Category Archives: Business Processes

Cloud Datagenius Set to Launch in June, Aims for Custom Data Applications Without Programming

Swiss company Konnektix is set to launch a new web-based service that lets you build custom relational-data applications quickly, without programming.

According to Vedran Vlajki of Konnektix, “You don’t need to read a manual to drive a car, or use Google. So why should it be different when it comes to managing your company data? We are building a powerful tool that requires zero training. No programmers, no DBA, no complicated options, no weird shortcuts.”

Cloud DataGenius runs on Microsoft Azure, and as a native Azure application it takes advantage of  underlying technologies, including SQL Azure databases, table and blob storage, messages, etc. Customer data is kept safe in Microsoft Data Centers, and the service is replicated worldwide for best performance.

Cloud DataGenius is aimed at small businesses, entrepreneurs and working groups inside large organizations, and has a planned starting price tag of $45 per month.

Here’s the first of their tutorial videos.

More information is available at www.clouddatagenius.com.


Genpact, Ariba Expand Alliance to Deliver Procure-to-Pay Solution

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Genpact Limited and Ariba, Inc. today announced that they have expanded their alliance beyond invoice solutions to encompass the full suite of Ariba’s cloud-based collaborative business commerce solutions into Genpact’s source-to-pay offering. Genpact will combine Ariba’s solutions with its comprehensive service offerings to create a new turnkey offering that will enable medium to large enterprises to improve their visibility into the procurement process and drive greater cost savings. The news came during Ariba LIVE Barcelona, the business commerce event of the year.

This collaboration brings to market a powerful services and technology offering that allows enterprises to fully realize the potential of the source-to-pay cycle. Utilizing Genpact’s unique Smart Enterprise Process (SEPSM) methodology, in conjunction with the Ariba’s cloud-based collaborative commerce applications, will give companies access to industry-leading technologies, standardized practices and strong global relationships. Genpact will leverage its global delivery network to support strategic, transactional and operational source-to-pay processes for companies in multiple industries including life sciences, banking and financial services, consumer product goods (CPG), and manufacturing.

The joint solution will provide clients with access to all aspects of the Ariba Collaborative Commerce Platform including:

  • Cloud-based applications for spend analytics, eProcurement, eSourcing,
    supplier performance management, contract management, working capital
    management and eInvoicing;
  • A community of partners through which they can quickly discover,
    qualify, connect, and collaborate with trading partners; and
  • Capabilities in the form of best practices, community-derived
    intelligence and other unique features or services that are only
    available to members of the community, such as unique analytics,
    preferred financing, and ratings.

“Genpact is excited to expand our alliance with Ariba, as this significantly enhanced offering combines the full range of Ariba’s collaborative commerce solutions with Genpact’s procurement services led by our SEP framework for making business processes much more effective,” said Shantanu Ghosh, senior vice president, Practices, Solutions and Transitions, Genpact. “Our offering not only rapidly reduces the total sourcing and procurement costs, but enables companies to have a high level of visibility and control of their sourcing and procurement process. The combination of these smart processes and smart technologies will result in substantially better business outcomes.”

“Social networks have revolutionized our personal lives, and the technologies underlying them are now helping to transform business,” said Jon Stevens, senior vice president of Global Channels and Alliances, Ariba. “As partners like Genpact recognize, the Ariba Network is an ideal platform through which companies can discover, connect and collaborate with their trading partners and drive process improvements that positively impact their performance and bottom line.”

Genpact employs its unique SEPSM methodology to implement best-in-class practices across sourcing and procurement organizations for both direct and indirect materials. SEPSM is driven by Lean and Six Sigma-based reengineering, analytics, domain expertise, and smart technology execution and delivers 2-5 times higher impact on key business outcomes like reduction in total cost of ownership (TCO), working capital optimization, and availability of material and services. SEPSM provides clear linkages between performance measures, drivers and business outcomes, as well as a clear roadmap for improvements.

Ariba combines industry-leading cloud-based applications with the world’s largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the Ariba Network to simplify inter-enterprise commerce and enhance the results that they deliver.


