(c)iStock.com/Dmitrii_Guzhanin

By Mary McCoy

There’s no denying the importance of effective backup and data protection technology in today’s IT landscape. Ensuring that customer information is properly protected – and accessible at all times – is an absolute necessity.

For managed IT service providers (MSPs), the challenge lies in finding the right backup technology that can give them even a slight edge against the competition. True to its name, Continuous Data Protection (CDP) technology can provide exactly that. Here’s how.

What is continuous data protection? 

Continuous Data Protection (CDP) is a cost-effective and resource-efficient alternative to traditional backup technology. Legacy backup solutions are becoming less desirable for small businesses and impractical for MSPs because they create an image of the entire system every time a backup runs. In contrast, CDP allows you to store data more efficiently by backing up at the block level. In other words, the technology looks at changes, “or deltas,” in the data set and only executes backups of these blocks, rather than the entire file. So, for instance, if you need to back up a client’s budget spreadsheet, you have the flexibility of backing up only those file changes that occurred since the last restore point, rather than creating an entire new copy of the full document. Scale this up to the level of client sites with multiple servers and dozens of desktops and storage savings become remarkable.

Let’s examine the benefits further. Here are four reasons why your backup solution should be powered by CDP:

More frequent backups

Does your current backup window frustrate your technicians? Perhaps they’d like to schedule backups more frequently, but with the time it takes to successfully complete a single backup it’s just not feasible. The amount of data your clients amass grows at an exponential rate. If you’re using a traditional backup solution, as the amount of data that needs to be processed increases, each new backup will become agonisingly slower. At some point – and paradoxically, this point is reached quickly – your techs will be forced to schedule backups during less ideal, low-activity periods like weekends or after-hours. And if they run into backup failures and are forced to work maintenance during those off hours, you may end up paying higher labour overhead!

Rather than incur these costs and restrain your team in this way, leveraging Continuous Data Protection technology provides a shorter backup window, enabling techs to take more frequent backups and shrinking your recovery point objective (RPO).

Minimal impact on server performance

Just as any person can become “brain fried” when absorbing too much information all at once, servers can slow or even go offline indefinitely if overtaxed. Just think about how DDoS attacks crash systems by flooding servers with series of packets, data, or transactions. Though the slowness associated with traditional backups described above isn’t as severe, it is directly related to server performance. When your brain is fried, how productive are you? At some point, you reach your limit and give out. Hey, that latest episode of Westworld isn’t going to watch itself, right? Servers act similarly. By nature of how traditional backups work, legacy solutions require servers to not only read but store significantly more data. Conversely, CDP doesn’t ask for too much all at once. With it, servers only have to process incremental changes that occur between backups so you don’t have to worry about overwhelming and exhausting system resources for long periods of time. 

Server performance directly impacts your clients’ ability to maintain uptime and productivity. Unplanned downtime and business inefficiency can severely harm their profitability and, in turn, strain the relationship you’ve built with them. If you’re running a traditional backup during business hours and a service disruption occurs, depending on the damage, you could lose that client. Rather than running that risk or boxing yourself into a corner with off-hours backup windows, continue to be your clients’ trusted advisor by offering Continuous Data Protection.  

More efficient storage

What if you want to create an image capturing the state of your client’s server at every hour for an entire business week? CDP saves disk space by only storing the absolute minimum amount of data needed to represent the unique disk sectors for those points in time. Because you only need to perform a full backup once, you are essentially recycling that data over and over again without taking up any extra disk space. 

By eliminating the heavy disk usage that’s become synonymous with traditional data backups, CDP offers an innovative and smart alternative to legacy data backup methods and technologies. A relief to your bottom line, it minimises the amount of storage used on the appliance or in the cloud, keeping storage costs low and more manageable. 

Increased client confidence 

Clients shouldn’t have to choose between data protection and system performance. With CDP, they don’t have to! As their virtual CIO, you can provide the peace of mind they need to continue running their business securely and efficiently. It’s no longer enough to simply offer data backup. Business continuity is now the new standard, but one not supported by traditional backup solutions. Even if you’re performing nightly backups, day-old recovery points don’t cut it anymore. The modern, increasingly mobile workforce demands 24x7x365 access to data. Should disaster strike, they need to be able to resume business operations ASAP.

