Category Archives: AirWatch

AirWatch, BYOD, End-User Computing, Featured, Mobility, VMware

VMware Blog: Top 3 Mobility Concerns for Today’s Healthcare Organizations

This post originally appeared on VMware’s AirWatch blog and was authored by Scott Szymanski. Be sure to check VMware’s blog for more great content.

 

mobilityMobile devices have been a huge hit for healthcare. In fact, a recent report from Research and Markets expects mobility in healthcare to grow from $24 billion this year to $84 billion in 2020. From accessing medical records to real-time translation services, doctors and nurses are seeing an incredible transformation in how they administer care using mobility.

While this is exciting for patients and doctors alike, healthcare IT teams must reconcile the government red tape and employee concerns inevitable with new technologies. These teams must meet HIPAA compliance and maintain patient trust without creating a labyrinth of security that medical staff find difficult to navigate regularly.

Fortunately, many healthcare organizations, including Florida-based Adventist Health System, have delivered successful mobile transformations across their teams. Watch the Adventist Health System video to learn how mobility is transforming healthcare. Then, take a look at the top three healthcare concerns to consider when researching mobility.

Security

There’s hardly anything more cringe-worthy in healthcare than security. From electronic medical records to staff communications, there is a lot of sensitive client and staff information that needs protecting. And if this information is left in the open, it could have devastating repercussions. According to IDC Health Insights, 50% of healthcare organizations will have experienced anywhere from 1-5 cyberattacks—and one-in-three attacks will be successful.

Luckily, security and mobility can work together. Look for enterprise mobility management (EMM) solutions that can track devices, push applications, enforce security policies and more without getting in the way of physicians. Some solutions can even wipe lost or stolen devices remotely, ensuring IT can quickly react when problems arise. Keeping information safe starts with strong security.

 

Simplicity

While security is primary, don’t forget the importance of simplicity. Mobile devices are redefining how medical staff diagnose, treat and report on patient health, and the last thing doctors need is another “helpful tool” that hinders timely and effective patient care. Devices that are difficult to use generally aren’t used at all, and worse than that, they could be used incorrectly in ways that might circumvent the security you worked hard to put in place.

Remember: sometimes less steps equal greater success. Simplifying the sign-in process to devices and applications might encourage a doctor to check a patient’s records twice before ordering a prescription. Tablets and smartphones could reduce training and the number of troubleshooting incidents serviced by IT, leading to independent but connected physicians across your entire medical network.

 

Patient Engagement

No matter how you use mobility, remember who physicians care about most: patients. Delivering timely and accurate information to patients is one of the most important elements of quality healthcare. Patients want to know their treatments and why they are receiving them. Unfortunately, according to a study done at the North Shore University Hospital in New York, less than half of patients surveyed were able to state their doctors’ diagnoses, an issue that could affect patient health and trust.

With connected mobile devices, you could deliver up-to-date patient information to physicians in real-time. Not only could this contribute to more accurate diagnoses, patients might feel safer sharing information with their doctors, ultimately leading to better care. Mobile devices are also more interactive than traditional computers and paper charts, and they could help doctors better illustrate medical procedures or conditions in ways patients actually understand. More informed patients are happier patients, and mobility could be the solution in your organization.

 

GreenPages has strong AirWatch expertise. If you have any questions or need any help on AirWatch projects, be sure to reach out!

AirWatch, BYOD, End-User Computing, Mobility, VMware

VMware Blog: Top 3 Mobility Concerns for Today’s Healthcare Organizations

This post originally appeared on VMware’s AirWatch blog and was authored by Scott Szymanski. Be sure to check VMware’s blog for more great content.

 

mobilityMobile devices have been a huge hit for healthcare. In fact, a recent report from Research and Markets expects mobility in healthcare to grow from $24 billion this year to $84 billion in 2020. From accessing medical records to real-time translation services, doctors and nurses are seeing an incredible transformation in how they administer care using mobility.

While this is exciting for patients and doctors alike, healthcare IT teams must reconcile the government red tape and employee concerns inevitable with new technologies. These teams must meet HIPAA compliance and maintain patient trust without creating a labyrinth of security that medical staff find difficult to navigate regularly.

