All posts by GreenPages Blog

Tech News Recap for the Week of 09/22/17

If you had a busy week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 09/22/2017!

Microsoft is adding a potent security feature to Windows 10. HP announces 360 Secure Fabric analytics security solution. The 6 phases of adopting cloud security practices. Locky variant ransomware attack continues to grow and more top news this week you may have missed! Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

  • VMworld 2017: NSX Cloud, AppDefense + VMware’s New Direction

IT Operations

[Interested in learning more about SD-WAN? DownloadWhat to Look For When Considering an SD-WAN Solution.]

Microsoft

  • Microsoft shows VMware and Oracle how to get real about open source
  • Microsoft is adding a potent security feature to Windows 10
  • Office 365 phishing attacks create a sustained insider nightmare for IT

Cisco

HPE

Cloud

Security

[Interested in learning more about SD-WAN? DownloadWhat to Look For When Considering an SD-WAN Solution.]

By Jake Cryan, Digital Marketing Specialist

Tara Seppa, Microsoft: How to Leverage Digital Disruption

 

Tara Seppa, Azure Solutions Sales Director at Microsoft discusses how Microsoft is adapting to the era of digital disruption and how other companies should approach digital transformation. For example, Rolls Royce, a one-hundred-year-old company, embraced digital transformation and approached this disruption in a way that helped the company. They began utilizing Microsoft’s Internet of Things platform to optimize fuel, reduce maintenance calls, perform predictive analysis on their engines and much more. Check out the video to learn more.

[Download our recent webinar, How the Cloud Is Killing Traditional Help Desk, to learn more about the shifting needs of cloud era end users, the questions that should be asked, and solutions to common cloud-era Help Desk challenges.]

Tech News Recap for the Week of 08/28/17

If you had a busy week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 08/28/2017!

VMworld 2017 just wrapped up and there are TONs of big announcements and releases. VMware launches AppDefense. What you need to know about VMware Cloud on AWS. The cloud security market is growing, and fast. How SD-WAN enables digital transformation and more top news this week you may have missed! Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

[Interested in SD-WAN? DownloadWhat to Look For When Considering an SD-WAN Solution.]

Microsoft

  • Microsoft Monday: No more forced Windows upgrades, original Xbox One discontinued, Valve partnership
  • Integrate Azure Stack into your data center

Fortinet

VMware

Nvidia

EMC

Cloud

Security

[Interested in SD-WAN? DownloadWhat to Look For When Considering an SD-WAN Solution.]

By Jake Cryan, Digital Marketing Specialist

Tech News Recap for the Week of 07/24/17

If you had a busy week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 07/24/2017!

Cisco Live 2017 thoughts and reaction. Adobe to phase out Flash Player by 2020. Windows 10 only slightly more popular than XP. Azure revenue is up 97%. vSphere 6.5 update, what’s under the hood. iCloud security flaw puts users at risk and more tops news this week you may have missed! Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

Microsoft

Cisco 

Cloud

VMware

Citrix

Security

Download our recent webinar to find out how cloud is killing traditional help desk, and learn about what end users need now to stay productive and happy.

By Jake Cryan, Digital Marketing Specialist

Cisco Live 2017: Kinetic Launch, ACI Updates, & More!

Cisco Live 2017

GreenPages Solutions Architect, Kevin Dresser, recently attended Cisco Live 2017 in Las Vegas. Here are his hightlights and thoughts from the conference:

I arrived a day early to Cisco Live to attend a technical seminar on Cisco’s Application Centric Infrastructure (ACI) which is their software-defined-networking solution for the Nexus Data Center platform.  ACI has been out for over two years, however, this year’s conference had a great deal of emphasis on the fundamentals of ACI and taking these beyond just the data center.  The theme this year was “The Network.  Intuitive.” and just a week prior to CiscoLive was a major announcement of intent-based networking solutions under the Cisco Digital Network Architecture (DNA) portfolio.

The graphic below shows the core ACI fundamentals that tie together the analysis services, the defining of network functions and the provisioning and configuration of devices.

ACI Fundamentals

The opening keynote highlighted three core challenges that Cisco’s vision is now focused on:  Scale, Complexity, and Security.  Cisco CEO Chuck Robbins stated that “in 2020, as many as 1 million new connections will be added to the internet every hour”.  The reality of this type of continuous growth of connected devices is where reducing complexity becomes a necessity.  And as that network footprint grows, so does the threat surface.  The emphasis on security was paramount and needs to be built into everything.  The messaging from Cisco around this new era of networking is that their intuitive network, “powered by intent and informed by context”, will provide a secure, intelligent and adaptable platform.  At the core of this intuitive network is the vast amount of data points that are available from these network connected devices.  Last year’s Tetration and AppDynamics acquisitions are now integrated into the network to bring analytics to the DNA portfolio and leverage the huge amounts of data points that are available from these network connected devices.  One example of how this will work is “Encrypted Traffic Analytics” which will look at network traffic and perform packet analytics that can accurately detect threats in encrypted traffic with more than 99 percent accuracy.  ETA will accomplish this by looking at packet meta data and flow dynamics without needing to decrypt the data which has always been a resource intensive bottleneck.  Another major benefit of network data analytics is in the information learned about the network to help significantly reduce the time administrators spend on problem identification, troubleshooting, and resolution. 

