Robotic process automation (RPA), a concept that has emerged over recent years, is still in a state of rapid evolution, existing without a clearly defined end-state or direction. As such, vendors are experimenting and pushing their products into uncharted waters – successfully or otherwise. Nonetheless, we can be sure that artificial intelligence and machine learning will continue to develop and impact on automation solutions as whole, even if at the moment these capabilities do not frequently exist within the RPA space.