DocuSign, bluLink Solutions Enhance Enterprise Workflow with DocuSign for Microsoft SharePoint

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DocuSign today announced its collaboration with bluLink Solutions, a  provider of custom enterprise solutions with Microsoft SharePoint. bluLink will use the DocuSign eSignature Transaction Management Platform to fully automate signature processes for its SharePoint clients.

“By integrating with DocuSign, we will enable our SharePoint clients to keep their document processes including approvals requiring signatures entirely electronic,” said John Bech, vice president of sales at bluLink Solutions. “Our joint solutions will deliver tremendous value to our clients by reducing transaction times from days to minutes.”

“bluLink’s deep expertise with business processes, SharePoint, and DocuSign allow it to deliver significant value to its clients extremely quickly,” said Dustin Grosse, chief marketing officer at DocuSign. “With DocuSign, bluLink can dramatically shorten signature cycle times, eliminate the need for paper and eradicate data rekeying errors. Together we make it much easier for employees to do their jobs by delivering substantial, nearly immediate ROI that also improves employee satisfaction.”

Companies interested in integrating DocuSign’s electronic signature solution with Microsoft SharePoint may visit www.docusign.com or www.blulinksolutions.com for more information.


Iron Mountain Takes Paper Out of Accounts Payable with New Electronic Invoicing Solution

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Iron Mountain Incorporated today announced a new service for streamlining the way organizations receive, process and manage their accounts payable (AP) invoices. The Iron Mountain Electronic Invoice solution digitizes paper invoices and allows customers to manage these bills via an online tool that automates basic AP tasks like matching invoices to purchase orders and routing them for approval. By digitizing a traditionally paper-heavy process in accounts payable, Iron Mountain’s invoice-processing offering frees up AP departments to focus on higher-level activities and enables organizations to run their AP process faster and with fewer mistakes.

Most companies still receive mostly paper invoices. With paper, accounts payable teams must manually check invoices against purchase orders and receipts, and they must manually seek payment approvals, passing invoices from reviewer to reviewer. In this model, the process moves as fast – or as slow – as the person who currently holds the invoice. This wastes time, leads to errors and, worse, doesn’t allow the organization a holistic view into its cash flow or spending levels. Moving to electronic invoice receipt and automated workflow accelerates approvals, improves accounts payable process visibility and increases customers’ ability to control spend and manage their cash flow.

“Waste Pro has grown rapidly since our creation in 2001, expanding both organically and by acquisition throughout seven southeastern states,” said Don Phillips, CFO of Waste Pro USA, Inc. “That growth has greatly expanded our network of suppliers and business partners and increased the volume of paper flowing through our accounts payable department. Our processes were becoming increasingly more complex, and we required enhanced ability to work with suppliers and vendors, manage our payment cycle, and support our next decade of growth. We required a solution that would help us streamline electronic invoicing, remove paper from the process for quicker reviews and approvals and ultimately enable faster payments. Iron Mountain delivered on that need with the added benefit of making the solution flexible enough to support a gradual rollout to the entire company.”

The Iron Mountain Electronic Invoice solution is powered by Corcentric’s COR360™ cloud-based accounts payable workflow automation platform. The online workflow tool makes it easier for organizations to access, identify and share invoices that require further review. By automating this part of the accounts payable workflow, organizations gain greater visibility to better capture supplier discounts, drive cost savings and meet compliance requirements for accounts payable. Organizations can further speed invoice processing times by using their mobile devices to access the solution. And, as a cloud-based offering, the solution integrates into ERP and payment-processing solutions, and can scale throughout the organization as needed.

“The sheer amount of information moving through accounts payable departments – much of it on paper – is slowing down payments and endangering supplier relationships,” said Chris Churchill, senior vice president and general manager, Document Management Solutions for Iron Mountain. “Because it is so paper-intensive, accounts payable is an excellent example of a new wave of information management focused on outsourcing and automating manual processes for cost savings and improved compliance. Our expertise in helping companies better manage paper and digital information, as well as supporting the transitional period when an organization uses both, made accounts payable a natural addition to our services, and we’re thrilled to help our customers improve this vital business process.”

