SAP goes “all-in” on cloud as it abandons mid-term targets


Bobby Hellard

26 Oct, 2020

Software giant SAP saw its market valuation drop by €25 billion (£27.8bn) after it announced plans to go “all-in” on cloud computing during its third-quarter earnings call. 

The German firm is on track for its worst trading day in 12 years, according to CNBC, after slashing its revenue forecast for 2020.

Fearing that lockdown restrictions would affect demand for its business relations and customer management software into 2021, the tech giant has announced plans to go “all-in” on cloud computing. The announcement means that SAP is abandoning medium-term profitability targets which could take longer than expected to recover from the coronavirus pandemic.

“As the CEO of SAP, I have to be focused on the long-term value creation of this company,” SAP CEO Christian Klein told CNBC‘s “Squawk Box Europe” on Monday. “So I cannot trade the success of our customers and the significant revenue potential of SAP against short-term margin optimisation.”

Investors reacted badly to the announcement, dumping shares and wiping €25 million off SAP’s market value. However, some will point to a year of turmoil following the exit of long-term CEO Bill McDermott and the less than successful ‘tandem’ leadership that ended in April when Klein became the company’s sole CEO. 

At that point, with the coronavirus pandemic starting to hit global operations, SAP had focused on medium-term “ambition” which was favoured by McDermott on the estimates that it would lead to profit margins growing by at least a percentage point up to 2023. 

The change, however, effectively means that profit margins will stagnate over the next three years. But cloud revenue, from subscription-based services, is now expected to triple to €22 billion by 2025. As such, total adjusted revenue is being forecast at €36 billion with an operating profit of €11.5 billion.

Oracle expands cloud availability for UK public sector


Keumars Afifi-Sabet

26 Oct, 2020

Oracle has launched its next-gen dual-region government cloud for use by UK public sector organisations and their partners, including a host of cloud-based services such as Oracle Cloud VMWare and Kubernetes.

The dual-region infrastructure, comprising two separate sites in London and Wales connected by Oracle Cloud’s high-speed network backbone, will allow public sector bodies to deploy cloud services in multiple regions with ease. 

Bodies can use Oracle’s infrastructure to deploy not just disaster recovery services, but cloud hosting and storage of data from within the region.

The company’s partnership with the public sector has expanded in recent times to service organisations such as the Home Office and NHS Business Services Authority (NHSBSA), and local government organisations

The private dual-region cloud will also allow public sector customers to take up additional services, including Oracle Autonomous Database, Kubernetes, Oracle Cloud VMware Solution, and Oracle OCI services, as well as Oracle Fusion Cloud applications. 

“We’ve had a Government Cloud Region in the UK for several years, but today’s announcement really unlocks a completely new potential for all of our customers across the UK to take advantage of Oracle’s second-generation Cloud,” said Richard Petley, senior vice president with Oracle UK and Israel.

“This is a completely unique offering to the UK government – no other cloud provider offers the sovereignty and performance we are announcing today. We’ll be working with all aspects of government – both local and central – to help them understand how they make use of the cloud to deliver better services and value to the UK taxpayer.”

The platform has been designed in collaboration with several UK government and national defence organisations, and adheres to the security requirements set out by the National Cyber Security Centre (NCSC), Oracle claims. This allows various organisations to handle and transmit sensitive information through the private cloud network.

The company’s second-gen cloud is built specifically to help large organisations and enterprises run the most demanding workloads in a secure way and is built to run autonomous services. These include Oracle Autonomous Linux and oracle Autonomous Database.

Hybrid cloud is fuelling automation demand, says Puppet CTO


Keumars Afifi-Sabet

26 Oct, 2020

The increasing complexity of enterprise cloud environments and the rise of hybrid cloud is rapidly increasing IT workloads and fuelling a rising demand for automation, Puppet’s CTO has claimed.

During a time when many organisations are being asked to do more with less, the shift from mostly on-prem to a mixture of cloud environments in a relatively short space of time has radically complicated the workloads of CIOs. 

