DevOps has quickly become the buzzword du jour for the software industry and promotes something that many developers and IT Administrators don’t enjoy: collaboration. According to Wikipedia, “DevOps acknowledges the interdependence of software development, quality assurance, and IT operations“. By having all three arms of a technology department collaborating, software products and services can be produced with a high quality bar and operational efficiencies. In this article, we’ll review how IT operations can engage more with a customer’s experience and assist software development in isolating problems in a production environment with no code changes needed from the development engineers. We’ll use the AppDynamics Application Intelligence Platform to help illustrate how these synergies can drive a better product for customers