As savvy computer users, you know to “save often” when working in any document for an extended period of time. Otherwise, if your computer crashed, you’d have to make up hours of work. The same analogy applies here. Since CDP allows you to take more frequent backups, clients receive improved recovery points, resulting in less data loss and increased productivity. Additionally, they’re able to maintain business efficiency because the block-level backups you schedule during the work day won’t consume network bandwidth. 

What do all of these benefits add up to? Increased client confidence. Considering that managed IT services is a business built on relationships, the more trust you can instil in your team and technology, the better. Client satisfaction should be at the centre of every key decision you make, like evaluating which backup and disaster recovery (BDR) platform is right for you. If the IT solutions you offer impede their ability to expand their business, you’ll soon face the same stagnated growth.

BDR is a core technology in today’s IT landscape and an absolute must-have in any MSP portfolio. And while effective security and data protection are essential features in any BDR solution, it’s also important to find an offering that’s efficient and cost-effective. By intelligently identifying and backing up only data which has changed and minimising server impact, Continuous Data Protection technology offers a smart and scalable backup methodology that can help MSPs effectively protect client data while maximising their margins.

Editor’s note: Continuum has put together a business continuity content pack which aims to help generate more BDR leads with minimal effort – this includes a ‘getting started’ guide as well as customisable, white-label sales and marketing collateral. You can find out more here.

The article ‘4 Benefits of BDR Powered by Continuous Data Protection’ first appeared on Continuum Blog.

(c)iStock.com/Dmitrii_Guzhanin

By Mary McCoy

There’s no denying the importance of effective backup and data protection technology in today’s IT landscape. Ensuring that customer information is properly protected – and accessible at all times – is an absolute necessity.

For managed IT service providers (MSPs), the challenge lies in finding the right backup technology that can give them even a slight edge against the competition. True to its name, Continuous Data Protection (CDP) technology can provide exactly that. Here’s how.

What is continuous data protection? 

Continuous Data Protection (CDP) is a cost-effective and resource-efficient alternative to traditional backup technology. Legacy backup solutions are becoming less desirable for small businesses and impractical for MSPs because they create an image of the entire system every time a backup runs. In contrast, CDP allows you to store data more efficiently by backing up at the block level. In other words, the technology looks at changes, “or deltas,” in the data set and only executes backups of these blocks, rather than the entire file. So, for instance, if you need to back up a client’s budget spreadsheet, you have the flexibility of backing up only those file changes that occurred since the last restore point, rather than creating an entire new copy of the full document. Scale this up to the level of client sites with multiple servers and dozens of desktops and storage savings become remarkable.

Let’s examine the benefits further. Here are four reasons why your backup solution should be powered by CDP:

More frequent backups

Does your current backup window frustrate your technicians? Perhaps they’d like to schedule backups more frequently, but with the time it takes to successfully complete a single backup it’s just not feasible. The amount of data your clients amass grows at an exponential rate. If you’re using a traditional backup solution, as the amount of data that needs to be processed increases, each new backup will become agonisingly slower. At some point – and paradoxically, this point is reached quickly – your techs will be forced to schedule backups during less ideal, low-activity periods like weekends or after-hours. And if they run into backup failures and are forced to work maintenance during those off hours, you may end up paying higher labour overhead!

Rather than incur these costs and restrain your team in this way, leveraging Continuous Data Protection technology provides a shorter backup window, enabling techs to take more frequent backups and shrinking your recovery point objective (RPO).

Minimal impact on server performance

Just as any person can become “brain fried” when absorbing too much information all at once, servers can slow or even go offline indefinitely if overtaxed. Just think about how DDoS attacks crash systems by flooding servers with series of packets, data, or transactions. Though the slowness associated with traditional backups described above isn’t as severe, it is directly related to server performance. When your brain is fried, how productive are you? At some point, you reach your limit and give out. Hey, that latest episode of Westworld isn’t going to watch itself, right? Servers act similarly. By nature of how traditional backups work, legacy solutions require servers to not only read but store significantly more data. Conversely, CDP doesn’t ask for too much all at once. With it, servers only have to process incremental changes that occur between backups so you don’t have to worry about overwhelming and exhausting system resources for long periods of time. 