Speaking exclusively with CloudPro on the launch of Puppet’s automated Comply platform, Puppet CTO Abby Kearns suggested the increasing complexity of IT infrastructures over as little as the last five years is serving as the main element driving demand for automation.

“The hybrid cloud, and managing across hybrid environments, is the number one driver, honestly, because it’s so complex,” Kearns said. “So many companies started about five years ago to move workloads to the cloud, so we started to see that slow migration, but the cloud wasn’t really set up to mimic the way we were managing on-prem environments.” 

Enterprises now have an on-prem environment, a public cloud deployment or perhaps even multiple clouds, with different tools, different workloads and different approaches all in play. Businesses are also using more cloud-native applications and more microservices, so the landscape for IT standards compliance is becoming far more complex.

Puppet’s Comply automation platform is a system designed to cut out many of the traditionally manual processes IT teams and CIOs would manage when ensuring their hardware meets a range of compliance standards. 

The product, which will be offered in addition to a compliance automation consultancy service the company already markets, would allow customers to manage their own automation programmes across their IT estate.

Alex Hin, Puppet’s principal product manager, told CloudPro the platform will raise IT visibility, identify compliance shortcomings and remediate these issues.

He explained the need for such software comes from small teams of three to five people suddenly being tasked with making configuration changes on hundreds of thousands of nodes, either on-prem or on the public cloud. This becomes a high investment for the company, requiring a lot of spend and a lot of expertise for all environments to move into compliance.

“That’s really where it comes into play,” Kearns continued, “the idea that automation is really the only route to be able to do that. Because this isn’t just something where you can assign more people to the work. You can’t just throw more people at the problem, you’re going to have to figure out how to automate this as you start to get into the hundreds of thousands of workloads. It’s just a different kind of scale.”

Puppet\s Comply platform will launch in the coming weeks with pre-integrated compatibility with the CIS benchmarks, and further plans to integrate a number of other compliance standards in future. These will extend to include many common standards from DISA, FedRAMP, SOX, HIPAA, and PCI DSS.

The drive to automate, Puppet hopes, will begin to free up time for many organisations that are trying to do more with less, particularly as a result of economic pressures due to COVID-19. One example of a process that Comply will automate is the ‘desired state configuration’ feature. This essentially automatically reverts any configuration changes to a ‘desired state’ if the system detects that the change has led the system to deviate from the particular standard to which it’s adhering to. 

“For us, we’ve spent the last six months really investing in a platform-centric approach and the opportunity to really extend into compliance and really build on those capabilities are really powerful for us and our customers,” Kearns added. 

“And that’s something we’re going to spend the next several years really continuing to expand on, and really continuing to drive innovation from an automation standpoint, but also from a compliance standpoint as we see those things go hand-in-hand for our customers. “

Slack stock downgraded as lockdown growth stalls


Bobby Hellard

22 Oct, 2020

A surge in attention Slack enjoyed at the start of the pandemic, that led to thousands of new paid customers, appears to have now dissipated, according to analysts, as customers appear to now be turning to rival products instead.

The communications platform has been unable to maintain the same levels of growth as that enjoyed by the likes of Microsoft Teams and Zoom, prompting Morgan Stanley analysts to downgrade Slack’s stock to the equivalent of a selling rate, according to CNBC.

Slack shares closed down 6.3% after the downgrade. The comms platform hasn’t seen the same rapid growth as Zoom, which reportedly saw revenues increase 355% in Q2.

“Massive work from home demand for collaboration tools may end up doing more harm than good for Slack,” the analysts wrote, according to CNBC. “We see higher risk at current levels.

“In many cases, Slack did not have the opportunity to properly pitch its differentiation, and in our view, the customers that have standardised on Microsoft Teams are not looking back.”

In March, CEO Stewart Butterfield posted a lengthy tweet about the company’s reaction to the pandemic and its sudden uptick in paying customers. According to that note, by the mid-point of the first quarter of 2020, Slack had added 7,000 new paying customers, rising to 9,000 a week later. In previous quarters the average was around 5,000 new customers, suggesting that the company would be a beneficiary of the so-called ‘new normal’.

