Research from Host Analytics and Dimensional Research reveal IT is spending significantly for cloud services. And CIOs are practicing what they preach, as IT departments outpace all other business units in cloud adoption, according to an article on CIO.com
Cloud technology surveys – which either impart widespread corporate cloud adoption or give warning to the over-exuberant – are relatively common in IT, frequently separated only by minor distinctions. What differentiates the various studies, however, is what motivated the research in the first place and what are the authors trying to confirm (or dispel), according to CIO.com.
Such is the case with a new body of research – underwritten by Host Analytics and mined this past May from Web-based interviews with 348 CIOs and IT professionals by Dimensional Research:
“The findings suggest a heightened optimism by CIOs concerning the value and benefits of cloud technology. Indeed, chief among Dimensional’s results is the assertion by 92 percent of CIOs and IT professionals participating in the survey that cloud technology is good for business, with 67 percent contending that it helps deliver better systems for less money. Such is CIOs’ rising enthusiasm for the cloud that it outstrips even that of their IT staff, as 81 percent of IT managers believe the cloud presents a business benefit.”
ZapThink Named “Media Sponsor” of Cloud Expo Silicon Valley
SYS-CON Events announced today that ZapThink has been named “Media Sponsor” of SYS-CON’s 11th International Cloud Expo, which will take place on November 5–8, 2012, at the Santa Clara Convention Center in Santa Clara, CA.
ZapThink, A Dovèl Technologies Company, is an advisory and training firm and master of Service-Oriented Architecture (SOA), Enterprise Architecture, and architectural approaches to Cloud Computing.
For more information, visit http://www.zapthink.com.
Cloud Expo 2012 Silicon Valley, November 5–8, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.
Dropbox Supersizes
Dropbox has doubled the space in its existing $99-a-year Pro 50GB and $199-a-year 100GB cloud storage plans without raising prices and introduced a new $499-a-year 500GB plan.
It says it’s responding to user demand though it’s really more a matter of trying to keep up with the competition. Google Drive only costs $60 a year for 100GB and Microsoft’s SkyDrive is $50 a year for 107GB.
Current Dropbox Pro users have been automatically updated to the added space, and all new Pro users can sign up access the new 100GB, 200GB and 500GB plans.
Cloud Expo Silicon Valley: The Wiring Behind the Cloud
APIs are no longer a technical nice-to-have. Now APIs are a necessary business tool for startups to scale, much as Twitter and Facebook used theirs to reach more users.
In his session at the 11th International Cloud Expo, Adam DuVander is Executive Editor of ProgrammableWeb, will show that this is doubly true in the cloud. APIs are the wiring that connects the cloud to apps on tablets, smartphones or TVs. APIs can also speed up business development, even between startups and larger companies. With an API, business relationships become easier, because there’s a defined process waiting for a connection.
Xerox Acquires UK-based WDS for Wireless Customer Experience Management
Xerox has signed a definitive agreement to acquire WDS, a firm that provides technical support, knowledge management and related consulting to the world’s largest wireless telecommunication brands.
WDS uses a proprietary cloud-based platform called GlobalMineTM to capture, analyze and manage millions of technical support interactions across thousands of different mobile device types. WDS uses this data to help clients adjust, in real-time, any systemic issues and/or customer experience problems that their end-users may be experiencing with their devices or service.
Based in the United Kingdom, WDS has over 2,000 employees in the United States, United Kingdom, South Africa, Singapore, Australia and New Zealand.
“WDS’s expertise in the telecommunications industry strengthens Xerox’s already broad portfolio of customer care solutions – differentiating us as a trusted partner for a rapidly evolving industry that requires reliable, accessible and scalable ways to support the complexity of their consumers’ needs,” said Chris Tranquill, president of the Xerox Telecommunications and Technology group.
Through its more than 48,000 call center employees who support clients in 150 locations, Xerox is a leading provider of customer care solutions, handling more than a million consumer interactions every day via the phone and Web.
