As the technology evolves, so do the roles of the IT Department. There is a sea change whereby an effective organization doesn’t need those to plug in cables and write endless code as much as to recognize and broker IT needs for the betterment of the enterprise.
There are a lot of experts and process gurus who are more qualified than I to tell you how to manage change. They will offer a great deal of high level advice such as “define the vision,” “create a change proposition,” “promote staff input to shape the solution.” And these are very wise nuggets of advice. And we (in IT) are at a crossroads for change. The landscape of the role, the challenges of the responsibilities, the tools of the trade are all evolving.