How often is an environment unavailable due to factors within your project’s control? How often is an environment unavailable due to external factors? Is the software and hardware in the environment up to date with the target production systems? How often do you have to resort to manual workarounds due to an environment?
These are all questions that you should ask yourself if testing environments are consistently unavailable and affected by outages. Here are three key metrics that you can track that can help avoid costly downtime.