In a previous blog we introduced the topic of cloud-as-it-is versus cloud as-we’d like-it-to-be. The cloud services broker (CSB) business model is gaining momentum as one way to turn the cloud into as-we’d-like-it-to-be. CSB is a term used for the activity of brokerage and also for the software that supports that brokerage activity. What is it all about?
The Gartner guys have defined it in this way: “CSB is an IT role and business model in which a company or other entity adds value to one or more (public or private) cloud services on behalf of one or more consumers of that service via three primary roles including aggregation, integration and customization brokerage. A CSB enabler provides technology to implement CSB, and a CSB provider offers combined technology, people and methodologies to implement and manage CSB-related projects.”