Getting Smart About Webhosting Bundles (Guest Blog)

 

Parallels is happy to present a guest blog post from Infratel CEO, Bryan Goode. Follow him on Twitter and Facebook.

 

All Add-Ons Are Not Created the Same

 

It is now common to hear industry leaders urge hosting companies to bundle additional services with hosting packages.  Research has consistently shown that adding new services to hosting plans increases average revenue per user [ARPU] and has a positive effect on customer churn rates.

 

But wait, you say – where do I start?  How do I decide what services to bundle with my hosting packages?  Which add-ons best help me increase ARPU and reduce churn?  

 

At Infratel, we believe that you should consider two criteria when deciding which add-ons to include in a bundle:

 

  1. 1) Is this add-on related to the main, anchor product in my hosting plan?
  2. 2) Is this add-on relevant to customers who buy my hosting plans?

 

With these criteria in mind, we’re pleased to announce Infratel ClickConnect for Websites, the ideal add-on for webhosting bundles.  

 

Infratel ClickConnect for Websites is built specifically to be bundled with webhosting plans and allows your users to add ‘Click to Call’ functionality to a site in 30 seconds or less – helping your small business users convert more website visitors into customers!  

 

To make the opportunity even better, Infratel ClickConnect is the entryway into additional telephony services for your customers.   

 

Recent research shows that small businesses truly need a professional phone presence and fewer than 30% of your small business webhosting users have this type of a presence – representing a huge untapped market for the webhosting industry.

 

Get started today bundling Infratel ClickConnect for Websites with your webhosting plans.  To celebrate the Plesk 11 launch, for a limited time we’re offering you a FREE subscription for your own use when you bundle Infratel ClickConnect for Websites with your webhosting plans.  Click here to contact us today!

 

Bryan Goode

 

Applications in the Cloud

“We have a silo-free development, a runtime environment that allows you to build new applications in the cloud,” noted Ash Massoudi, CEO of NextAxiom Technology, in this interview with Cloud Expo Conference Chair Jeremy Geelan at our Times Square Studio in New York City.
Cloud Expo 2012 Silicon Valley, November 5-8, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world

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Infosys Unveils Cloud Ecosystem Hub

New solution helps businesses accelerate time to market of cloud services by 40 percent.
Infosys has launched the Infosys Cloud Ecosystem Hub so enterprises can better create, adopt and govern cloud services across a business ecosystem.
The move shows the demand for managing “cloud of cloud” services, and the rapidly growing need for gaining better control over hybrid services delivery — for both businesses and cloud services providers. I think Infosys’s move also shows that one-size-fits-all public clouds will become behind-the-scenes utilities, and that managing services in a business ecosystem context is where the real value will be in cloud adoption.
Infosys says that businesses can accelerate time to market of cloud services by up to 40 percent, improve productivity by up to 20 percent, and achieve cost-savings of up to 30 percent by using it’s Cloud Ecosystem Hub.

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Woz on Cloud Dangers Started a Useful Conversation

When Apple co-founder and all-around tech icon Steve Wozniak was quoted as saying he expected horror stories from the cloud, and in the wake of a cautionary tale of total cloud hack horror from xxxxxx, it set off a useful round of comment.

Yesterday we had a guest post on the topic.

Today you might read the I,  Cringley take, which as can be expected is full of his usual cobbled-together, but pretty effective, roll-your-own solutions.


Lone Star MSO, CareCloud Partner to Offer Cloud-Based Software and Services to Texas Physicians

CareCloud, a provider of web-based practice management, electronic healthcare record (EHR), revenue cycle management and medical billing software and services, today announced that it has partnered with Lone Star MSO, a practice management services organization in Texas, to offer CareCloud’s cloud-based software and services to medical practice clients. Lone Star MSO currently services hundreds of medical group clients throughout Texas and multiple other states and will look to further assist them in optimizing financial and clinical outcomes through CareCloud’s platform and services.

“We are extremely excited to partner with CareCloud and offer their cloud-based software and services to our clients across Texas and the nation during a time when medical groups of all sizes are requiring more flexible and cost effective ways to streamline their administrative operations and the patient care they deliver,” said Trey W. Schroeder, Managing Director of Lone Star MSO. “We have always looked to bring the industry’s leading web-based practice management technologies to our clients. It has become clear that CareCloud’s practice management and EHR offerings stand out from others in the industry and will be a tremendous help to administrators and caregivers as they navigate an increasingly complex healthcare regulatory environment while delivering the best care possible.”

Under the terms of the agreement, Lone Star MSO will be a value-added reseller of CareCloud’s full suite of cloud-based physician practice management products at pre-negotiated pricing to Lone Star MSO clients. CareCloud currently offers medical groups its Meaningful Use certified electronic health record solution, CareCloud Charts, which is fully integrated with the Company’s practice management offering, CareCloud Central. Additionally, Lone Star MSO customers will be able to leverage CareCloud Concierge, a complete revenue cycle management solution that utilizes dynamic rules intelligence software, expert live support and real time business analytics and reporting tools to help medical practices increase collections and streamline operations.

