Simply outsourcing your cloud technology isn’t where the benefits your company can access end. By leveraging your cloud provider for more than just the technology, you can gain a wealth of experience and know-how (read: tech support) that can help your business get more value from your vendor relationship.
The tendency for companies to pursue this path is well established at this point, but in the cloud era, managed service providers have become ground zero for both technological and experiential value for the companies that use them.
That’s where IT strategy is now, but how does this compare to what IT used to be?