Server performance directly impacts your clients’ ability to maintain uptime and productivity. Unplanned downtime and business inefficiency can severely harm their profitability and, in turn, strain the relationship you’ve built with them. If you’re running a traditional backup during business hours and a service disruption occurs, depending on the damage, you could lose that client. Rather than running that risk or boxing yourself into a corner with off-hours backup windows, continue to be your clients’ trusted advisor by offering Continuous Data Protection.  

More efficient storage

What if you want to create an image capturing the state of your client’s server at every hour for an entire business week? CDP saves disk space by only storing the absolute minimum amount of data needed to represent the unique disk sectors for those points in time. Because you only need to perform a full backup once, you are essentially recycling that data over and over again without taking up any extra disk space. 

By eliminating the heavy disk usage that’s become synonymous with traditional data backups, CDP offers an innovative and smart alternative to legacy data backup methods and technologies. A relief to your bottom line, it minimises the amount of storage used on the appliance or in the cloud, keeping storage costs low and more manageable. 

Increased client confidence 

Clients shouldn’t have to choose between data protection and system performance. With CDP, they don’t have to! As their virtual CIO, you can provide the peace of mind they need to continue running their business securely and efficiently. It’s no longer enough to simply offer data backup. Business continuity is now the new standard, but one not supported by traditional backup solutions. Even if you’re performing nightly backups, day-old recovery points don’t cut it anymore. The modern, increasingly mobile workforce demands 24x7x365 access to data. Should disaster strike, they need to be able to resume business operations ASAP.

As savvy computer users, you know to “save often” when working in any document for an extended period of time. Otherwise, if your computer crashed, you’d have to make up hours of work. The same analogy applies here. Since CDP allows you to take more frequent backups, clients receive improved recovery points, resulting in less data loss and increased productivity. Additionally, they’re able to maintain business efficiency because the block-level backups you schedule during the work day won’t consume network bandwidth. 

What do all of these benefits add up to? Increased client confidence. Considering that managed IT services is a business built on relationships, the more trust you can instil in your team and technology, the better. Client satisfaction should be at the centre of every key decision you make, like evaluating which backup and disaster recovery (BDR) platform is right for you. If the IT solutions you offer impede their ability to expand their business, you’ll soon face the same stagnated growth.

BDR is a core technology in today’s IT landscape and an absolute must-have in any MSP portfolio. And while effective security and data protection are essential features in any BDR solution, it’s also important to find an offering that’s efficient and cost-effective. By intelligently identifying and backing up only data which has changed and minimising server impact, Continuous Data Protection technology offers a smart and scalable backup methodology that can help MSPs effectively protect client data while maximising their margins.

Editor’s note: Continuum has put together a business continuity content pack which aims to help generate more BDR leads with minimal effort – this includes a ‘getting started’ guide as well as customisable, white-label sales and marketing collateral. You can find out more here.

The article ‘4 Benefits of BDR Powered by Continuous Data Protection’ first appeared on Continuum Blog.

“Once customers get a year into their IoT deployments, they start to realize that they may have been shortsighted in the ways they built out their deployment and the key thing I see a lot of people looking at is – how can I take equipment data, pull it back in an IoT solution and show it in a dashboard,” stated Dave McCarthy, Director of Products at Bsquare Corporation, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

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“Qosmos has launched L7Viewer, a network traffic analysis tool, so it analyzes all the traffic between the virtual machine and the data center and the virtual machine and the external world,” stated Sebastien Synold, Product Line Manager at Qosmos, in this SYS-CON.tv interview at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.

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Regulatory requirements exist to promote the controlled sharing of information, while protecting the privacy and/or security of the information. Regulations for each type of information have their own set of rules, policies, and guidelines. Cloud Service Providers (CSP) are faced with increasing demand for services at decreasing prices. Demonstrating and maintaining compliance with regulations is a nontrivial task and doing so against numerous sets of regulatory requirements can be daunting task. CSPs need a foundation that provides a uniform, non-repetitive view across all the requirements.