Fortunately, many healthcare organizations, including Florida-based Adventist Health System, have delivered successful mobile transformations across their teams. Watch the Adventist Health System video to learn how mobility is transforming healthcare. Then, take a look at the top three healthcare concerns to consider when researching mobility.

Security

There’s hardly anything more cringe-worthy in healthcare than security. From electronic medical records to staff communications, there is a lot of sensitive client and staff information that needs protecting. And if this information is left in the open, it could have devastating repercussions. According to IDC Health Insights, 50% of healthcare organizations will have experienced anywhere from 1-5 cyberattacks—and one-in-three attacks will be successful.

Luckily, security and mobility can work together. Look for enterprise mobility management (EMM) solutions that can track devices, push applications, enforce security policies and more without getting in the way of physicians. Some solutions can even wipe lost or stolen devices remotely, ensuring IT can quickly react when problems arise. Keeping information safe starts with strong security.

 

Simplicity

While security is primary, don’t forget the importance of simplicity. Mobile devices are redefining how medical staff diagnose, treat and report on patient health, and the last thing doctors need is another “helpful tool” that hinders timely and effective patient care. Devices that are difficult to use generally aren’t used at all, and worse than that, they could be used incorrectly in ways that might circumvent the security you worked hard to put in place.

Remember: sometimes less steps equal greater success. Simplifying the sign-in process to devices and applications might encourage a doctor to check a patient’s records twice before ordering a prescription. Tablets and smartphones could reduce training and the number of troubleshooting incidents serviced by IT, leading to independent but connected physicians across your entire medical network.

 

Patient Engagement

No matter how you use mobility, remember who physicians care about most: patients. Delivering timely and accurate information to patients is one of the most important elements of quality healthcare. Patients want to know their treatments and why they are receiving them. Unfortunately, according to a study done at the North Shore University Hospital in New York, less than half of patients surveyed were able to state their doctors’ diagnoses, an issue that could affect patient health and trust.

With connected mobile devices, you could deliver up-to-date patient information to physicians in real-time. Not only could this contribute to more accurate diagnoses, patients might feel safer sharing information with their doctors, ultimately leading to better care. Mobile devices are also more interactive than traditional computers and paper charts, and they could help doctors better illustrate medical procedures or conditions in ways patients actually understand. More informed patients are happier patients, and mobility could be the solution in your organization.

 

GreenPages has strong AirWatch expertise. If you have any questions or need any help on AirWatch projects, be sure to reach out!

AirWatch, Android, EMM, Mobile device management

AirWatch Adds Android Email Management Flexability

AirWatch has added Android email management flexibility with the AirWatch Android Email Container, as an enhancement to the AirWatch Mobile Email Management (MEM) solution. The AirWatch Android Email Container supports over-the-air configuration of Exchange ActiveSync (EAS) email accounts for Android devices.

Many mobile operating systems, OEMs or third-party solutions, such as NitroDesk Touchdown, may already offer best-in-class email clients, standard security and native encryption on the device, which could provide the best solution for AirWatch clients with limited device variability. However, companies often struggle with device proliferation and variation across email clients as they expand their mobile deployments and adopt BYOD. In these scenarios, companies require flexible email options to balance end-user security, usability and support.

“We recognize that many OSs, OEMs and third-party solutions have best in class email security capabilities already built into the core of their technology,” said John Marshall, president and CEO, AirWatch. “However, as many customers adopt wider BYOD strategies, they struggle to provide an email platform across all devices that meet security and usability requirements. As the largest EMM provider, the strength of our development team and global resources allows us to maintain a vendor-neutral strategy and integrate with all available email clients and develop innovative capabilities, such as the Android Email Container, to meet the customer demand.”

AirWatch will officially present the Android Email Container, along with a series of other significant innovation and partnership announcements, during AirWatch Connect 2013, the leading mobility user group conference, at Mobile World Congress. The AirWatch Android Email Container will be available as an optional add-on component to the AirWatch mobile device management solution. AirWatch’s MEM solution delivers comprehensive security for corporate email infrastructure including Exchange 2003, 2007 and 2010 and cloud-based Gmail, Office365 and BPOS.