Founded in 1995, WDS is led by CEO David Ffoulkes-Jones, who will continue with the company after the acquisition closes. “By focusing on the customer experience, wireless brands can drive greater loyalty and differentiation,” said Ffoulkes-Jones. “With Xerox, we now have the ability to accelerate our global expansion, add more value to our customers and deliver greater opportunities to our employees.”
Xerox Acquires UK-based WDS for Wireless Customer Experience Management
Xerox has signed a definitive agreement to acquire WDS, a firm that provides technical support, knowledge management and related consulting to the world’s largest wireless telecommunication brands.
WDS uses a proprietary cloud-based platform called GlobalMineTM to capture, analyze and manage millions of technical support interactions across thousands of different mobile device types. WDS uses this data to help clients adjust, in real-time, any systemic issues and/or customer experience problems that their end-users may be experiencing with their devices or service.
Based in the United Kingdom, WDS has over 2,000 employees in the United States, United Kingdom, South Africa, Singapore, Australia and New Zealand.
“WDS’s expertise in the telecommunications industry strengthens Xerox’s already broad portfolio of customer care solutions – differentiating us as a trusted partner for a rapidly evolving industry that requires reliable, accessible and scalable ways to support the complexity of their consumers’ needs,” said Chris Tranquill, president of the Xerox Telecommunications and Technology group.
Through its more than 48,000 call center employees who support clients in 150 locations, Xerox is a leading provider of customer care solutions, handling more than a million consumer interactions every day via the phone and Web.
Founded in 1995, WDS is led by CEO David Ffoulkes-Jones, who will continue with the company after the acquisition closes. “By focusing on the customer experience, wireless brands can drive greater loyalty and differentiation,” said Ffoulkes-Jones. “With Xerox, we now have the ability to accelerate our global expansion, add more value to our customers and deliver greater opportunities to our employees.”
Xerox Acquires UK-based WDS for Wireless Customer Experience Management
Xerox has signed a definitive agreement to acquire WDS, a firm that provides technical support, knowledge management and related consulting to the world’s largest wireless telecommunication brands.
WDS uses a proprietary cloud-based platform called GlobalMineTM to capture, analyze and manage millions of technical support interactions across thousands of different mobile device types. WDS uses this data to help clients adjust, in real-time, any systemic issues and/or customer experience problems that their end-users may be experiencing with their devices or service.
Based in the United Kingdom, WDS has over 2,000 employees in the United States, United Kingdom, South Africa, Singapore, Australia and New Zealand.
“WDS’s expertise in the telecommunications industry strengthens Xerox’s already broad portfolio of customer care solutions – differentiating us as a trusted partner for a rapidly evolving industry that requires reliable, accessible and scalable ways to support the complexity of their consumers’ needs,” said Chris Tranquill, president of the Xerox Telecommunications and Technology group.
Through its more than 48,000 call center employees who support clients in 150 locations, Xerox is a leading provider of customer care solutions, handling more than a million consumer interactions every day via the phone and Web.
Founded in 1995, WDS is led by CEO David Ffoulkes-Jones, who will continue with the company after the acquisition closes. “By focusing on the customer experience, wireless brands can drive greater loyalty and differentiation,” said Ffoulkes-Jones. “With Xerox, we now have the ability to accelerate our global expansion, add more value to our customers and deliver greater opportunities to our employees.”
Megaupload founder offers to fly to US to face piracy charges
Kim Dotcom has offered to travel to the US of his own volition to face charges over alleged copyright infringements related to his now defunct Megaupload cloud storage service.
Under house arrest in Christchurch, New Zealand since February, the German national, who has previously opposed extradition attempts made by US prosecutors, offered terms to the Department of Justice over Twitter.
“Hey DOJ (Department of Justice), we will go to the US. No need for extradition,” he wrote. “We want bail, funds unfrozen for lawyers & living expenses.”
Along with a three other Megaupload employees, Dotcom faces numerous charges, including money laundering, racketeering, fraud and online copyright theft, centring on the claim that the group made $175m since 2005 through the copying and distribution of pirated content. If found guilty, the group members face up to 20 years behind bars.