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We’ve come across a lot of talk about “cloud-native” apps lately. (They even have their own foundation!) Developers build these apps specifically to run on a cloud-based infrastructure, with the kind of user interface we all expect from our apps now. Cloud-native applications are scalable, usable and flexible, usually packaged using containers.

It’s a step further in the cloud computing journey, and a step away from the way we used to conceive of apps. Application development happened for many years inside an IT bubble, with a long development and deployment lifecycle. They were used only in-house, on desktop computers, which were also on a strict, and non-agile, refresh cycle.

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Businesses and business units of all sizes can benefit from cloud computing, but many don’t want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why cloud management is a barrier to adoption and the role of AI in cloud deployment.

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(c)iStock.com/ngkaki

Cloud storage provider Box has announced its Q317 financial results, with revenue hitting a record $102.8 million (£81.3m), an increase of 31% on the same time last year.

Billings in the third quarter was $112.4m, up 26% from this time last year, while GAAP operating loss was at $37.8m, lower than expected. The company says it is on track to achieve positive free cash flow by the end of Q4, while its guidance has been raised to $397-$398m, up from $394-$396m.

“Our results this quarter were driven by our best-in-class retention rate, strong sales execution, and increased adoption of our newer products,” said Dylan Smith, co-founder and CFO of Box in a statement. “We also demonstrated significant progress in cash flow from operations, driving a year-over-year improvement of more than $10 million, and bringing us closer to achieving positive free cash flow in the current quarter.”

Highlights for the company in the most recent quarter included a new strategic partnership with Google, working with Facebook to help integrations for its Facebook Workplace product, as well as growing its paying customer base to more than 69,000 businesses, including Hertz, Southwest Airlines, and the US Department of the Treasury.

“The need for Box is clear,” Aaron Levie, co-founder and CEO of Box told analysts, as transcribed by Seeking Alpha. “Today, business content is spread across separate legacy systems, on-premises storage, disparate collaboration and workflow tools, and sync and share solutions. Every year enterprises spent tens of billions of dollars on content management technology that are no longer innovating, simplifying their competitive environment.”

Taking a question on what Box’s product will broadly look like in a couple of years, Levie noted that some of the company’s customers have 600 million objects stored in the platform. “The kind of capabilities that you’ll continue to see on our platform are things around advancing our governance solutions, advancing our enterprise content management capabilities, advancing our workflow options,” Levie said.

(c)iStock.com/ngkaki

Cloud storage provider Box has announced its Q317 financial results, with revenue hitting a record $102.8 million (£81.3m), an increase of 31% on the same time last year.

Billings in the third quarter was $112.4m, up 26% from this time last year, while GAAP operating loss was at $37.8m, lower than expected. The company says it is on track to achieve positive free cash flow by the end of Q4, while its guidance has been raised to $397-$398m, up from $394-$396m.

“Our results this quarter were driven by our best-in-class retention rate, strong sales execution, and increased adoption of our newer products,” said Dylan Smith, co-founder and CFO of Box in a statement. “We also demonstrated significant progress in cash flow from operations, driving a year-over-year improvement of more than $10 million, and bringing us closer to achieving positive free cash flow in the current quarter.”

Highlights for the company in the most recent quarter included a new strategic partnership with Google, working with Facebook to help integrations for its Facebook Workplace product, as well as growing its paying customer base to more than 69,000 businesses, including Hertz, Southwest Airlines, and the US Department of the Treasury.

“The need for Box is clear,” Aaron Levie, co-founder and CEO of Box told analysts, as transcribed by Seeking Alpha. “Today, business content is spread across separate legacy systems, on-premises storage, disparate collaboration and workflow tools, and sync and share solutions. Every year enterprises spent tens of billions of dollars on content management technology that are no longer innovating, simplifying their competitive environment.”

Taking a question on what Box’s product will broadly look like in a couple of years, Levie noted that some of the company’s customers have 600 million objects stored in the platform. “The kind of capabilities that you’ll continue to see on our platform are things around advancing our governance solutions, advancing our enterprise content management capabilities, advancing our workflow options,” Levie said.