With the troubleshooting virtual war room capabilities, AppDynamics now provides customers with a powerful ad-hoc virtual space that gives Ops & Dev teams one place they can chat, make system changes in real time, view and annotate events on second-interval charts so everyone (even non-AppDynamics users) can collaborate in a view that unites the different aspects of troubleshooting to provide common context and common data to all. The entire decision-making process can be indexed in knowledge management systems.