Most companies that provide technology or software to aid remote working saw some level of increased adoption in the first quarter of the year and that continued into the second quarter and beyond. Slack, however, saw its growth peak on 3 June, with its stock falling 28% in the following months.

What will hurt more, however, is how far Slack has fallen behind Microsoft Teams. The two companies are fierce rivals but Microsoft’s more holistic service helped it secure some 44 million daily active users in March. Those users have largely stayed with the service, according to Morgan Stanley’s analysts.

Slack has filed an anti-competition complaint against Microsoft, arguing that Teams is a ‘weak’ product that is forced upon Office 365 users as part of the bundle.

This complaint has only been raised with the EU and it has yet to be acknowledged.

Microsoft makes CRM a “priority” in bid to challenge Salesforce


Bobby Hellard

21 Oct, 2020

Salesforce’s dominance of the customer relationship management (CRM) software market might be under threat from a fresh strategic challenge from Microsoft

Despite not having much luck in the market for the past 20 years, the tech giant has told sales teams to get existing customers to adopt its Dynamics 365 products, according to analysts cited by CNBC

A ‘major’ Microsoft partner reportedly indicated the plans to RBC Capital Markets. They suggested that partners typically resell Microsoft software, often in conjunction with consulting services, hardware, or other software.

It is thought that the push could lift Microsoft’s Commercial Cloud, a group of products that now represents over one-third of the company’s total revenue, and encroach further into an area dominated by Salesforce in the process.

“Microsoft engages executives throughout the agreement renewal process and we routinely check in with salespeople to make sure they’re exploring Dynamics 365 and Power Platform prior to each deal’s completion,” Microsoft spokesman Frank Shaw said to CNBC.

“This is about being efficient with customer engagement and ensuring awareness of the growing interest we see in these offerings, without introducing any change to the structure of customer agreements.”

RBC analyst Alex Zukin told CNBC that the move was a “new priority” for Microsoft. Zukin also said the unnamed Microsoft partner indicated that the tech giant’s senior leadership must approve any enterprise license renewal that leaves out Dynamics, which includes CRM and other business management software and PowerApps.

Microsoft’s sales executives want their teams to talk with clients about the Dynamics 365 cloud services, particularly about renewal times, according to RBC’s source, which said the efforts became more pronounced when the company’s current fiscal year began in July.

In the second quarter of 2020, Dynamics grew 38% compared to the same period the year before, faster than most other Microsoft products. In the 2020 fiscal year, which ended on June 30, total Dynamics revenue exceeded $3 billion, with more than 60% coming from Dynamics 365.

Parallels Desktop brings Windows 10 apps to Chromebooks


Keumars Afifi-Sabet

21 Oct, 2020

Chromebook users are being offered the capacity to run Microsoft’s flagship Windows 10 operating system on their devices using software company Parallels’ newly released platform.

Parallels Desktop for Chromebook Enterprise is the culmination of a partnership between the firm and Google, and allows users to access full-featured Windows apps, including Microsoft Office, on their Chromebooks without necessarily needing a stable internet connection. 

The system is integrated with Chrome OS and the Google Admin console – and doesn’t require virtual desktop infrastructure to run or deploy, meaning IT administrators can set up parallel desktops on devices at relative ease. This builds on a recent partnership struck in June which allowed Windows applications to run natively on budget-friendly Chromebooks.

“Chrome OS is increasingly being chosen by modern enterprises, either for remote work, hybrid, or in the office,” said Google’s vice president of Chrome OS, John Solomon.

“We are thrilled to partner with Parallels to bring legacy and full-featured Windows applications support, through Parallels Desktop for Chromebook Enterprise, to help businesses easily transition to cloud-first devices and workflows.”

The platform will allow enterprise users to run multiple operating systems on their Chromebook devices simultaneously, with the company hoping it allows workers to raise their productivity. 

