Category Archives: Patent

Conventional PCI, Intellectual Property, nCircle PureCloud, Network security, Patent, PureCloud

nCircle Gets Additional Patent for Their Security Services

nCircle today announced the award of its second PureCloud patent by the U.S. Patent and Trademark Office. nCircle’s intellectual property portfolio now includes 11 patents. nCircle’s patents cover a wide range of security innovations and represent the company’s significant, ongoing investment in security technology research and innovation.

nCircle PureCloud is a cloud-based security services platform that requires no hardware or software to be installed or managed. nCircle PureCloud dramatically reduces the cost and complexity of a wide range of security services — including vulnerability scanning, PCI scanning and web application scanning — making these practices easily accessible to small and medium businesses.

“Attackers are targeting smaller businesses that typically have fewer security resources than larger companies,” said Tim ‘TK’ Keanini, chief research officer for nCircle. “The breakthrough technology in nCircle PureCloud helps level the playing field by making enterprise class security tools accessible to all businesses, regardless of size.”

Intellectual Property, Mobile phone, Patent, United States Patent & Trademark Office, United States patent law

8×8 Issued Two New Communications Patents

8×8, Inc. has been awarded two new patents related to its communications technologies. On October 30, 2012, the U.S. Patent and Trademark Office issued United States Patent numbers 8,300,552, entitled “Network Interface Unit Control System and Method Therefor” and 8,300,634, entitled “Mobile Device Communications Routing.”

The “Network Interface Unit Control System and Method Therefor” patent relates to an arrangement for processing external services data including an audio, video and data signal bussing arrangement adapted to distribute audio, video and data to designated points in a user facility. The external services data are processed in a manner that enables easy user interface and control.

The “Mobile Device Communications Routing” patent relates to a variety of methods, systems, devices and arrangements for communications using a mobile communications device. In connection with various embodiments, one such method relates to routing calls specifying an endpoint device, from a mobile communications device to the endpoint device, using a call forwarding/routing service provider that establishes a connection with the endpoint device. The established connection may include, for example, a Voice-over-Internet Protocol (VoIP) connection. In some implementations of the invention, an authentication server is contacted (e.g. via the Internet) to authenticate the call to be made via the call forwarding/routing service provider.

Since its establishment in 1987, 8×8 has been awarded eighty-five (85) United States patents covering a variety of voice and video communications, signaling, processing and storage technologies. 8×8’s Chairman and Chief Executive Officer, Bryan Martin, is a named inventor on both of the newly issued patents.


Content Management, Intellectual Property, Patent, Site Management

RAMP Gets Patent on Automated Content Tagging

RAMP announced today that it has been issued its 19th patent as part of its ongoing development of intellectual property. USPN 8,280,719 covers RAMP’s unique ability to automatically tag large catalogs of audio, video, text, and image content using natural language processing combined with human guidance to create self-learning algorithms.

This technology enables RAMP to build highly scalable and cost-effective solutions for automatic content tagging – one of the most difficult and important challenges facing content producers across media and enterprise. Inadequate or incomplete tagging of content negatively impacts the performance of content management systems, adservers, and recommendation engines, and results in content that fails to generate its maximum value. USPN 8,280,719 nicely complements RAMP’s unique, patented ability to generate automated transcripts on audio and video content delivering a complete metadata solution for publishers of all content types.

“This recent patent issuance is a real testament to the deep talent and skill of the RAMP team,” said Tom Wilde, RAMP CEO. “We work hard to develop innovative ways for content producers to maximize the value of their content, and this patent is another great example of RAMP’s capabilities.”


Call Center, Intellectual Property, Patent, United States Patent and Trademark Office

8×8 Gets New Contact/Call Center Patent

8×8, Inc. today announced that it has been awarded a new patent related to its contact/call center technologies. On September 25, 2012, the U.S. Patent and Trademark Office issued United States Patent number 8,275,116, entitled “Networked Contact Center.”

The patent relates to, among other things, a networked contact center that includes multiple platforms to host multiple tenants. Example embodiments of the invention include receiving a message associated with one of the tenants and identifying one or more of the platforms associated with the message. The invention also enables the networked contact center platform to access a data location that is both associated with the tenant and shared by two or more of the multiple tenants.

Since its establishment in 1987, 8×8 has been awarded eighty-three (83) United States patents covering a variety of voice and video communications, signaling, processing and storage technologies.


Customer service, Intellectual Property, Interactive voice response, Patent, United States Patent and Trademark Office

8×8 Issued New Contact Center Patent

8×8, Inc. today announced that it has been awarded a new patent related to its contact/call center technologies. On August 14, 2012, the U.S. Patent and Trademark Office issued United States Patent number 8,243,913, entitled “Limiting Contact in a Networked Contact Center Environment.”

The patent relates to, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, when a communication is received by a networked contact center, a contact rate value may be examined in order to determine whether to allow the communication to reach contact center resources. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

Since its establishment in 1987, 8×8 has been awarded 82 United States patents covering a variety of voice and video communications, signaling, processing and storage technologies.