The four components of Iron Mountain’s Electronic Invoice include:

  • Virtual Shared-Service Center – Customers can set up a secure
    P.O. box, managed by Iron Mountain, for their vendors and suppliers to
    send paper invoices for digitization. Options for fax and email
    transmittal are available as well. Organizations can also eliminate
    paper invoices by having their suppliers submit electronic invoices
    and purchase orders to Iron Mountain’s free self-service portal, in
    any file format (XML, ASCII, etc.);
  • Cloud-Based Workflow Automation – This feature automatically
    matches invoices to purchase orders, routes invoices for review and
    approval, and streamlines the overall process before advancing to
    payment;
  • Archiving and Destruction – Iron Mountain can store paper and
    electronic invoices or securely dispose of them depending on the
    organization’s business or compliance requirements;
  • Reporting & Dashboard Functionality – Reporting
    capabilities, coupled with real-time dashboards, provide greater
    visibility into spending and payment-cycle times, showing audit trails
    and workflow history to monitor discounts, identify cost-savings
    opportunities and support compliance requirements.

Iron Mountain will demonstrate the Iron Mountain Electronic Invoice solution at the Fusion 2012 conference in booth #225. For more on the new solution, visit www.storeaccessmanage.com/content/accountspayable.


WNS Partners with GT Nexus for Business Process, Supply Chain Services

WNS, a provider of global Business Process Outsourcing (BPO) services, today announced it has entered into a strategic partnership with GT Nexus, a market leading cloud-based supplychain service provider, to deliver platform-based BPO services and solutions to the Shipping and Logistics industry. According to the agreement, WNS and GT Nexus will jointly work towards providing shippers, forwarders, 3PLs and carriers with improved quality of service for their end-customers and reduced costs in areas such as documentation, freight management, contracts, pricing and analytics.

“The shipping and logistics industry has been facing multiple pressures created by unfavorable economic conditions,” said Keshav R. Murugesh, Group CEO, WNS. “There is a strong need within the industry for managed services to help shift inefficient and manual transactions onto a global digital platform. We believe that the integration of GT Nexus’s proven cloud-based technology platform with WNS’ deep domain knowledge and operational process excellence will help companies effectively manage this transition.”

“One of the big opportunities for BPO providers is to build entire practices and services around existing, mature cloud technology platforms,” said Aaron Sasson, CEO of GT Nexus. “Through this partnership, WNS is taking advantage of our cloud supply chain platform and offering a much needed new service for the international logistics industry. WNS has made it simple for companies in shipping and logistics to move to a complete digital transaction business process.”

Jaison Augustine, Senior Vice President & Segment Head – Shipping & Logistics at WNS added, “Our ‘BlackBox’ solution will offer 40-60% percent reduction in costs incurred in the production of master and house bills of ladings for NVOCCs and freight forwarders. It will also help increase the digitization of shipping instructions which offers benefits to both shippers and carriers alike. By introducing cutting-edge tools like optical and intelligent character recognition, scanning & imaging and workflow solutions our managed services approach will reduce cycle times and enable error-free documentation at a fraction of the current cost.”

WNS currently offers a broad spectrum of services to the global shipping & logistics industry, including export and import documentation, freight audits, driver logs, trip records, Finance & Accounting and analytics. WNS’s clients in this vertical include ocean carriers, 3PL’s, express companies, truckers and shippers.


New Mobile Cloud Technology and Analytics Revitalize Next-Generation ERP Implementations

VAI, an ERP software provider, unveiled two new white papers — authored by renowned IT consultant Michael Dortch — that provide top-line guidance on how to maximize the value of existing ERP implementations with new innovations in mobile cloud technology, analytics and business intelligence. The papers, exclusively available from VAI at www.vai.net, outline specific steps that both business and IT professionals should take to add new functionality and value to ERP deployments while leveraging existing investments with minimal user disruption.

Dortch, long recognized as an ERP implementation expert for the past 25 years from his post at DortchOnIT.com, offers his advice to business leaders in the IT + “ERP3” = More Business Value paper and to IT staff in the “ERP 3” = From Enterprise Resource Planning to Enabling Rock Solid Processes. Both papers can be downloaded here at the VAI news page.

