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Monthly Archives: March 2019
How ideal DevOps recruitment requires a mix of soft and technical skills
If you want to get ahead in DevOps, then automation and process skills are vital – but don't forget the soft skills either.
That's the key finding from a new report by the DevOps Institute. The study, titled Upskilling and which polled more than 1,600 people, found a distinct correlation between 'must-have' and 'nice to have' skill sets. Automation, cited by 57% of respondents as must-have, beat out process (55%) and soft skills (53%). Of those in the process department, software development lifecycle, cited by 47% of respondents, was of the most interest, ahead of understanding process flow and analysis (46%) and Agile methodologies (42%).
When it came to recruitment, there is an equal balance between those looking for soft skills and those looking for technical skills both for internal and external hiring. For C-level executives and IT management, business skills – communication, influencing, negotiation and strategic thinking – were considered particularly important. Yet only 23% of individual contributors – compared with 47% of IT and 43% of C-suite – said these skills were very important.
In terms of specific adoption rates, the research found 43% of organisations were at project-level adoption, while 19% were enterprise-ready and 15% were only at the planning stage. 55% of respondents said they were 'knowledgeable' about DevOps, compared with 22% who said they were very knowledgeable. 22% said they either had very little knowledge or no familiarity.
It is evident, therefore, that different skills are required. Ultimately, professionals need to build their automation and process know-how, while soft skills need to be looked at in terms of collaboration, problem-solving, and sharing and knowledge transfer.
"We found the majority of leaders within the organisations we surveyed are hiring from within and are willing to develop an individual's abilities and provide opportunities," said analyst Eveline Oehrlich of Forrester Research. "Hiring managers see the DevOps human as a creative, knowledge-sharing, eager to learn individual with their skill sets and abilities being shareable. Our study provides insight into what skills the DevOps human should develop, in order to help drive a mindset and a culture for organisations and individuals."
You can read the full report here (email required).
Read more: Four reasons why your company might not be ready for DevOps just yet
Interested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.
Zoho Books review: Everything but the kitchen sink
Indian Software-as-a-Service giant Zoho is among the cloud-based accounting software firms working with HMRC to ensure that VAT registered companies are all set to use the new Making Tax Digital reporting process from the beginning of April 2019.
Zoho has European data centres in the Netherlands, rather than the US, so doesn’t have to rely on the sometimes controversial EU-US Privacy Shield data protection framework. Zoho’s European data centres are covered by the UK’s decision to regard all EEA member states as meeting adequate data protection requirements, even in the case of a no-deal Brexit.
Priced in dollars, no matter where you are in the world, Zoho Books is a very competitive option across its subscription tiers. There are three, scaled to fit micro, small and medium businesses respectively.
Priced at $9 (£6.83), Zoho Books Basic supports one user, with an extra account for inviting your accountant, with up to 50 contacts and five automated workflows. Workflows allow you to automate some features, for example sending email instructions to the relevant shipping and packing department when a sale is made, automatically applying discounts to large orders, or webhooks to send text messages to clients or suppliers when bills are paid.
It has a standard but useful set of core features: bank reconciliation, custom invoices, expense tracking, projects and timesheets – which are rare to find in entry-level accounting suites – plus recurring transactions and sale approval so staff sales can be double-checked if needed.
For $19 (£14.42), you get Zoho Books Standard, with support for 500 contacts, two users plus your accountant, and 10 automated workflows or modules. Extra features include the ability to log bills, issue vendor credits, use reporting tags, require purchase approval and receive SMS notifications.
The top Professional tier, which costs $29 (£22.02), has unlimited contacts,10 user seats, purchase and sales orders, an inventory for basic stock control and support for a custom domain name.
Unusually, all three support multiple currencies. You can also connect a variety of other Zoho cloud-based business tools for project management, analytics, CRM and more.
Zoho Books review: Setup and configuration
Once you’ve signed up for Zoho Books, you’re prompted to give your client portal a unique name, set your opening balances, edit the default Chart of Accounts or import your own, configure direct feed links to your bank accounts and invite staff and your accountant to access your books. This simple to-do list is clearly described and helps you transition your accounts into Zoho with a minimum of fuss.
Zoho has a particularly detailed set of fields for opening balances, which allow you to track specific expenses, assets, liabilities and equity, as well as the overall status of your accounts receivable and payable.
If you have a lot of invoices due when you set your starting balances, Zoho warns you that your total debits and credits don’t balance – this isn’t actually a problem for the software, although the exclamation-mark emblazoned alert pop-up makes it look like one. It is important to make sure that your opening balances are correct, though, and Zoho helpfully takes you through a confirmation screen to ensure this, while providing information on how to correct any errors in future.