One last item to mention regarding the keynote was the announcement of the Cisco Security Connector for iOS.  Apple CEO Tim Cook joined the stage with Chuck Robbins to discuss the Cisco/Apple partnership and how they are committed to enterprise network security.  The Security Connector for iOS app will deliver visibility, control, and privacy to enterprise owned iOS devices and use existing solutions like Umbrella to prevent access to malicious sites whether on the corporate network, public wifi or cellular data connections.

Here’s a summary of some of the new products and solutions:

DNA Center 

The DNA Center is a management dashboard and command center for all network functions.  This is where Scale and Complexity are addressed by eliminating the need to configure individual devices through the traditional CLI.  Auto provisioning and policy definitions are all centrally managed through the DNA Center.

Data Analytics and Assurance 

The analytics and assurance platform continuously collects data from NetFlow, SNMP and Syslog sources to monitor device, user and application performance.  The analytics and correlation of data help reduce troubleshooting time determining root cause and remediation of issues.  Network traffic patterns and trends are also identified to help proactively plan changes before performance issues impact users.

Catalyst 9000 Switching 

The new Catalyst 9300, 9400 and 9500 switches come with custom built ASICs that are programmable, enabling software developers to leverage network resources to optimize their applications.  The Catalyst 9000 is the ACI solution to the Enterprise as the Nexus 9000 is to the Data Center.

Software-Defined Access 

SD-Access will bring SDN to the Enterprise access layer.  Segmentation policies for users, devices, and applications will provide greater security to the access network devices.  Identity Services Engine will ensure user and device security policies are enforced as they move between wired and wireless connections.  The DNA Center will provide auto-provisioning and management through the centralized UI and will tap into the network analytics platform for performance monitoring, management, and troubleshooting.

The following hardware platforms are supported for SD-Access:

Switches:  Catalyst 9300, 9400, 9500, 3650, 3850, 4500E, 6500, 6800 and Nexus 7000

Routers:  4000 ISR and 1000 ASR

Wireless:  3800, 2800, 1850, 1830 and 1815 APs; 8540, 5520 and 3504 Controllers

Encrypted Traffic Analytics – 

Although not available until Fall 2017, Encrypted Traffic Analytics can accurately detect threats in encrypted traffic without needing to decrypt the data.  The technology uses NetFlow and Stealthwatch to feed packet flow dynamics and meta data flow analysis to pick out threats with 99.9% accuracy.

Threat Intelligence Director on Firepower 

The Threat Intelligence Director will be available on the FMC in Fall 2017 to enable 3rd party threat intelligence feeds beyond the current Talos services.  

Jasper Control Center 7 – 

The Jasper service provides real-time control and visibility of IoT deployments using cellular data connections.  New features include improved reporting, integration with other Cisco products such as Spark and Umbrella as well as an analytics package. 

Cisco Kinetic – 

Kinetic is another IoT tool that compliments Jasper by working with wifi and wired endpoints and runs on the new Catalyst 9000 switches.

My takeaway from this year’s Cisco Live conference is that Cisco has really turned a corner on their movement towards providing software solutions for the network.  Most significant is how they are integrating the analytics, automation and security solutions across many different network platforms.  Changes are coming in the way we design, implement and support networks. 

By Kevin Dresser, Solutions Architect

Tech News Recap for the Week of 07/17/17

If you had a busy week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 07/17/2017!

What your IT disaster recovery plan should cover. How to make hybrid IT simple. New password stealing malware on the horizon. What SDN is and where it’s going next. Cloud spending expected to grow 21% by 2021 and more tops news this week you may have missed! Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

Microsoft

  • Windows 10 virtualization available from Microsoft Cloud partners starting this fall
  • Microsoft revenues set to improve as cloud services gain traction

Cloud

VMware

  • Amazon, VMware rumored to be developing data center software
  • VMware cloud strategy claims new territory with Wavefront acquisition

Security

  • New password-stealing malware spreads rapidly thanks to rock-bottom pricing
  • IBM Z mainframe has built-in encryption to fight ‘epidemic of data breaches’
  • FedEx said TNT Petya attack financial hit will be material, some systems won’t come back
  • Top cloud security controls you should be using
  • Expect bigger and more complex DDoS attacks

Download our recent webinar to find out how cloud is killing traditional help desk, and learn about what end users need now to stay productive and happy. By Jake Cryan, Digital Marketing Specialist

Tech News Recap for the Week of 07/10/17

If you had a busy week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 07/10/2017!