Emergency Notification, Intellectual Property, Notification system, Patent, SchoolMessenger, Voice, Voice message

SchoolMessenger Awarded Patent for Highly Available Notifications

SchoolMessenger, provider of communication solutions for education, today announced it has been awarded a patent (U.S. Pat. No. 8,131,269) for a voice message delivery system and method which uses a highly distributed architecture to deliver extremely large volumes of mass notifications originating from many locations nearly instantaneously. The geo-dispersion technology allows the industry-leading hosted notification solution to achieve near-infinite scalability and an unmatched level of redundancy and performance. 

“When an emergency or threat happens on a school campus, our customers must be absolutely certain their message gets to parents as quickly as possible,” said Howard Wood, SchoolMessenger’s co-founder, chief technology officer and one of four inventors named in the patent. “Our patented technology not only delivers the highest degree of fault tolerance available today, but also supports near linear scalability of end-to-end capacity to allow for continued growth and expansion. Our customers know that platform size and scale matter when it comes to delivering uninterrupted service, and have trusted us for more than a decade to continually innovate and lead the K-12 market in fast, secure and reliable notification services.”

The patented technology in SchoolMessenger’s hosted notification system prepares voice messages and delivers them in mass, to a single recipient or to a particular group or household, more quickly and with a higher degree of redundancy than earlier generation architectures. It also provides the intelligence necessary to effectively allocate those messages across its highly distributed nationwide infrastructure, increasing the overall redundancy and resiliency of the system.

Even in today’s budget-conscious environment, demand for notification systems continues to grow.  Over the last 10 years, SchoolMessenger has delivered billions of messages for thousands of educational facilities in all 50 states.


Education, Emergency Notification, Intellectual Property, Patent, SchoolMessenger, Voice, Voice message

SchoolMessenger Awarded Patent for Highly Available Notifications

SchoolMessenger, provider of communication solutions for education, today announced it has been awarded a patent (U.S. Pat. No. 8,131,269) for a voice message delivery system and method which uses a highly distributed architecture to deliver extremely large volumes of mass notifications originating from many locations nearly instantaneously. The geo-dispersion technology allows the industry-leading hosted notification solution to achieve near-infinite scalability and an unmatched level of redundancy and performance. 

“When an emergency or threat happens on a school campus, our customers must be absolutely certain their message gets to parents as quickly as possible,” said Howard Wood, SchoolMessenger’s co-founder, chief technology officer and one of four inventors named in the patent. “Our patented technology not only delivers the highest degree of fault tolerance available today, but also supports near linear scalability of end-to-end capacity to allow for continued growth and expansion. Our customers know that platform size and scale matter when it comes to delivering uninterrupted service, and have trusted us for more than a decade to continually innovate and lead the K-12 market in fast, secure and reliable notification services.”

The patented technology in SchoolMessenger’s hosted notification system prepares voice messages and delivers them in mass, to a single recipient or to a particular group or household, more quickly and with a higher degree of redundancy than earlier generation architectures. It also provides the intelligence necessary to effectively allocate those messages across its highly distributed nationwide infrastructure, increasing the overall redundancy and resiliency of the system.

Even in today’s budget-conscious environment, demand for notification systems continues to grow.  Over the last 10 years, SchoolMessenger has delivered billions of messages for thousands of educational facilities in all 50 states.


GraphOn, Intellectual Property, Patent, United States Patent and Trademark Office, United States patent law, Web server

GraphOn Awarded Patent for “Multi-Homed Websites”

GraphOn Corporation, a developer of cloud application delivery and Web-enabling solutions, announced today that it has been issued a new patent by the U.S. Patent and Trademark Office.

U.S. Patent 8,117,298, issued February 14, 2012, is directed towards an easily configurable Web server that has the capability to host (or provide a home for) multiple Web sites at the same time. This patent helps small companies or individuals create the same kind of Web presence enjoyed by larger companies that are able to afford the cost of multiple, dedicated Web server machines.

This patent protects GraphOn’s unique technology for “configuring” a Web server that has the capability to host multiple Web sites at the same time – called “multi-homing”. This multi-homing capability of the Web server provides the appearance to users of multiple distinct and independent servers at a lower cost. Functionally, a multi-homed Web server consists of, in effect, multiple virtual Web servers running on the same computer. The patent claims a design in which features can be readily added to one or more of the virtual servers. For example, a new software module having additional features or different capabilities might be substituted for an existing module on one of the virtual servers. The new features or capabilities may be added without affecting any other of the virtual servers and without the need to rebuild the Web server.

“We continue to recognize the vital importance of intellectual property in today’s marketplace,” stated Eldad Eilam, GraphOn’s interim chief executive officer. “We are pleased to add this new patent to our intellectual property portfolio, which helps to protect fundamental technology relating to both the Internet and GraphOn’s own products. Our portfolio now includes twenty-five patents, and more than 30 patent applications are pending. Our objectives include continuing to add significantly to our patent portfolio, maximizing the value of that portfolio, contributing technology to our current GO-Global product line, and providing opportunities for development of new products.”