in cloud: Analysing the ‘remarkable transformation’ through SaaS, IaaS and PaaS rise

The dawn of a new decade represents a good opportunity for a more rounded assessment of cloud computing to take place – and according to industry analyst Synergy Research, the ‘remarkable transformation’ has seen the enterprise data centre hit hardest.

Synergy has kicked off 2020 with a couple of notes looking back at wider enterprise IT spending, as well as the impact of SaaS revenues. As the decade began (below) spending on cloud infrastructure services barely moved the needle; but as data centre hardware and software spend plateaued in the middle half of the decade – only seeing an increase in 2018 – last year’s projections revealed that cloud spending had finally overtaken on-prem.

Over the whole decade, Synergy noted, average annual spending growth for the data centre was 4% – and even the majority of this was due to the first three years of growth. For cloud services, the figure was 56% across the whole decade.

When it came to SaaS revenues, it has been a similar story: annual revenues are now north of $100 million at a growth rate of 39% per year. This compares with a growth in perpetual license software of just 4% per year. Microsoft, the ‘very clear software market leader’ throughout the decade as Synergy puts it, has seen its total software revenues double and SaaS revenue grow from zero to more than $20 million across the decade.

The usual suspects have seen significant growth in terms of organisations moving to SaaS-based models, from customer resource management (CRM) to human capital management (HCM). Yet enterprise resource planning (ERP) is one area which is still somewhat underrepresented, Synergy argues.

As John Dinsdale, a chief analyst at Synergy Research Group, puts it, the emergence of various huge SaaS platforms around enterprise collaboration, from Workday, to Zendesk, to Cloudera, forced the hand of traditional software vendors to push SaaS more strongly.

Analysis

For those who have been involved in the industry over the past decade, the above is by no means new information. Yet it is certainly interesting – and more than a little fun – to look back and assess various growth points and predictions.

At the beginning of the decade SaaS, powered by the explosive growth of Salesforce, was clearly the poster child for cloud computing use cases. Looking at a Gartner market trends report from 2012 focusing on SaaS, as this publication reported at the time, many of their prognostications rang true. Gartner predicted that SaaS-based CRM would grow at three times the rate of on-premise applications, while noting that SaaS-based ERP would take a tougher route to cannibalisation. Each analyst report around the time put SaaS in the biggest bucket, followed by IaaS and then, much lower down, PaaS.

Infrastructure services naturally took a lot longer to earn trust among enterprises and other large organisations. Ovum’s 2013 Trends to Watch report around private and public clouds correctly identified Microsoft and Google as the key pretenders to Amazon Web Services’ (AWS) crown. Gartner’s 2013 Magic Quadrant for IaaS had two leaders; AWS and CSC. The latter merged with HP Enterprise Services in 2017, before Microsoft moved into the leaders’ zone in 2014 and the status quo remained for three years before Google joined the party.

The conversations around public versus private in the first half of the decade were legion. Indeed, exploring an emerging technology, assessing what can be done where and the security concerns are cyclical – take blockchain as a more recent example. Industries with particularly sensitive data concerns were naturally reluctant to move to different infrastructure. It was around the 2013 mark that the first real shoots of hybrid cloud were seen among organisations. A Rackspace study in August of that year found three in five enterprise respondents saw hybrid as the future, with the company affirming that hybrid was ‘enterprise ready’ for CIOs.

As the decade ticked over into its second half, the benefits of multi-cloud became more clearly defined. Assuaging vendor lock-in was one thing, but as the complexity of workloads increased, so did understanding. Some providers will be more efficient than others depending on your organisation’s data needs, be that around backup and disaster recovery, or analytics and insights. As Melissa Di Donato, CEO of SUSE, told this publication just earlier this week, her company’s strategy is to look upon this as a moveable feast.

Ultimately, the maturation and saturation in the cloud software and infrastructure markets in particular – platform may still have a little way to go, although Kubernetes has had an exceptionally strong 24 months – have seen the next wave of cloud services move in. It is all underpinned by data; K8s and containers are a part of that, but so are blockchain and artificial intelligence technologies. The quality and quantity of organisations citing machine learning capability as the primary reason to move mostly or all-in on a hyperscaler – Formula 1, Sainsbury’s and Walt Disney Studios just to name three recent examples – proves that companies are comfortable in the cloud, and want to see what’s next.

It can therefore be seen as a chicken and egg question: to what extent has the past decade been about natural technological advances, and how much has been through vendor strategy? Ultimately, and at risk of this being a cop-out, the answer is a bit of both.

Dinsdale cited ‘dramatic improvements’ in hosting and computational capabilities, leading to increasingly sophisticated enterprise applications and myriad ways of crunching, processing and analysing data both in terms of software and infrastructure. Yet much in the same way that studies show being in a plane is safer than being in a car, enterprises have understood this comparing cloud with on-prem. Breaches still happen, but as this publication has frequently reported, they are often self-inflicted. A lot of hard yards have gone into this from the vendor point of view – and expect this gap to gradually lessen over time.

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