Over the last decade, Business Process Outsourcing has become an enterprise standard way of delegating the non-core processes to third-party service providers, which resulted in cost controls and business efficiency. This BPO industry has further matured by providing innovation to the outsourcing enterprise because specialized BPO providers with subject matter expertise on clients’ business vertical and business processes have ultimately enabled the enterprises to achieve their business goals beyond cost-cutting.
Cloud-based BPM is the provision of Business Process Management tools as a SaaS/PaaS over the network. These services provide the ability to orchestrate many low level of business services (again available as SaaS Services or by other On premise applications) coupled with human processes into a realization of complete Business Process As A Service (BpaaS).