“Lone Star MSO continues to stand apart in its ability to bring innovative services and technology to physicians across Texas and the nation. By partnering with CareCloud, Lone Star MSO will help its clients grow their practices and deliver the best patient care possible,” said Albert Santalo, Chairman and CEO of CareCloud. “We are thrilled to team with Lone Star MSO and its management team as we look to expand the nationwide presence of our cloud-based platform to help physicians take advantage of new government incentive programs and navigate emerging payer reimbursement methodologies.”


Cloud Computing: What’s Working, What’s New, What’s Next?

In this CTO Power Panel at the 10th International Cloud Expo, moderated by Cloud Expo Conference Chair Jeremy Geelan, Vineet Tyagi; Head of Impetus Labs at Impetus Technologies; Darryl Brown, CMO at Appcore; Govind Rangasamy, Director of Product Management at Eucalyptus Systems; Frank Martinez, CTO of ServiceMesh; Wayne Ariola, VP of Strategy and Corporate Development at Parasoft; Bob Wicklund, Enterprise Solution Architect for McAfee Cloud and Content Security; and Ken Guiberson, CTO at EffectiveUI discussed such topics as which do you think is the most important cloud computing standard still to tackle and who should and shouldn’t be using a PaaS product today, and why?

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The Cloud Integration Stack

We use the term “hybrid cloud” to indicate a joining together of two disparate environments. We often simplify the “cloud” to encompass public IaaS, PaaS, SaaS and private cloud. But even though the adoption of such hybrid architectures may be a foregone conclusion, the devil is, as they say, in the details and how that adoption will be executed is not so easily concluded.
At its core, cloud is about integrating infrastructure. We integrate infrastructure from the application and networking domains to enable elasticity and scalability. We integrate infrastructure from security and delivery realms to ensure a comprehensive, secure delivery chain that promises performance and reliability. We integrate infrastructure to manage these disparate worlds in a unified way, to reduce the burden on operations imposed by necessarily disconnected systems created by integrating environments.

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Cloudscape 2012: WhatsUp at GreenPages? Journey to success!

Guest Post from Caitlin Buxton, Director of North American Channel Sales, WhatsUp Gold Network Management Division of Ipswitch, Inc.

The WhatsUp Gold team attended the GreenPages Annual Technology Summit this week on the scenic New Hampshire/Maine Seacoast. This event was one of the most valuable technology summits we have participated in this year. The three-day event showcased all of GreenPages’ exemplary talent, skill, and professionalism that the organization brings to the IT community for both clients and vendor partners.

During the Partner Pavilion, we exhibited WhatsUp Gold’s Suite of Network Management and Log Management solutions and showed attendees how these solutions install, discover, and map network connected assets in minutes. We also showcased the powerful SNMP, WMI and SSH monitoring, alerting and notification capabilities, and web-based management which gives organizations a complete picture of an entire network infrastructure in real-time.

The entire GreenPages staff worked very closely with our team both in pre-event planning and during the event to make sure our investment and time was well spent by engaging with their clients, learning their challenges, and understanding how our solutions can make life easier. The GreenPages Account Managers were fantastic in providing insight into their clients’ needs and facilitating productive conversations.

I was also impressed by how many clients raved about the incredible value they receive from GreenPages. Repeatedly, I was told how hard the GreenPages team works to understand their individual business needs and helps to deliver solutions and information specific to their needs. They are always looking out for their customers’ best interests.

This is not surprising given that 100 IT Executives with limited time and budgets would not have travelled from all over the country for this event if they did not get significant value from it. However, it was refreshing to hear directly from the customers. It validates the pride I have in our GreenPages partnership knowing such a quality organization is on our team representing the WhatsUp Gold family of solutions.

Well done GreenPages! Thank you!

Rackspace looks further to the cloud after strong results

Rackspace has announced that they are incorporating their commitment to open source cloud into their official company branding.

The hosting provider is using the tagline “the open cloud company” as part of its logo, reaffirming their belief in the cloud.

This comes after their strong second quarter results for 2012, which included a yearly increase of 29% on net revenue, up to $319 million (£204.1m), up 5.9% from the previous quarter.

Rackspace’s net income grew 43% year on year to $25m (£15.9m), with their adjusted earnings before interest, tax, depreciation and amortisation (EBIDTA) calculated at $112m (£71.7m), a 37% yearly increase.

The company’s shares also shot up to $54.62 (£35) per share, a jump of over 10%.

Rackspace, of course, is trying to promote open source cloud computing through their OpenStack programming code, unveiled in 2010, which they are trying to make a …

Cloud Computing: Rackspace Cloud Revenues Up 69%

Rackspace revenues were up 29% year-over-year in the June quarter to roughly $319 million, passing lowered expectations. Earnings soared 43.1% to $25.1 million, or 16 cents a share, despite substantial investments in servers, storage and software related to OpenStack.
The company is hopeful but not convinced that OpenStack will start contributing in Q4, its first full quarter, increasing next year after customers kick the tires and see some performance metrics.
Cloud computing revenues were $72.6 million in Q2, up 69% year-over-year, while managed hosting revenue rose 21% to $246 million.
The company said it saw demand from SMBs for cloud hosting and European business is hanging in there maybe because it’s mostly in the UK.
Gross margin was 71.8%. Operating margin was 12.8%. Net margin was 7.9%.

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The cloud news categorized.