Voxware today announced the evolution of its Cloud Voice Management Suite (VMS) for the enterprise. This latest offering from Voxware enables organizations off all sizes to migrate to a cloud-based voice management system to enhance operational productivity, improve accuracy and better serve its customers without investing in costly IT infrastructure.

Voxware solutions will be on display at ProMat 2013 at booth 3550 from January 21^st through 24^th.

This past summer, Voxware had announced the industry’s first premier voice picking cloud solution. Organizations like Hollywood Feed and Wagner SprayTech immediately adopted and deployed the solution and shortly thereafter, realized immediate gains and return on investment. Due to a ground swell of interest from customers and prospects at that time, Voxware has elected to extend the solution and fold in its complete VMS into the product. Now, small, mid and large organizations of any size can leverage the solution to handle all of their warehouse and in-store requirements while improving internal operations and brand reputation initiatives.

“In a very short amount of time, we have realized that any organization can benefit from our proven voice management suite that resides in the cloud. We have acted swiftly to evolve our cloud-based voice solution to incorporate all of the applications that our customers require beyond picking,” said Keith Phillips, President and CEO, Voxware. “This evolution demonstrates that we view innovation and enhancement as an ongoing, interdependent process made possible by the expertise of our team of engineers and the invaluable feedback of our customers.”

Cloud Enterprise VMS is a cost-effective, high impact voice option that will deliver the same level of quality as Voxware’s flagship on-premise offering. The ease with which Voxware can deploy and manage Cloud Enterprise VMS will simplify an organization’s installation process and drive better business results while realizing all of the benefits of a cloud-based solution. Those benefits include:

• No IT overhead: Cloud Enterprise VMS can run without an IT infrastructure, eliminating costs associated with server hardware, maintenance and IT personnel
• Time-to-value: The delivery time is significantly shorter than the fastest full-fledged voice solution
• Future-proof: Users receive automatic software updates, as well as hardware refreshes, to ensure they are always leveraging the latest technologies
• No WMS necessary: Small operations that run without a WMS can now realize the benefits of a voice solution
• Straightforward SaaS model: This model guarantees that users get what they pay for, without any hidden fees or peripheral maintenance costs

Cloud Enterprise VMS is available immediately. Prospects and customers can request it through their Voxware sales representative or by contacting Voxware at 877-483-7239.

Voxware today announced the general availability of its Cloud Voice Management Suite (Cloud VMS). This marks the first high-end cloud-based voice software solution that enables companies to enhance operational productivity, improve accuracy and better serve its customers without investing in costly IT infrastructure.

Voxware announced the beta version of Cloud VMS in July of this year. Shortly thereafter, Hollywood Feed, a provider of natural and holistic pet food, as well as ancillary services, selected Voxware’s Cloud VMS to help improve its product fulfillment processes. Unlike on-premise solutions, implementation of the software took just 11 days, enabling Hollywood Feed to immediately leverage the product’s key capabilities. To date, all Hollywood Feed users have been trained, completed practice assignments and are currently using the solution in their daily operations.

“It is rare that an outside team can come in and integrate so easily within an organization; however, Voxware was able to achieve that,” said Shawn McGhee, President of Hollywood Feed. “We found that Voxware truly cares about our users, customers and the success of our company’s short and long-term goals. While there were a variety of factors that led us to select Voxware, I can attest today that they are a good fit for our operation and are already achieving tangible results.”

“With Cloud VMS, we have developed a low-cost, high-impact voice option for smaller to mid-size operations that delivers the same level of quality as our flagship on-premise offering,” said Keith Phillips, President and CEO, Voxware. “Introducing voice solutions to a new customer base extends our market potential and adds range to our well known product line. Evolving our voice solution and taking it to the cloud was a natural extension for us. The ease with which we can deploy and manage Cloud VMS simplifies our customers’ installation processes and drives better business results.”

Voxware has also created a self-evaluation tool that allows companies to determine whether a cloud-based voice solution is right for its business objectives. This tool is available free to all visitors of the Voxware website at Get Cloud VMS. With this tool, Voxware has streamlined the considerations that an organization needs to evaluate as it chooses a method to enhance productivity, safety and brand loyalty.

Key benefits of Cloud VMS:

• Ease of use: Users do not need technical expertise to employ Cloud VMS
  – they simply complete a questionnaire before receiving a
  ready-to-deploy product
• No IT overhead: Cloud VMS can run without an IT infrastructure,
  eliminating costs associated with server hardware, maintenance and IT
  personnel
• Time-to-value: The delivery time is significantly shorter than the
  fastest full-fledged voice solution
• Future-proof: Users receive automatic software updates, as well as
  hardware refreshes, to ensure they are always leveraging the latest
  technologies
• No WMS necessary: Small operations that run without a WMS can now
  realize the benefits of a voice solution
• Straightforward SaaS model: This model guarantees that users get what
  they pay for, without any hidden fees or peripheral maintenance costs