The difference between SDN and NFV. DevOps lessons learned from IT leaders. Cisco buys networking security startup, Observable Networks. Azure Stack is ready to order from Dell EMC, HPE and Lenovo. Microsoft improves Azure’s analytical capabilities with Cloudyn acquisition. The power of cloud-based data analytics and more tops news this week you may have missed!

Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

Cisco

Microsoft

Cloud

VMware

Security

Download our recent webinar to find out how cloud is killing traditional help desk, and learn about what end users need now to stay productive and happy.

By Jake Cryan, Digital Marketing Specialist

Tech News Recap for the Week of 07/03/17

If you had a busy 4th of July week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 07/03/2017!

10 digital transformation must-reads. Dell targets SMBs with new virtualization suite. How to drive network agility through SDN. Massive WWE leak exposes 3 million wrestling fans’ addresses, ethnicities, and more. How to minimize file-less malware infections and more tops news this week you may have missed!

Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

Cisco

  • Cisco Live 2017: Chuck Robbins discusses networking, security and the acceleration of the Apple partnership

Microsoft

  • Office 365 and Digital Transformation: What CIOs need to know
  • Microsoft launches Workplace Analytics for Office 365 to boost employee productivity

Cloud

  • Nutanix introduces two new tools in quest to simplify hybrid cloud management

Security

  • Ukrainian police seize computers that spread global NotPetya attack
  • Five more ways to minimize fileless malware infections
  • Massive WWE data breach exposes 3 million wrestling fans’ addresses, ethnicities and more
  • Despite hype, ransomware accounted for only 1% of malicious programs in 2016, according to report

Download our recent webinar to find out how cloud is killing traditional help desk, and learn about what end users need now to stay productive and happy.

By Jake Cryan, Digital Marketing Specialist

Tech News Recap for the Week of 06/26/17

If you had a busy week last week and need to catch up, here’s a tech news recap of articles you may have missed for the week of 06/26/2017!

How hyper-convergence is changing the shape of IT. Petya ransomware hits at least 65 countries, traced to Ukrainian tax software. How micro-segmentation is the future. Microsoft is buying Cloudyn. How HCI simplifies the data center and more tops news this week you may have missed!

Remember, to stay up-to-date on the latest tech news throughout the week, follow @GreenPagesIT on Twitter.

Tech News Recap

Featured

IT Operations

Cisco

Microsoft

Cloud

  • 6 ways Cloud ERP is revolutionizing how services deliver results
  • Walmart takes its Amazon battle to the cloud
  • Overspending in the cloud: Lessons learned
  • It takes two: Box, Microsoft expand partnership to the cloud
  • Google deal with Nutanix shows its cloud strategy is broadening

Security

Download our recent webinar to find out how cloud is killing traditional help desk, and learn about what end users need now to stay productive and happy.

By Jake Cryan, Digital Marketing Specialist

The Shifting Needs of Cloud-Era End Users

Help Desk Cloud

Click here to download our recent webinar:

How the Cloud Is Killing Traditional Help Desk

As we enter the cloud era, most people are focused on what, where, and why when it comes to cloud. They want to know; how do I architect it? How do I migrate to it? And how do I operate it? Once the transition is made, the question is then, how does it affect how I support my users? Also, what is the impact to my Help Desk team? Given a cloud framework, operations people need to be considered differently. Their positions were created to deal with issues IT already knew about. However, cloud changes the game. Since so much of the cloud is hidden, you can’t just refer to a guidebook to get some help, thus you do lose some sense of control. For example, if Office 365 rolls out a new update, when users connect it will look different because it updates automatically, and the users might not know what to do.

The issue is that today the traditional structured tiers of Help Desk aren’t the same. The old model won’t work anymore. In a traditional help desk model, Tier 1 handles the simpler questions while Tier 2 handles the more difficult, escalated challenges. But with the cloud, if the Help Desk cannot solve the issue, then they become the user and must open a ticket with the vendor or cloud provider, thus making coordination more difficult and less efficient.

That is not to say that transitioning to the cloud doesn’t have many perks and can greatly contribute to efficiency. But it’s crucial to plan for the impact that your company’s cloud strategy will have on your Help Desk and end user support.  There are a variety of variables that must be considered when moving to the cloud, including more training, re-architecting the way Help Desk is built, and turning it into a Help Hub. Help Desk is changing drastically: it is the hub for communications and you need to be able to provide that conduit to other, additional help avenues and take incident ownership to maximize your users’ productivity. During our recent webinar, How the Cloud Is Killing Traditional Help Desk, we dove deeper into this and provided you with the questions that should be asked and the solutions to common cloud-era Help Desk challenges.