According to a Greer Institute Workforce and Talent study, the 2020 workforce is both “the most educated and culturally diverse of any generation” and “notorious job-hoppers who dislike bureaucracy and distrust traditional hierarchies.” Given this, it is crucial for leaders to understand how best to motivate and engage this 2020 workforce and win the war for top talent.
To prepare for the globally distributed, highly collaborative, always on-the-go 2020 workforce, leaders need to start building the kind of workplace that can harness all this new technology. One of the most impactful places to start changing the way your company plans for, hires, and engages its talent is by understanding what is already possible with today’s cloud, mobile, and social technologies. The new workforce has a relentless consumer-grade expectation for mobile, social, and globally accessible tools with ubiquitous access to work. These expectations are challenging HR and IT leaders to deploy technology solutions to attract, retain, and manage their workforce while creating a collaborative, engaging employee experience.