Last month CloudTech reported that a New Zealand court had discovered legal …
NextBio, Intel Collaborate to Optimize Hadoop for Genomics Big Data
NextBio and Intel announced today a collaboration aimed at optimizing and stabilizing the Hadoop stack and advancing the use of Big Data technologies in genomics. As a part of this collaboration, the NextBio and Intel engineering teams will apply experience they have gained from NextBio’s use of Big Data technologies to the improvement of HDFS, Hadoop, and HBase. Any enhancements that NextBio engineers make to the Hadoop stack will be contributed to the open-source community. Intel will also showcase NextBio’s use of Big Data.
“NextBio is positioned at the intersection of Genomics and Big Data. Every day we deal with the three V’s (volume, variety, and velocity) associated with Big Data – We, our collaborators, and our users are adding large volumes of a variety of molecular data to NextBio at an increasing velocity,” said Dr. Satnam Alag, chief technology officer and vice president of engineering at NextBio. “Without the implementation of our algorithms in the MapReduce framework, operational expertise in HDFS, Hadoop, and HBase, and investments in building our secure cloud-based infrastructure, it would have been impossible for us to scale cost-effectively to handle this large-scale data.”
“Intel is firmly committed to the wide adoption and use of Big Data technologies such as HDFS, Hadoop, and HBase across all industries that need to analyze large amounts of data,” said Girish Juneja, CTO and General Manager, Big Data Software and Services, Intel. “Complex data requiring compute-intensive analysis needs not only Big Data open source, but a combination of hardware and software management optimizations to help deliver needed scale with a high return on investment. Intel is working closely with NextBio to deliver this showcase reference to the Big Data community and life science industry.”
“The use of Big Data technologies at NextBio enables researchers and clinicians to mine billions of data points in real-time to discover new biomarkers, clinically assess targets and drug profiles, optimally design clinical trials, and interpret patient molecular data,” Dr. Alag continued. “NextBio has invested significantly in the use of Big Data technologies to handle the tsunami of genomic data being generated and its expected exponential growth. As we further scale our infrastructure to handle this growing data resource, we are excited to work with Intel to make the Hadoop stack better and give back to the open-source community.”
NextBio, Intel Collaborate to Optimize Hadoop for Genomics Big Data
NextBio and Intel announced today a collaboration aimed at optimizing and stabilizing the Hadoop stack and advancing the use of Big Data technologies in genomics. As a part of this collaboration, the NextBio and Intel engineering teams will apply experience they have gained from NextBio’s use of Big Data technologies to the improvement of HDFS, Hadoop, and HBase. Any enhancements that NextBio engineers make to the Hadoop stack will be contributed to the open-source community. Intel will also showcase NextBio’s use of Big Data.
“NextBio is positioned at the intersection of Genomics and Big Data. Every day we deal with the three V’s (volume, variety, and velocity) associated with Big Data – We, our collaborators, and our users are adding large volumes of a variety of molecular data to NextBio at an increasing velocity,” said Dr. Satnam Alag, chief technology officer and vice president of engineering at NextBio. “Without the implementation of our algorithms in the MapReduce framework, operational expertise in HDFS, Hadoop, and HBase, and investments in building our secure cloud-based infrastructure, it would have been impossible for us to scale cost-effectively to handle this large-scale data.”
“Intel is firmly committed to the wide adoption and use of Big Data technologies such as HDFS, Hadoop, and HBase across all industries that need to analyze large amounts of data,” said Girish Juneja, CTO and General Manager, Big Data Software and Services, Intel. “Complex data requiring compute-intensive analysis needs not only Big Data open source, but a combination of hardware and software management optimizations to help deliver needed scale with a high return on investment. Intel is working closely with NextBio to deliver this showcase reference to the Big Data community and life science industry.”
“The use of Big Data technologies at NextBio enables researchers and clinicians to mine billions of data points in real-time to discover new biomarkers, clinically assess targets and drug profiles, optimally design clinical trials, and interpret patient molecular data,” Dr. Alag continued. “NextBio has invested significantly in the use of Big Data technologies to handle the tsunami of genomic data being generated and its expected exponential growth. As we further scale our infrastructure to handle this growing data resource, we are excited to work with Intel to make the Hadoop stack better and give back to the open-source community.”