Similarly, we appreciated being prompted to check over Zoho’s default Chart of Accounts. It’s simple by design, with just a few standard categories common to every business, but it’s easy to add more – for example, you may wish to create separate entries for the sale of goods and sale of services.
The final suggestions direct you to set up a bank feed and give others access to your accounts if they need it, and there’s where the Getting Started section leaves you to it. Users new to cloud-based accounting software would probably welcome a bit more hand-holding when it comes to configuring features like invoices, bills and time tracking for projects.
Zoho Books review: Banking
Like most cloud-based accounting suites, Zoho Books can link directly to your online banking service to import transactions. This worked smoothly, although to complete some bank connection we had to search for our bank, sign in, and then search again to be taken to a screen that allowed us to choose which of our accounts we wished to connect.
A wide range of British high street, business and international banks are supported, as well as PayPal. However, support for recent digital challenger banks is very thin on the ground, with no sign of TransferWise, Shine, ING or Revolut, among others.
Fortunately, it’s very easy to add banks and upload statements manually, whether that’s because your bank isn’t featured or because you simply prefer not to give your accounting suite read access to your bank accounts.
Just select Add bank or credit card from the Banking screen, then hit the big blue ‘Enter your account manually’ button. You’ll be prompted to give the account a name, select its currency and details such as account number or IBAN. You’re then prompted to upload a statement in CSV, TSV, OFX, QIF or CAMT.053 format.
With that done, you can reconcile your transactions, assigning them to clients, suppliers and expenses and matching them against bills and invoices – once you’ve created them. Small and micro business owners, in particular, will appreciate clearly defined categories for drawings, which not all accounting suits make so visible.
Zoho Books review: Invoicing, customers and bills
Although it’s not highlighted in the getting started guide to the extent that we’d expect, it’s hard to fault Zoho’s invoicing workflow. When you create an invoice for the first time, you’re asked to configure how you handle discounts. When you set an invoice number, a pop-up immediately asks you how you’d like to handle future invoice numbering – for example by continuing from a specific number.
And when you enter a customer name, a window pops up so you can add them as a contact, including details on the currency and payment terms for the specific customer. There are fields for their social media details, and you can even enable an online portal that customers can use to access and pay their invoices. A wide range of online payment providers, including PayPal, Stripe and Worldpay, are supported.
You can save invoices as drafts, although they’ll have to have at least one named item in them before you can do so. Quick invoice creation, along with fast add options for customers, vendors, bills, expenses, inventory, owner drawings and more, is instantly available via a small blue plus button at the top of the screen.
Bills and expenses work in much the same way, complete with support for attached images of receipts, and there are sample CSV and XLS forms to help you bulk upload invoice and bill data, which is helpful if you’re moving across from another accounting suite.
Zoho Books review: VAT returns and other tax support
Zoho Books fully supports HMRC’s electronic Making Tax Digital system, and also provides tools for tracking VAT MOSS for European sales.
For MTD, you’re taken through the process of connecting your HMRC account, after which a VAT Filing module will be available in the main left-hand navigation bar. From there, you’ll be able to generate VAT returns at the click of a button, check them over, make any necessary adjustments and submit them to HMRC.
Unfortunately, payroll support – and all related tax and deduction handling – is conspicuous by its absence. Zoho Payroll isn’t currently available outside the US and while the company is looking into integration with third-party payroll services, it can’t specify when this feature will be available. For now, you’ll have to use another service to handle payslips, PAYE and pensions and simply log those outgoings in Zoho Books.
Zoho Books review: Inventory, time tracking and integrations
Zoho Books is packed with features and also integrates with other Zoho cloud-based business tools, such as Expense, Subscriptions, Inventory and Checkout and CRM, plus document autoscanning that can automatically transcribe 50 items of paperwork a month. However, these cost extra.
But plenty more is built into the standard subscription and ready to go. For Professional subscribers, the Zoho Books Items tool can handle complex, illustrated price lists and inventory tracking, providing simple and effective stock management for sales-oriented businesses. Using its Time Tracking tools, available at all tiers, you can bill by staff, project or task hours and add multiple Zoho Books users to projects in order to track their time.
This is made easy by the Zoho Books mobile apps which, as well as real-time and post-dated time logging for users, provide handy shortcuts for adding expenses, invoices and contacts on the move, and a near-complete replica of the desktop browser features, from banking and reconciliation to reports, with the exception of VAT filing.
Zoho Books review: Interface
Zoho Books looks nice, is easy to read and presents all its information clearly, but it lacks the generous guidance and help of many other online accounting suites. We found that it took a little longer to learn our way around than in rival products from Xero, Sage and Quickbooks.
