Part 2 | Understand the Impact of IT on Business

Part 2 of a two part blog series looking at the journey enterprise IT departments take as they increasingly seek to understand the relationships and impact of IT infrastructure performance on application performance and business services.
Through observation, Fred notices that even though his alarms, based on dynamic baselines, catch problems in his environment, they’re also catching busy days, quiet days, and even slightly odd days. He starts to realize that just looking at the level of metrics is necessary, but not sufficient. Fred also needs to look at how the metrics work together – he needs statistical correlation.

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