It’s no secret that doing nothing is often considered a safe bet. The psychology behind inaction is well understood, particularly in the case of IT — the path of least disruption is usually maintaining the status quo rather than trying something new,
But once in a while, a decision of inaction can prove very costly. For instance, would you ignore leaky plumbing in your home? Barring any flooding or damage, there may not be much urgency to act — perhaps until the water bill arrives, at which point you experience a change of heart. But what if the leak preexisted before you moved in to the home and you never realized you were overpaying for water to begin with?