Its sidebar behaviour is also sometimes inconsistent. Click on Dashboard, Contacts, Banking or Reports, and a new screen opens with options or data to view. However, the Items, Sales, Purchases, Time Tracking and Accountant tabs all open up further sub-menus rather than an overview screen.
Fortunately, once you’ve learned the ropes, everything becomes second nature, even though we’d have appreciated an integrated help interface rather than being redirected to a separate support portal to search for answers.
Zoho Books review: Verdict
Zoho Books provides an excellent set of tools for managing your business’s incomings, outgoings and VAT. Its top tier is great for sales-oriented businesses that need inventory tracking. Small businesses with international clients will be pleased to note that multicurrency support, time tracking and integrated VAT returns are supported at all tiers. The only major downside is that it doesn’t have any kind of payroll facility.
However, a wealth of features at even lower subscription tiers, along with the current strength of the pound relative to Zoho’s US dollar pricing, makes this a very worthwhile choice for a small business on a budget, particularly if you already use an external payroll service.
Okta to buy automation startup Azuqua for $52.2m
Okta has announced it will buy Seattle-based automation business Azuqua in a deal worth $52.5 million.
The startup has developed the technology to integrate data stored on different databases into one system; for example, CRM platforms, employee management or other places where data often sits without being used or analysed.
Okta’s CEO, Todd McKinnon hasn’t revealed exactly how Okta will use Azuqua’s Workflow automation tech, only that it’ll “supercharge it”, but it’s likely it will be added to Okta’s workplace software solutions, potentially synching employee details across a business’s HR and payroll applications.
Other potential uses are for customer management, helping Okta move into the consumer data management space – a move enabled by the acquisition of Stormpath two years ago.
Azuqua’s existing customers will become Okta’s, and the company will ensure those already using the tech are fully supported during the transfer. They will then be moved over to Okta’s lifestyle management platform.
“Strategically, we’re pretty excited about where this positions us next to Microsoft and Salesforce,” McKinnon told Fortune.
Azuqua has attracted a lot of investment from venture capitalists and was started up by ex-Microsoft employees, making it a pretty solid company to place bets on. However, one of its founders – chief technology officer, Craig Unger left last year to set up another automation business focusing on workplace compliance.
“With Okta and Azuqua, IT teams will be able to use pre-built connectors and logic to create streamlined identity processes and increase operational speed,” Okta co-founder and COO Frederic Kerrest said.
“And, product teams will be able to embed this technology in their own applications alongside Okta’s core authentication and user management technology to build…integrated customer experiences.”
ScaleMP to Exhibit at @CloudEXPO Silicon Valley | @ScaleMP #Cloud #CIO #SMP #VirtualSMP #SDN #SDDC #Serverless #Kubernetes
ScaleMP is the leader in virtualization for in-memory high-end computing, providing higher performance and lower total cost of ownership as compared with traditional shared-memory systems. The company’s innovative Versatile SMP (vSMP) architecture aggregates multiple x86 systems into a single virtual x86 system, delivering an industry-standard, high-end shared-memory computer. Using software to replace custom hardware and components, ScaleMP offers a new, revolutionary computing paradigm. vSMP Foundation is a software-only solution that reduces overall system (CAPEX) and management complexities (OPEX) costs. vSMP Foundation aggregates up to 128 x86 systems to create a single system with up to 32,768 cpus and up to 2 PB of shared memory.
Google Cloud to Present at @CloudEXPO NY | @GoogleCloud @LV1999 #AI #CIO #ArtificialIntelligence #DigitalTransformation
Enterprises are striving to become digital businesses for differentiated innovation and customer-centricity. Traditionally, they focused on digitizing processes and paper workflow. To be a disruptor and compete against new players, they need to gain insight into business data and innovate at scale. Cloud and cognitive technologies can help them leverage hidden data in SAP/ERP systems to fuel their businesses to accelerate digital transformation success.
Demystifying the multi-cloud strategy: The key steps organisations need to take today
The cloud industry is moving at lightning speed, with enterprise adoption of multi-cloud becoming increasingly mainstream due to the need for faster digital transformation. Gartner predicts that 90% of organisations will adopt hybrid infrastructure management capabilities by 2020.
There are, of course, many benefits to deploying a multi-cloud strategy, including mitigating the risk of disaster through a single point of failure, business agility and cost saving. Having said this, multi-cloud should not be used as a silver bullet to save on costs – cloud pricings fluctuate on a daily basis between vendors. For me, the main benefit of using multi-cloud is agility – IT managers are able to get the best possible cost whilst also avoiding vendor lock-in.
Today, many organisations employ at least three cloud providers in order to have to the agility to move their workloads around as and when they please. In fact, a 2018/2019 survey by Pierre Audoin Consultants found that organisations now typically run services from up to nine cloud providers.