Among the key highlights of both papers is a look at how key industries will be transformed by adding new mobile cloud technology to their ERP implementations. Below is a quick snapshot of how five industries will benefit:

  • Distribution: workers at any point in the value chain will
    access real-time inventory information, uncover slow-moving or
    out-of-stock items, and improve order fill rates, inventory turns and
    responses to customer demands
  • Food Service: workers will hasten production and lower
    operational costs by replacing manual, error-prone paperwork with
    integrated solutions for tablet sand smartphones
  • Manufacturing: mobile networked devices and on-demand software
    will enable seamless integration, tracking and optimization of tasks
    from inventory, shop floor and warehouse management to capacity and
    materials planning and product quality control
  • Retail: automation of tasks and processes will improve
    inventory, purchasing, warehouse management and customer relationship
    management at point of sale, both in-store and online
  • Service: improved integration of customer interaction and
    product-related information will ease and hasten superior service and
    repair, increasing customer satisfaction dramatically

“Mobile cloud technology will improve cost and operational efficiencies while expanding collaboration with customers, vendors and partners,” said Dortch. “That, coupled with new innovations from IBM’s Websphere portal and Cognos Business Intelligence, can ignite existing ERP implementations with graphically rich personalized dashboards and easy-to-use yet highly functional e-commerce applications.”

In both papers, Dortch offers specific guidance on how to get started with adding new functionality to ERP implementations such as:

  • Embrace Customization as a way to reinvigorate existing ERP
    investments
  • Conduct an Audit to examine your organization’s readiness to
    add mobile cloud functionality
  • Develop Specific Criteria for upgrading ERP systems based on
    detailed feedback from both IT and business stakeholders
  • Create an ERP Playbook that outlines ERP goals, processes and
    supporting IT resources that will be embraced by both IT and business
    teams.


CDC Software Launches Ross 7.0, Its Next Generation Suite of ERP Applications

CDC Software, an enterprise software provider of on-premise and cloud technologies, today announced the general availability of Ross ERP 7.0, the major release of its next generation of ERP applications offering improved interoperability, increased collaborative capabilities, enhanced usability, new mobility features and more advanced traceability that can lead to higher productivity, faster decision-making, and reduced costs and risk – all with a low total cost of ownership.

Ross ERP 7.0 takes ERP to the next level in enterprise visibility, collaboration, reporting, mobility and social manufacturing with new functionality featured in Enterprise Viewer, Document Connect, Event Management Framework, and Ross Mobile 2.0. Advanced collaborative techniques found in Facebook and Google were incorporated into Ross Enterprise Viewer and EMF. For example, utilizing “Subscribe and Follow” techniques, Enterprise Viewer allows sales reps to subscribe to a sales “widget” then follow the sales of their own customers on their dashboards. As another example, EMF delivers real-time alerts to the sales rep whenever one of their customers exceeds certain credit limits. Continuing Ross’ focus on vertical-industry needs for the process manufacturer, Ross 7.0 offers deeper functionality in traceability, pricing, product costing and quality control.

We are very excited to launch our next generation of Ross Enterprise that was designed in partnership with our customers and various industry associations,” said Sherri Rodriguez, president of Ross Systems, a business unit of CDC Software. “Ross ERP 7.0 takes an intuitive, social networking, collaborative and proactive approach to information management that can transform a process manufacturer into an agile business with broad visibility into its operations. Notably, with the new, extensive enhancements in the core modules, Ross 7.0 also offers one of the market’s most comprehensive and feature rich quality management application available today.“

Highlights of Ross ERP 7.0:

  • Enterprise Viewer. This new user interface employs “widgets” to push
    relevant, real-time information to users. A “widget” displays specific
    information about customers and products, such as “Orders Due To Ship
    Today” and “Inventory Availability.” After subscribing to a given
    “widget,” a user can then follow their selected customers or products,
    with the ability to execute drill downs and key commands directly from
    the widget, helping to increase user productivity and customer service
    levels.
  • New Document Connect. This new feature allows users to drag and drop
    documents, including videos, directly into Ross ERP screens from their
    desktops, then later access these same documents from the screens,
    eliminating the need to manually store and retrieve documents on one’s
    file server. The feature automatically stores and indexes
    transactional documents in a preconfigured SharePoint file structure.
  • Event Management Framework’s (EMF) alert engine. This new feature
    delivers real-time, actionable alert messages to users’ dashboards,
    emails and mobile devices. In addition to exception conditions, users
    can be alerted to non-events, such as no response to a purchase order
    or an overdue delivery.
  • Ross Mobile 2.0. This new native mobile application offers access to
    customer, sales, inventory and other key enterprise information on
    iPhone and Android devices, helping to expedite one’s decision-making
    and improving customer service.
  • Enhanced TraceExpress. New enhancements included in Ross ERP 7.0
    reduce the number of product trace paths and allow users to review the
    details of a Lot Trace within a certain Date Range, helping to
    expedite product recall notifications and facilitate compliance even
    further.
  • Ross Reporting Services. Based upon Microsoft’s SQL Server Reporting
    Services, this new feature offers embedded graphical objects and
    transactional links within its report templates to generate
    interactive reports in a variety of formats across the ERP modules.


