It didn’t hit me until after a second viewing of Jez Humble’s recent webinar with Perforce that his ways to predict high IT performance aren’t just a neat party trick; they’re absolutely essential. The days of bugs making it into production, distrust between departments, and delayed fixes and releases are becoming a thing of the past, at least among “high performers” of the world.
And as the complexity of software grows year after year, being able to accurately predict success may be the only way to actually achieve it.