New Mobile Cloud Technology and Analytics Revitalize Next-Generation ERP Implementations

VAI, an ERP software provider, unveiled two new white papers — authored by renowned IT consultant Michael Dortch — that provide top-line guidance on how to maximize the value of existing ERP implementations with new innovations in mobile cloud technology, analytics and business intelligence. The papers, exclusively available from VAI at, outline specific steps that both business and IT professionals should take to add new functionality and value to ERP deployments while leveraging existing investments with minimal user disruption.

Dortch, long recognized as an ERP implementation expert for the past 25 years from his post at, offers his advice to business leaders in the IT + “ERP3” = More Business Value paper and to IT staff in the “ERP 3” = From Enterprise Resource Planning to Enabling Rock Solid Processes. Both papers can be downloaded here at the VAI news page.

Among the key highlights of both papers is a look at how key industries will be transformed by adding new mobile cloud technology to their ERP implementations. Below is a quick snapshot of how five industries will benefit:

  • Distribution: workers at any point in the value chain will
    access real-time inventory information, uncover slow-moving or
    out-of-stock items, and improve order fill rates, inventory turns and
    responses to customer demands
  • Food Service: workers will hasten production and lower
    operational costs by replacing manual, error-prone paperwork with
    integrated solutions for tablet sand smartphones
  • Manufacturing: mobile networked devices and on-demand software
    will enable seamless integration, tracking and optimization of tasks
    from inventory, shop floor and warehouse management to capacity and
    materials planning and product quality control
  • Retail: automation of tasks and processes will improve
    inventory, purchasing, warehouse management and customer relationship
    management at point of sale, both in-store and online
  • Service: improved integration of customer interaction and
    product-related information will ease and hasten superior service and
    repair, increasing customer satisfaction dramatically

“Mobile cloud technology will improve cost and operational efficiencies while expanding collaboration with customers, vendors and partners,” said Dortch. “That, coupled with new innovations from IBM’s Websphere portal and Cognos Business Intelligence, can ignite existing ERP implementations with graphically rich personalized dashboards and easy-to-use yet highly functional e-commerce applications.”

In both papers, Dortch offers specific guidance on how to get started with adding new functionality to ERP implementations such as:

  • Embrace Customization as a way to reinvigorate existing ERP
  • Conduct an Audit to examine your organization’s readiness to
    add mobile cloud functionality
  • Develop Specific Criteria for upgrading ERP systems based on
    detailed feedback from both IT and business stakeholders
  • Create an ERP Playbook that outlines ERP goals, processes and
    supporting IT resources that will be embraced by both IT and business