A number of features allow cross-talk between Windows 10 and Chrome OS, for example, copy-and-pasting text and graphics between the two operating systems, or printing from Windows apps via shared Chrome OS printers. Sharing features also extend to user profiles and custom folders, with documents and data seamlessly accessible by both platforms.

Windows 10 can also be used in full-screen mode on the Chromebook, or the operating system can be put on a separate Chrome OS virtual desktop, with users able to switch between the two with just a swipe.

There are already a number of devices supporting Windows 10 on Chrome OS, including the Google Pixelbook Go, the HP Elite c1030 Chromebook Enterprise, Acer Chromebook Spin 713, and Dell Latitude 5400 Chromebook Enterprise. There are 10 devices in total that support Parallels Desktop for Chromebook Enterprise, including units from Lenovo and ASUS in addition to the aforementioned devices.

The machines themselves require at least an Intel Core i5 or i7 processor, 16GB RAM, and storage capacity of at least 128GB SSD. 

IBM revenues fall for third quarter in a row despite cloud surge


Keumars Afifi-Sabet

20 Oct, 2020

The revenues of computing giant IBM declined by 2.6% year-on-year during the third quarter of 2020, with the company reporting $17.6 billion of income fuelled chiefly by a surge in cloud revenue.

This dip represented the third quarter of consecutive year-on-year revenue decline for the company, with IBM’s systems division, global business services and global technology services and global financing sector suffering over the last three months.

The positive trend in terms of the firm’s cloud business also continued, following a 30% spike in cloud revenue during the previous quarter, and 19% growth in the three months before that.

The company’s cloud computing divisions, particularly its cloud and data platforms division, led by Red Hat, grew by 7% year-on-year, bucking the wider business trend. Within this segment, cloud and data platforms grew 20%, while cognitive applications grew 1%. 

These financial results have emerged only days after the company announced it plans to divide its business in half, spinning its infrastructure services unit into a separate entity while going all-in on the cloud.

“The strong performance of our cloud business, led by Red Hat, underscores the growing client adoption of our open hybrid cloud platform,” said IBM CEO Arvind Krishna. 

“Separating the managed infrastructure services business creates a market-leading standalone company and further sharpens our focus on IBM’s open hybrid cloud platform and AI capabilities. This will accelerate our growth strategy and better position IBM to seize the $1 trillion hybrid cloud opportunity.”

The company’s plans to pour all its efforts into its cloud business will, on paper, be justified based on these most recent financial results, with the general health of cloud computing improving following the COVID-19 pandemic.

The firm’s global technology services division, which includes infrastructure and cloud services as well as technology support services, contracted by 4% year-on-year, with cloud revenue within this segment up 9%. 

The systems division, meanwhile, saw revenues of $1.3 billion, down 15%, driven by declines in IBM Z and Storage Systems. This is reflective of the impact of product cycle demands, the company said.

As part of the spin-off, IBM wants to create two separate companies by the end of 2021, with the to-be-cleaved infrastructure business, dubbed NewCo, making way for IBM to focus on AI capabilities and hybrid cloud.

Atlassian to end on-prem support by 2024 in major cloud pivot


Keumars Afifi-Sabet

19 Oct, 2020

Australian software company Atlassian will end support for all of its on-premise server products from 2024 as it plots a major shift to the cloud.

From 2 February 2021, customers will no longer be able to purchase or request a quote for a new server product, while prices will increase for a host of the company’s on-prem products, with a view to discontinuation three years later. 

The 10 services which will no longer be supported from 2 February 2024 include Jira Service Desk Server, Bitbucket Server and Jira Software Server, among other core Atlassian products.

“From staying ahead of the latest regulatory and security requirements to expanding our ecosystem with a new development platform and introducing flexible plans, we’ve continuously invested in our cloud tools so that your teams can work flexibly and innovate quickly,” said Atlassian co-founder and co-CEO Scott Farquhar.

“But, when it comes to our mission of unleashing the potential of every team – including yours – you need us to move faster and go even further.”

Atlassian will offer on-prem support in the form of bug fixes for server products until 2022, after which point only critical flaws will be addressed, through to 2024.

