Saurabh Sharma, Senior Analyst, IT Solutions

The ever-increasing significance and adoption of software-as-a-service (SaaS) in enterprise IT has concealed the issues inherent to the shift from a traditional model for software delivery to an “as-a-service” model. Despite the emergence of similar delivery models (i.e. integration-as-a-service), integration remains a barrier to SaaS adoption.

The situation has not improved much over the last couple of years, as IT still does not consider integration as a criterion for evaluating a shift to SaaS. SaaS vendors have not done enough to educate and guide potential customers on how to achieve SaaS integration in a time-efficient and cost-effective manner.

Integration is key to realising the true business value of enterprise and SaaS applications

The various surveys conducted by different SaaS vendors, integration vendors, and professional service providers show that the position of integration on the list of barriers to SaaS adoption has not changed …