Consumers have higher expectations of their telephony experience than they do of a web browsing experience. They expect the phone to connect instantly with minimal disruptions. The phone is already secure and phone numbers are used to make connections. Subscribers expect their phone service to work seamless across any network, anywhere, at any time. Subscribers will expect WebRTC into the enterprise to behave in the same manner.
In his session at WebRTC Summit, Douglas Tait, Global Director of Marketing for Telecommunications at Oracle, will look at the user experience and expectations of a WebRTC service and cover how a WebRTC service handles security, reliability, and interoperability within browsers and networks.