The company says offering three years of support and maintenance will help customers transition to the cloud, in addition to loyalty discounts for eligible customers to upgrade to its cloud or data centre products at a lower price.

The company’s Atlassian Migration Program (AMP) also provides customers with a step-by-step guide, free migration tools, a dedicated migration support team, and a free cloud migrationtrial for up to 12 months.

For customers for whom three years is not enough, the firm will also offer a robust self-managed enterprise edition, Atlassian Data Center. This will include new capabilities and integrations that makes it easier to use cloud and data centre products in harmony.

HPE to build Czech Republic’s most powerful supercomputer


Bobby Hellard

16 Oct, 2020

HPE has secured a deal to build a supercomputer in the Czech Republic in 2021, what is considered to be the fastest of its kind in the country.

The development is part of the EuroHPC Joint Undertaking, an initiative between the EU and the tech industry to coordinate and combine resources to develop world-class exascale supercomputers within the continent.

The new installation has the working title “Euro_IT4”, referencing the IT4Innovations National Supercomputing Center, an R&D facility in the Czech Republic, where it will be housed.

HPE will power the project with its Apollo 2000 and Apollo 6500 systems, which are purpose-built to support high-performance computing (HPC) workloads, such as modeling and simulation, with AI and other data-intensive applications. 

IT4Innovations has said it plans to use the system to boost weather forecasting, advancing drug discovery – including a cure for COVID-19 – and to develop greener and sustainable infrastructure.

“HPE is uniquely positioned to provide the complete infrastructure and services that the next era of supercomputing demands, and together we are delivering one of the most powerful supercomputers in Europe that will benefit science, industry and society as a whole,” said Vit Vondrak, Director at IT4Innovations.

The Euro_IT4 will feature over 500 Nvidia A100 Tensor core GPUs and network for targeted AI performance. Once built, it’s anticipated it will sit somewhere between the 20th and 50th fastest supercomputers in the world, with an anticipated peak performance of 15.2 petaflops per second.

Nvidia itself has recently announced plans to build the UK’s most powerful supercomputer as part of its acquisition of Arm. The ‘Cambridge-1‘ supercomputer will also be aimed at medical research and would hypothetically rank as the 29th most powerful supercomputer in the global TOP500 list.

AMD’s ‘Hawk‘ supercomputer in Stuttgart, Germany, is thought to be the fastest general-purpose system for scientific and industrial computing in Europe. That installation consists of 44 racks and 5,600 computer nodes, providing around 25 petaflops per second of compute power.

That, however, pales in comparison to the world’s most powerful supercomputer, the ‘Fugaku‘, which is the number one listed by the TOP500 benchmarking index. Powered by Arm processors, the Fugaku reached 415.5 petaflops per second.

Google will start killing off Hangouts in 2021


Bobby Hellard

16 Oct, 2020

Google will begin transitioning customers from Google Hangouts to Google Chat starting next year, with the former set to be officially killed off.

Chat, a messaging service that was previously only available to paying G Suite users, will be made free as a service within Gmail but also as a standalone app.

The announcement signals the beginning of the end for Hangouts, which will slowly lose features and services as they are shifted over to Chat and other areas of Workspace, the company’s new G Suite desktop app.

The transition will start sometime in the first half of 2021, Google said in a blog post, as tools will be made available to help automatically move Hangouts conversations, contacts and conversation history to Chat. The details are still a little vague at this stage, but Google said it will share more guidance soon.

What we do know is that Hangouts will lose support for features such as Google Fi and Google Voice, early next year. It will also lose its call phones feature, to comply with new telecommunications regulations being introduced in the EU and US. The tech giant said it will send notifications to Google Workspace admins to detail the final migration stages in the “coming months”.

Google users won’t be surprised by the move away from Hangouts, as it was originally hinted back in 2018. According to The Verge, Google has said the switch will be gradual and will include a period of time where both Hangouts and Chat will both be available. However, eventually all free users and Workspace customers will be moved over to Chat where it will then fully replace Hangouts.

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