Ten Questions to Avoid a Classical Business War Room Scenario

I personally don’t like the term “War Room” when describing a firefighting situation that many software companies have to deal with when systems go down or have problems. The way these war rooms typically play out is that key personnel (engineers, operations, business) are summoned into a room until the problem is solved. This was the case back with the Apollo 13 mission and still is now when we look at the famous Facebook war room from Dec 2012.
What’s the problem with these pictures? There are a lot of people in the room that have no clue whether the problem on hand is actually something they can fix or are responsible for. All of these people are summoned without first figuring out which people should look at the problem. Why is that? Because the collected “evidence” in the form of infrastructure monitoring data, log files, user complaints, etc., just shows symptoms but doesn’t tell us anything about the actual impact and root cause of issues.

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Gartner’s Trends for 2014 – The Hybrid Cloud & the Role of IT

A few weeks ago, Gartner shared its list of top 10 technology trends for 2014, including among its expectations one entitled: “Hybrid cloud and IT as Service Broker.” This prediction speaks to what Gartner views as the necessity of the hybrid cloud – a mix of private cloud combined with external public cloud services – along with the role of IT evolving to include that of Cloud Service Broker.
The notion of IT serving as Cloud Service Broker means IT going beyond its traditional services to making strategic decisions on cloud adoption, particularly as cloud-bursting (outgrowing private cloud) becomes necessary for more enterprises. IT departments will be leading the customization and integration of their enterprise’s cloud expansion, regardless of where a cloud application resides.

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HGST to Deliver Keynote, Exhibit at Cloud Expo Silicon Valley, Booth #209

HGST on Wednesday announced its chief technology officer, Steven Campbell, will deliver a keynote speech on new developments in enterprise storage for the cloud (#cloud) at Cloud Expo 2013 Silicon Valley (@CloudExpo). Additionally, Brendan Collins, HGST vice president of product marketing, will present on the revolutionary new Helium hard-disk drive (HDD) platform for enabling higher capacity and lower total cost of ownership for high-density data center applications. HGST also will demonstrate at the conference how its enterprise-class HDDs and PCI Express (PCIe) and 12Gb/s Serial Attached SCSI (SAS) solid-state drive (SSD) technologies can dramatically improve performance and capacity in cloud storage and data center environments, while lowering system latency and improving net costs.

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Weekend Special: Cloud Expo Keynotes and Expo Pass

Register here today using coupon code “VIPKeynotesExpo” and attend Cloud Expo® Silicon Valley as our guest!
Listen to top Industry Thought Leadership Keynotes and visit the bustling Cloud Expo® Silicon Valley (Nov 4-7) Show Floor for FREE – it’s the surest way to get yourself and your company fully “Cloud-ready.” Just register here using the code “VIPKeynotesExpo”
Cloud Expo® 2013 Silicon Valley, November 4-7, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading Cloud industry players in the world.

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WebRTC Summit | Is WebRTC a Second Stage Engine in the Telehealth Rocket?

Telehealth legislation opened the floodgates for investment in modern communications services and APIs since 2010. WebRTC promises a second revolution.
In his session at WebRTC Summit, Ivelin Ivanov, co-founder of TeleStax, will first discuss a real-world example where telephony APIs make a difference in improving patient care and reducing healthcare costs. He will then look into a brighter telehealth future with secure, high quality, ubiquitous WebRTC video interactions.

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WebRTC Summit | WebRTC and the Codec War

The codec war is raging now more than ever before. The increased popularity of the proposed WebRTC protocol and the implied royalty costs make this a hot topic. Google, Cisco, Microsoft and now finally Apple are promoting their preferred technology and attempting to influence the choice to be made for WebRTC. The choice is far from clear especially in light of the latest technology advances, the transcoding infrastructure costs involved and the impact on mobile devices.
In this session, Soufiane Houri will share Weemo’s multi-year experience developing on top of the leading video and voice codecs. He will provide some perspective on the advantages of each across devices taking into account hardware and software-based video acceleration and the impact each have on the end user.

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Priologic to Exhibit at WebRTC Summit at Cloud Expo

SYS-CON Events announced today that Priologic, a provider of dedicated enterprise software teams, will exhibit at SYS-CON’s 1st WebRTC Summit, which will take place on November 6–7, 2013, at the Santa Clara Convention Center in Santa Clara, CA.
Based in Victoria, British Columbia, Canada, Priologic Software Inc. has been deploying dedicated enterprise software teams since 2003. Our teams work on strategic projects developing custom applications, enterprise collaboration portlets, platforms and mobile applications. With Priologic you have immediate access to qualified people ready to support your enterprise.

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Webinar: Designing for Gamification Success

When implementing gamification to drive long-term user engagement, you need to map your program to key performance indicators that matter. It is not enough to just create a leaderboard or a set of points and badges.
Comprised of experts in game design, loyalty, analytics and employee performance, The Behavior Lab is the gamification industry’s first center of excellence for behavior management solutions.

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Cloud Expo Silicon Valley: One Cloud, No Servers. Pure Joy

A day in the life of the future. In his session at the 13th International Cloud Expo®, Lanlogic’s Joe Foos will show how your entire organization can:
Achieve Seamless Communication – voice, video, email and messaging … without playing tag
Enjoy Real Collaboration – meet, work, and share … anytime, anywhere
Enable Unlimited Potential – your cloud will never run out of space, power, or capability
See exactly how the California Strawberry Commission and thousands of other organizations globally, large and small, gained:
Greater Productivity

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Cloud Expo: Cloud Platform for New Generation M2M Services

Nowadays, a large number of sensors and devices are connected to the Internet. Leading-edge M2M technologies integrate various types of sensor data to create a new value for several business decision scenarios.
The transparent cloud is a model of a new M2M emergence integration service platform in which many service providers store and access various types of sensor data in order to create and find out new business values by integrating such data.
In their session at the 13th International Cloud Expo®, Ikuo Nakagawa, Executive Chief Engineer at Intec, Inc.; Shinichi Shibata, Executive Manager, Research & Development Division, Ubiquitous Corporation; and Hideaki Imaizumi, Senior Researcher, TOYOTA InfoTechnology Center USA, will introduce the concepts and challenges of the transparent cloud: transparent API to store, access and process data, policy management for protecting privacy information, and business models between service providers.

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