Using Big Data to Improve Healthcare

MZI Healthcare shows how the HP Vertica Analytics Platform leads to high-performance and cost-effective big-data processing, which forms a foundational element to improving overall healthcare quality and efficiency.
To discover more about how high-performance and cost-effective big-data processing forms a foundational element to improving overall healthcare quality and efficiency, join Greg Gootee, Product Manager at MZI Healthcare, based in Orlando.

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WebRTC Summit Extends Cloud Expo Innovation

The 1st International WebRTC Summit is being produced by SYS-CON Media and WebRTC Journal on November 6-7, co-located with the 13th International Cloud Expo at the Santa Clara Convention Center in Silicon Valley. Cloud Expo continues to ride the leading edge of global IT, offering the most current topics in a comprehensive way. WebRTC is the latest superhot topic emerging from Cloud Expo, and emerging from the world’s of open-source development and cloud computing worldwide. The distinguished lineup of expert speakers will focus on topics such as:
WebRTC for telcos – is there a real business opportunity? Is Skype a WebRTC Killer, or is WebRTC a Skype killer?

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Oracle insists data will move at “ungodly speeds” with in-memory database

Oracle CEO Larry Ellison’s keynote speech at the Oracle OpenWorld event this year had heavy billing.

And rightly so; the software giant was going to announce its in-memory database, and we were going to be told just how far ahead of the competition it was.

Oracle announced two primary products; the in-memory Oracle 12c database, and a new server, the M6-32 Big Memory Machine, which includes 32 TB of memory. Ellison said that, with the new database, data will fly around at “ungodly speeds”.

Ellison’s keynotes, of course, are always newsworthy events, from the product launches and big claims to the trash talk of competitors.

Yet the expected barbs didn’t come, apart from one slide where Ellison noted Oracle’s new server, the M6-32 Big Memory Machine, had twice the bandwidth and memory of IBM whilst being three times cheaper.

IBM has complained about the veracity of …

Rackspace Named “Platinum Plus Sponsor” of Cloud Expo Silicon Valley

SYS-CON Events announced today that Rackspace® Hosting, the open cloud company, has been named “Platinum Plus Sponsor” of SYS-CON’s 13th International Cloud Expo, which will take place on November 4–7, 2013, at the Santa Clara Convention Center in Santa Clara, CA.
Rackspace® (NYSE: RAX) is the open cloud company and founder of OpenStack®, the standard open-source operating system for cloud computing. Headquartered in San Antonio, Rackspace delivers its renowned Fanatical Support® to more than 200,000 business customers, from data centers on four continents. Rackspace is a leading provider of hybrid clouds, which enable businesses to operate their workloads where they run most effectively – whether on the public cloud, a private cloud, dedicated servers, or a combination of these platforms. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, and is featured on Fortune’s list of 100 Best Companies to Work For.

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Erasing the Identity Blind Spot

Asserting control of the IT environment through collaborative and integrated identity and user access strategies create the necessary visibility.
Security is not an all-or-nothing proposition. And that’s part of the problem. It creates blind spots; gaps in vulnerability. Partly because of the inherent complacency that after a company institutes a new security initiative that hackers will be held at bay, or the employees won’t be tempted to make off with a database or a hundred other internal or external threats.
I have long promoted that security is as much about planning and process as it is about the various solutions that are deployed to protect networks, data, and other assets.
Security is no longer a wall. Stick up a firewall and your customer/user data won’t get leaked. Actually it’s more like a sandwich. And good security initiatives are like a good Dagwood sandwich – layered and integrated. But even the best sandwiches have holes (if they didn’t, you’d be eating a brick).

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How Cloud Computing Helps a Business Run More Efficiently

Running a successful business, regardless of the type of business, requires a handful of tenets that should always be embraced: enjoy what you do, hire the right people and provide the correct tools.
These days, one of those tools businesses now rely on to succeed is cloud computing. Many businesses are turning toward cloud computing, according to an article on Cloudtweaks.com. Here are a few reasons why.
With an increase in business comes more data. That data has to be stored somewhere. Instead of regularly buying new hard drives and external hard drives, many businesses have turned to cloud services. Cloud services are constantly expanding, and some offer a large amount of space at a premium price.
You can set your computers to remotely back up data to the cloud at certain intervals. If the worst case scenario happens and your computers are down, you’ll retain all of your data, since it’ll be stored remotely. You don’t have to worry about getting the computer repaired, either – since the data is remotely stored, you’ll be able to access everything from any computer.