12 State and County Governments Join doxo

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doxo, the all-in-one digital file cabinet and payment provider, today announced that a dozen state and local government agencies have joined doxo. doxo enables these government agencies to send bills, tax statements and other notices directly into the doxo filing cabinets of their residential and commercial customers. In turn, their customers can now go paperfree, receive documents and bills, and set-up one time and recurring payments, 24 hours a day, 7 days a week – using doxoPAY and doxo Mobile.

When governments connect with residential and commercial customers on doxo, they eliminate the costs associated with printing and postage, shorten payment collection cycles for treasuries, and provide their customers with a convenient free tool to receive statements, pay bills, and store important documents.

“Like many government entities, we have been evaluating opportunities to improve service and cut costs by leveraging cloud-based technologies. In just the first 60 days since we launched on doxo, more than a thousand of our residents have already connected with us to go paperfree, receive their tax statements directly to their doxo file cabinet, and make their tax payments,” said Doug Lasher, Treasurer, Clark County Washington. “Feedback has been overwhelmingly positive. Making sure property taxes are paid on time is a breeze with doxo and free for the taxpayer. doxo is the wave of the future.”

In addition to the State of Washington, the county agencies now on doxo include Benton County, Chelan County, Clallam County, Clark County, Franklin County, Island County, Lincoln County, Pend Oreille County, Stevens County, Thurston County and Walla Walla County. Collectively, these government entities serve millions of residents and deliver tens of millions of documents per year.

In addition to receiving documents, bills, and tax statements from their participating government entity, customers can use doxo as a free online file cabinet to store documents and manage critical account information. Each time a customer connects to a service provider, paper mail is turned off completely, and documents are thereafter delivered directly to their digital file cabinet. Documents can be filed, printed, or downloaded at any time, and are securely stored without time limits.

“doxo makes it easy for state and county governments to reduce the expense of paper mail, eliminate environmental waste, and speed collection of payments,” said Steve Shivers, co-founder and CEO of doxo. “With very little IT hassle, government agencies and other providers can join doxo, and start improving service for residents and cutting costs in a matter of weeks. It’s extremely gratifying to already see both the magnitude of savings and the positive response from both residents and organizations alike.”

doxo empowers businesses and government organizations of all sizes to lower operating expenses and dramatically increase paperless adoption. As a cloud-based service doxo requires no software, installed infrastructure, or IT services for providers to join the network. More information for governments and other organizations looking to connect with their customers on doxo is available at www.doxoconnect.com.


Best Practices for Managing Data in the Cloud

Managing Data In the CloudThe importance of data management is increasingly evident as companies find themselves having to respond to change faster than ever to remain competitive. Without best practices, volumes of data cannot be leveraged effectively to give companies a competitive advantage.

The way to mitigate this is to implement efficient business practices that are regularly evaluated and streamlined to generate results in a real-time environment.

What Are Best Practices for Managing Data in the Cloud?

Businesses hire analysts to manage data in real time. Online analytical processing (OLAP), online transaction processing (OLTP) and specialized reporting are all required to help businesses improve processes and increase revenue.

Data warehouse information and OLTP data may be combined in cloud-based solutions to provide organizations with more flexibility. For some enterprises, cloud-based solutions meet the “practical sense” test and for others these solutions do not. Common factors of the “practical sense” test include: Cost effectiveness, scalability, migration capability and return on investment. Once these factors are determined, a set of best practices can be implemented.

