Worldwide IT services deals with a cloud computing element have tripled since 2010, according to research from IT outsourcing consultancy ISG.
ISG used its TPI index to analyze IT outsourcing deals and found 2012 will bear 300 IT contracts awarded that involve cloud computing services. This compares with 110 in 2010 and 220 in 2011.
Stanton Jones, emerging technology analyst at ISG, said the move to standardized platform-based services which are difficult to customize is a step-change for the IT services sector.
“Cloud services, especially shared platforms, are a new terrain for providers and clients alike, as they are highly standardized and can’t be easily customized – the antithesis of traditional outsourcing,” said Jones.
He added that the greatest potential for growth and momentum is in Software-as-a-Service (SaaS) – especially for human resources (HR), customer relationship management CRM) and collaboration.