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Nippon Software Knowledge to Exhibit at Cloud Expo Silicon Valley

SYS-CON Events announced today that Nippon Software Knowledge Corp will exhibit at SYS-CON’s 13th International Cloud Expo®, which will take place on November 4–7, 2013, at the Santa Clara Convention Center in Santa Clara, CA.
“SOFIT super REALISM” is the world’s fastest all-in-one data processing appliance based on “in memory” technology. You can operate it easily and benefit from its amazing speed, which has never been experienced before.
Cloud Expo® 2013 Silicon Valley, November 4-7, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.

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Cloud Shines Brightly as Future of Disaster Response IT

The call for help began as a rumble.
Twenty miles beneath the ocean’s surface, a rupture in a massive tectonic plate ripped a 310 mile-long break in the sea floor, sending an army of seismic waves to the coast of Japan, a geologic event as unavoidable and uncontrollable as it was unpredictable. By the time the earth again stood still and the subsequent tsunami receded from Japanese shores, the enormity of the tragedy was left to see, even as so much of the landscape was wiped clean by the waves.

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Get It Right The First Time: The Importance of Customer Onboarding

by Duncan Robinson, Cloud Market Strategist, Parallels

 

 

Increase revenue per user and reduce churn – two of the key business drivers for service providers moving into the cloud. Customers who already have a relationship with service providers are a key target for cross-selling cloud services for good reason. Research by Parallels SMB Cloud Insights ™ shows that SMB customers are highly likely to consider their existing supplier for cloud services and 68% of US small businesses have a strong preference to buy more services from a single supplier. All good news for traditional service providers entering the cloud services market. However, making the most of this opportunity relies on delivering a great end-to-end customer experience. 

 

A crucial (and often overlooked) part of this is customer onboarding. Customer onboarding is the process of setting up the customer’s service once they have completed their purchase. This is often done by phone appointment but can be done onsite (usually for an additional fee). This is a critical step as customers often don’t know how to set up and get the most from cloud services. Service providers need to take the lead in ensuring that customers have their services properly set up and help them to get the most out of them by providing advice on getting maximum business benefit.

 

To avoid churn, customers need to feel like they are getting value for their services. Imagine a scenario where a loyal, existing customer with 10 employees buys a new cloud service. None of the employees activate the service as they are unsure how to do it and eventually switch it off. This means the customer has been paying for something they have never used and are likely to feel pretty aggrieved at their service provider. Something meant to decrease churn could end up driving an increase!

 

The key to avoiding this is to build a high quality onboarding process into your end-to-end customer experience. We have seen great examples where service providers have implemented proper onboarding processes with impressive results. One such provider measures (on a weekly basis) customers who have been properly activated have a 90% lower churn rate than those who are inactive.

 

You can choose to do this in-house or outsource to a specialist partner. Either way it does require investment but will payback through lower churn, a reduction in ongoing calls to customer service and importantly higher customer satisfaction.

 

The message is clear: get it right the first time – invest upfront for happy customers and lower churn.

 

Learn more about Parallels Cloud Acceleration Services.

 

 

 

NYSE’s “Tick as a Service” shows cloud use is growing in the capital markets

Rik Turner, Senior Analyst, Financial Services Technology

NYSE Technologies, the technology products and services arm of the New York Stock Exchange, is teaming with UK software developer First Derivatives to launch “Tick As A Service,” an offering that will enable firms carrying out backtesting on algorithms and compliance checking to access large volumes of historical tick data directly from its facilities.

Payment is currently by monthly subscription rather than on a pay-per-use basis, and the data is presently stored separately for each customer, but the plan is to move to a central store, which suggests on-demand payment will become possible.

Ovum sees the launch as a further sign of the advance of cloud in the financial markets and recommends that companies with large-scale backtesting or compliance workloads consider the new service.

Data-as-a-service helps reduce capex on hardware and management

The partnership with First Derivatives is designed to enable companies that …

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