My favorite and least favorite question I get is the same – “Can you help me build a business case and ROI for cloud computing?”
Well, yes… and no. The issue is that cloud computing has such a massive impact on how IT is delivered that many of the metrics and KPIs that are typically used at many enterprises don’t capture it. I mean, how do you capture Agility – really?
In the past I have broken this down into 3 buckets. Yes, some people have more but these are the big three…