Efficient Infrastructure Solutions. Efficient infrastructure solutions allow IT professionals to focus on mission-critical tasks rather than managing infrastructure problems. The infrastructure supports the integration, design and configuration of a database in a cloud-based solution. Consolidation efficiency should be monitored and a set of practices should be developed to achieve optimal performance. With efficient best practices, IT can use the cloud to eliminate some customization issues and deploy solutions in a fraction of the time.

Data Migration. Best practices for data migration require that businesses learn to convert data efficiently at a database level. Efficient migration must occur regardless of the format generated. Databases, which are not required to be combined for security or operational reasons, can be migrated to a virtualized server. All source data must be converted into a standardized format to facilitate consolidation before migration to a shared server. 

Consolidate to Minimize Costs. Consolidation reduces costs associated to hardware, cooling and power. It also reduces operational complexity which reduces the time required by IT management to complete projects. Consolidation can also assist IT managers with developing disaster recovery strategies and adopting best practices for a uniform backup routine. Best practices for an update and patch schedule should also be established. 

Use Cloud-Based Data Center to Meet Demands of Faster Service. A cloud-based data center allows companies to share the capacity and equally divide the workload of applications across numerous servers for more efficient data manipulation and recall. This allows for faster innovation and ability to meet customer demands. Overall performance will not be affected when large amounts of data can be processed in the cloud.

Next Steps…

JD Edwards helps businesses integrate data management best practices into organizations. Consultants help clients understand how to apply best practices and how to maintain competitive advantage in a fast paced work environment. The result is an affordable and high performance cloud-based solution. Cloud-based solutions are easily scalable, easy to deploy and cost effective.

The result: lower operating costs and increased efficiency.

 


Kansas State Park Reservation System Deployed Via Cloud

The Kansas Department of Wildlife, Parks and Tourism (KDWPT) has announced that its new online reservation site is open for business. Built by Active Network, Inc., a cloud-based activity and participant management solutions provider, the new system makes it easy to find and reserve campsites and cabins in the state parks as well as cabins at certain state fishing lakes and wildlife areas. It is hosted on ReserveAmerica.com, a media property of Active Network for camping reservations. The online registration system powered by ActiveWorks® cloud technology was launched on schedule just after midnight on Tuesday, April 17. KDWPT had not taken online or phone reservations since April 1 to allow programmers to move reservations made before April 1 into the new reservation system.

The new reservation system allows KDWPT to take its paper- and phone-based camping reservations process online for the first time, creating tremendous efficiencies for both park staff and consumers. The centralized system allows guests to search multiple camping and cabin sites simultaneously and make reservations from the comfort of their homes. In many cases, park users will save money through reduced service fees and will be assured a site if they have made a reservation. Additionally, the system will enable KDWPT park staff to more effectively manage their statewide parks and facilities, and benefit from centralized reporting and auditing.

“We are very pleased to launch this new reservation system to meet the ongoing needs of our guests,” said Linda S. Lanterman, KDWPT assistant state parks director. “By partnering with Active Network and revamping our reservations processes we are providing a valuable service to our constituents while encouraging greater participation in outdoor activities.”

To make campsite and cabin reservations, guests can visit the KDWPT website, ksoutdoors.com, where they’ll be directed to the new reservation site at reserveamerica.com, or they can call a KDWPT state park office or the Pratt Operations Office at 620-672-5911. For the location of the nearest Kansas state park office, go to the KDWPT website and click “State Parks/Locations.” For those without computers or who still prefer using a phone, park staff will be able to use the new system to help callers with reservations.

The number of campsites available for reservation will vary by park – in most parks about half of the sites can be reserved. The rest will be available through the traditional “first-come, first-served” method. Shelter and group campground reservations will continue to be made only through the park office where the facilities are located.

“As the leading provider of campground reservations in North America, our ReserveAmerica media property aims to make it easier for our valued State customers to manage their facilities and for outdoors enthusiasts to find new ways to enjoy the nation’s beautiful natural resources,” said Alex Barnetson, senior vice president of Outdoors at Active Network. “The KDWPT joins more than 20 other wildlife agencies and over 30 States who rely on Active Network to automate their campground, hunting and fishing reservations.”