Financial firms still stricken with fear of the cloud, survey shows

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Three quarters of businesses in the financial sector are still concerned about adopting cloud-based applications, according to survey data from the NCC Group.

The research, which surveyed CIOs from financial services firms with more than 1000 employees, saw that 72% of respondents fear the cloud because of concerns over data not being backed up, and issues of disaster recovery.

Two in five (40%) respondents aren’t currently using cloud because they fear sudden data loss on a mass scale, while three quarters (74%) of firms would need at least a week to implement a disaster recovery plan – 5% said it would take two to three months.

This is a particularly interesting admission given some of the scare stories from cloud computing firms over the past several months. These have ranged from the likes of Joyent and Autotask, which went down for a matter of hours, to vendors such as CodeSpaces, which was forced to cease trading altogether after what it described as a “well-orchestrated” DDoS attack.

“Without a proper disaster recovery plan, a company can quickly fall to its knees,” said Daniel Liptrott, managing director of NCC Group’s escrow division. “However, there are comprehensive backup solutions available to those using cloud applications, so businesses needn’t shy away from cloud adoption due to fear of data loss.”

Liptrott added that business spend an awful lot on cloud services, but comparatively little in keeping operations afloat. It’s an important point to make, and a part of the IT infrastructure companies seem to forget. As Gartner analyst Kyle Hilgendorf wrote, cloud exits are not nearly as sexy as cloud deployments – and your business can be brutally exposed when the proverbial excrement hits the air oscillating machine.

Recent figures from cloud provider Databarracks found that only 30% of smaller businesses had a business continuity plan in place, compared to 54% of medium organisations and 73% of large businesses.

Latest Australian cloud computing policy further adopts “cloud first” approach

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The latest draft of Australia’s federal cloud computing policy insists that agencies “must” adopt cloud so long as it’s fit for purpose, protects user data and represents value for money.

The 14 page paper, signed by minister for finance Mathias Cormann and minister for communications Malcolm Turnbull, aims to “reduce the cost of government ICT by eliminating duplication and fragmentation, and will lead by example in using cloud services to reduce costs, lift productivity and develop better services.”

Cloud services will have their value for money determined as per the Commonwealth Procurement Rules, and security of data assesses by the Protective Security Policy Framework. The government has issued a six step outline as a ‘high level approach to the process of evaluating cloud services’:

  • Assess information against legislative and regulatory requirements
  • Evaluate the market for cloud services including existing initiatives by other agencies
  • Determine the suitability of the cloud service against the information requirements
  • Procure and implement the cloud service
  • Monitor the cloud service for performance and compliance
  • Review the cloud service for ongoing benefits realisation

Adoption figures show a slow uptake, according to the report. Cloud procurements in AusTender – the centralised hub for business opportunities, cloud or otherwise – have only totalled $4.7m since July 2010. The Australian government spends approximately $6bn a year on IT.

As a result the report discusses key plans going forward, including evaluation of cloud services for new IT services, and the establishment of a Cloud Services Panel by January 2015. The key recommendation, however, is to move AusTender to a cloud based service, after an options analysis by the Department of Finance.

“Agencies have made limited progress in adopting cloud,” the report warns. “A significant opportunity exists for agencies to increase their use of cloud services through the Australian Government Cloud Computing Policy.”

Despite a few teething snags, the UK government’s G-Cloud programme is making steady progress, replacing the CloudStore with the Digital Marketplace for cloud procurements. Australia currently ranks third in the latest Asia Pacific cloud readiness survey, behind Japan and New Zealand, according to ACCA – an increase of four places from the previous year.

Read the full report here.

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Please enjoy our 2014 commercial.

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