This approach can certainly pay off, if done correctly. Unfortunately, all too often businesses succumb to common pitfalls. In a multi-cloud environment, challenges of scale and complexity only increase. Below, I’ve demystified the process so you can get the most out of a multi-cloud strategy for your business.
Let’s get up on cloud nine
There are several steps that organisations should undertake when it comes to taking on multi-cloud.
Firstly, employing a cloud management solution that enables your business to have full visibility of your environment and direct line of sight into costs. Quite often multi-cloud strategies fall at this first hurdle and don’t select a partner with the right credentials, leading to disappointment later on as cost spikes unexpectedly and teams struggle for data on things like cloud usage, performance and security.
The second step is to embrace automation. Why spend time doing manual work when there’s a simpler, more efficient way? The right platform will uncover efficiencies by automating certain business processes as well as offering the option of granularly detailing your bill – identifying areas of highest spend and enabling lights on/lights off policies.
Lastly, don’t underestimate the benefit of having an extra set of eyes and the input of seasoned cloud experts. A third party which can be critical about your environment, but who ultimately has your back and is there to save you time (and money).
Still not convinced?
There are numerous issues that can arise when an organisation lacks visibility over its multi-cloud infrastructure. One of the most frequent is ‘bill shock’ – that nasty surprise on receiving your monthly cloud bill.
Similarly to receiving an unexpected mobile phone bill after going travelling, a company can be easily confronted with out of control expenses with little justification from the provider as to why.
This then creates a real-life domino effect. Uncovering the root cause eats up time and resources, when an automation platform would have spared everyone the pain. A good cloud management provider should tidy up your infrastructure in a matter of hours and can then work to put ongoing solutions in place to prevent further headaches in the future.
The forecast is bright
Looking to the future, we will likely see customers continue to have multi-cloud and hybrid environments, and a corresponding urgency for a platform which can support their business needs and optimise their infrastructure. Companies no longer debate the benefits of cloud computing – they’re all in on the cloud, and have realised that using multiple public clouds, be it AWS or Azure or Google, offers added gains with respect to flexibility and agility.
In today’s world, being able to manage your cloud environments however and wherever you want should be the default, not a ‘nice to have’.
We will continue to see a rapid shift to hybrid and public cloud from major industry players. Business leaders will increasingly need to deploy tools that can not only analyse the whole IT infrastructure on an ongoing basis, but can also provide the best services without making them lift a finger.
With the right devices in place, organisations can address this need for agility and flexibility through advocating a multi-cloud approach, one that truly allows businesses to accelerate their digital transformation.
Interested in hearing industry leaders discuss subjects like this and sharing their experiences and use-cases? Attend the Cyber Security & Cloud Expo World Series with upcoming events in Silicon Valley, London and Amsterdam to learn more.
CloudEXPO TV Interview with @TotalUptime at @CloudEXPO New York | #Cloud #CIO #SaaS #PaaS #DataCenter #DigitalTransformation
Data center, on-premise, public-cloud, private-cloud, multi-cloud, hybrid-cloud, IoT, AI, edge, SaaS, PaaS… it’s an availability, security, performance and integration nightmare even for the best of the best IT experts.
Organizations realize the tremendous benefits of everything the digital transformation has to offer. Cloud adoption rates are increasing significantly, and IT budgets are morphing to follow suit. But distributing applications and infrastructure around increases risk, introduces complexity and challenges availability at every turn.
To embrace DX and to come out on top, there are four underlying principles that should guide you. Understanding these four essentials along with their relevance and impact will elevate you to DX Hero status now. Jonathan will provide a high-level overview of these principles and how some of his organization’s clients have embraced them with resounding success.
StackRox Enhances Kubernetes Security | @KubeSUMMIT @StackRox #CloudNative #Serverless #DevOps #Docker #Kubernetes
The StackRox Kubernetes Security Platform enables companies to automatically and instantly check for compliance, identify gaps or non-compliance with controls, obtain clear and detailed remediation information, and provide evidence of compliance ahead of audits. Pre-built reports and drill-down capabilities provide the flexibility to meet the various requirements of audit, compliance and security teams.
DevOps with Expanded Security | @DevOpsSUMMIT @TripwireInc #CloudNative #DevOps #Serverless #Docker #Kubernetes
DevOps environments can look dissimilar from one organization to another, and – depending on organizational requirements or use cases – preferred container registries, tools and workflows can all be different said Tim Erlin, vice president of product management and strategy at Tripwire. “We’ve expanded our DevOps security solutions to work with numerous environments in order to help more organizations embed security into their DevOps practices. By building consistent security practices between DevOps environments and the rest of the organization, Tripwire helps incorporate security consistently across the DevOps life cycle – from build to pre-deployment to production.